CentsChat Making Payments Make Sense Welcome to Cents Chat, the podcast that's changing the game for ISVs, Payment Facilitators, and Marketplaces!

From demystifying complex regulations like FinCen and PCI to the latest on Visa and Mastercard rules, our team breaks it all down with a dash of humor and a ton of insight. Whether you're looking to stay compliant, stay ahead, or just stay entertained, Cents Chat is your go-to source for all things payments. Tune in and join the conversation – it's the most engaging and fun you’ll have learning about payments!

05/02/2022

Contactless payments make approximately 51% of American adults that are now using at least one form of contactless payment. This figure includes both mobile wallets and tap-and-go credit cards.⁠

Direct deposit is on the rise, especially with the vast majority of people working from home. ⁠

507 million users⁠

Apple Pay's user base grew by 66 million in 2020.⁠

However, the figures have increased to a massive 507 million users in 2020. If we compare 2019 and 2020 data, we can see that the use of Apple Pay has grown by almost 15%, from 441 to 507 million users worldwide.⁠

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podcast

04/25/2022

How can banks better prepare for critical vendors being offline for an extended period of time?

1️⃣ Ask tough questions: If you're evaluating a vendor you need to dig deeper.

It needs to be than just once a year you get their updated documentation. Have conversations with them on, what their business continuity plan and disaster recovery strategies look like. How are they going to ensure continued operations in a time of crisis?

2️⃣ There has to be process redundancy: There has to be a ready-to-go process so that in the event that the unimaginable happens your company doesn't suffer and you can continue to provide the services to your customers.

You have to really analyze the impact of your business when those worst-case scenarios could happen. This way you don't leave gaps in your strategy and set yourself up for success, not failure.

Critical vendors are critical to the operation of your business and just like any critical relationship in your personal life, that relationship is usually high touch.

You should constantly be discussing data security with your vendors in order to better your business for any future unknowns. Keep your collective organizations synchronized so that there is an expectation of transparency in the event that something happens you're able to adequately respond.

03/16/2022

What topics would you like to see us discuss in our upcoming season?

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