Caption Pros

Caption Pros Caption Pros is a premier captioning company that partners with you to make all of your events acces
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Creating an accessible workplace from scratch can feel daunting, but it doesn’t have to be. There are multiple benefits ...
07/14/2023

Creating an accessible workplace from scratch can feel daunting, but it doesn’t have to be. There are multiple benefits to creating an accessible work environment for those with disabilities. Businesses that practice accessibility are eight times more likely to have better business outcomes. Accessibility fosters better engagement and increases the longevity of employees. Inclusive workplaces win all the way around.

Do you want to make your workplace accessible to individuals with disabilities? Check out our free e-book guide for implementing accessibility at the link in our bio! https://bit.ly/3dVNAJK

ALT: Illustration of people with various disabilities with their arms around each other. The text says: "Make your workplace accessible to all" with the Caption Pros logo.

Did you know that under Section 508 regulations, individuals with disabilities are entitled to the same goods and servic...
07/10/2023

Did you know that under Section 508 regulations, individuals with disabilities are entitled to the same goods and services as everyone else, ensuring "full and equal enjoyment"? This fundamental principle forms the foundation for why captioning is a crucial business requirement.

By providing captions, businesses uphold their responsibility to make their services accessible to all, fostering inclusivity and equal access. Captioning is vital in breaking down barriers and creating a more inclusive society. Learn more at https://bit.ly/3XF9DGJ

ALT: Illustration of two people with the scales of justice, a book on the ADA, and a gavel. The text says, "ADA Title III Know Your Rights!"

Earlier this year, NPR Journalist Mary Louise Kelly candidly discussed her experience with hearing loss and the strategi...
07/07/2023

Earlier this year, NPR Journalist Mary Louise Kelly candidly discussed her experience with hearing loss and the strategies she utilizes to cope. She also recently published a memoir! Read her full interview with “The Washington Post.”

"For many years I felt like everyone mumbled all the time. I couldn’t hear the words to songs," the radio host recalls.

It’s Disability Pride Month. Remember that everyone is important, valuable, and worthy!ALT: Illustration of people with ...
07/03/2023

It’s Disability Pride Month. Remember that everyone is important, valuable, and worthy!
ALT: Illustration of people with various disabilities and the text, "Disability pride is about self-acceptance in a world that constantly tells you you're broken. - Becca Wright"

A recent Northwestern Medicine study found that restoring a protein in the inner ear, called prestin, may be key to impr...
06/28/2023

A recent Northwestern Medicine study found that restoring a protein in the inner ear, called prestin, may be key to improving hearing loss. When scientists introduced a functional variant of prestin, they “were able to fully restore hearing in the mouse models.” Learn more about prestin and what this development could mean for humans:

The fast motor function of prestin, a protein found in the inner ear, is essential for mammalian hearing, according to a Northwestern Medicine study published in the Proceedings of the National Academy of Sciences.

Realtime captioning provides communication access for individuals who have hearing loss, who do not use American Sign La...
06/27/2023

Realtime captioning provides communication access for individuals who have hearing loss, who do not use American Sign Language, who are learning English as their second language, or for those with disabilities. Even participants who do not fall into these categories would likely appreciate captions in the event a speaker talks too quickly or the audio glitches. Regardless of the event, captioning benefits all participants!

ALT: Graphic with the text, "Why should I provide realtime captioning for an event?"

It is DeafBlind Awareness month! It is everyone's responsibility to increase access and inclusion for those in the DeafB...
06/26/2023

It is DeafBlind Awareness month! It is everyone's responsibility to increase access and inclusion for those in the DeafBlind community. Read more here:

The first thing a human resource (HR) professional should do is be prepared for awesomeness! Companies lucky enough to encounter a DeafBlind, Blind or Deaf applicant have an opportunity to work with an extremely resourceful, confident individual. We are walking problem solvers that focus on creating...

If you consistently work in a noisy environment, it is important to take measures to protect your hearing. Noise-induced...
06/23/2023

If you consistently work in a noisy environment, it is important to take measures to protect your hearing. Noise-induced hearing loss is preventable! Check out our Six Tips for Preventing Noise-Induced Hearing Loss: https://bit.ly/3MLOTcI

ALT: Illustration of a construction worker with ear protection. The text reads, “22 million Americans are exposed to hazardous noise levels in the workplace each year. - The Centers for Disease Control and Prevention (CDC)"

Captions greatly benefit those with autism. Many with Autism Spectrum Disorder can be overstimulated by audio or struggl...
06/19/2023

Captions greatly benefit those with autism. Many with Autism Spectrum Disorder can be overstimulated by audio or struggle with auditory learning. Captions provide an alternative method of processing for neurodivergent individuals who need it.
ALT: Illustration of an infinity symbol with the text, "Autistic Pride."

Happy Father’s Day to all the great dads (of all kinds) out there! We hope your day is fantastic.ALT: Illustration of a ...
06/18/2023

Happy Father’s Day to all the great dads (of all kinds) out there! We hope your day is fantastic.
ALT: Illustration of a father with his two children and the text, "Happy Father's Day."

The New York Institute of Technology recently released a new study showing that when it comes to hearing loss, race and ...
06/16/2023

The New York Institute of Technology recently released a new study showing that when it comes to hearing loss, race and gender play a role. Research Assistant Professor David Nadler, Ph.D. hopes that this study will “help to heighten awareness of workplace safety and diversity issues.” Continue reading:

A new study by a researcher at New York Institute of Technology reveals that people of color report a higher incidence of hearing loss. The research, published

Most people understand the importance of providing captions for viewers or participants at events. Many, however, don’t ...
06/14/2023

Most people understand the importance of providing captions for viewers or participants at events. Many, however, don’t consider the individuals behind the scenes who provide captioning services. You may be surprised to learn, licensure and/or certification is not required.
At Caption Pros, we are advocates for improved training standards and certification for all captioners! Click to learn more about the importance of certification and different certification opportunities. https://bit.ly/3WWIKxQ
ALT: Illustration of a man and woman talking with speech bubbles around them with the text, "The Importance of Captioner Certification."

Did you know that women make up almost 90% of court reporters and 2/3 of captioners? Caption Pros is proud to be a woman...
06/12/2023

Did you know that women make up almost 90% of court reporters and 2/3 of captioners? Caption Pros is proud to be a woman-owned business.
ALT: Image of woman standing with a superhero cape with the text, "Women run this industry."

06/09/2023

The HLAA recently featured Janice Trent, Au.D., an audiologist based out of Maryland, to discuss how hearing loss impacts underserved communities. Dr. Trent notes that many of her patients haven’t had a hearing test in decades before scheduling an appointment. She says, “I try to work with people to break down the stigma of hearing loss.” Continue reading: https://bit.ly/3qnjCUC

Are you looking to improve digital access and design for your customers and community? Captioning is a great place to st...
06/07/2023

Are you looking to improve digital access and design for your customers and community? Captioning is a great place to start. Captions help a wide range of users better perceive and understand content that is presented throughout your site. Plus, captions are great for improving SEO. Learn more about different captioning options by connecting with our team today.

ALT: Quote graphic that says, “Accessible design is good design - it benefits people who don’t have disabilities as well as people who do. Accessibility is all about removing barriers and providing the benefits of technology for everyone. - Steve Ballmer"

Happy Pride Month! 🏳️‍🌈 Here at Caption Pros, we celebrate diversity and the colorful people that make up our community....
06/05/2023

Happy Pride Month! 🏳️‍🌈
Here at Caption Pros, we celebrate diversity and the colorful people that make up our community. Everyone deserves to be treated with acceptance, respect, and inclusivity.

ALT: Illustration of rainbow flags with the text, "Happy Pride Month."

We work around the clock to accommodate you and are dedicated to making your next meeting, event, or webinar inclusive a...
06/02/2023

We work around the clock to accommodate you and are dedicated to making your next meeting, event, or webinar inclusive and accessible for all participants. No matter the time of your event, we will make sure a captioner can cover it. Learn more. https://bit.ly/2L82OcR

ALT: Illustration of a woman writing on a laptop with the text, "We're here when you need us."

On National Save Your Hearing Day, we would like to remind everyone that you can take many preventative measures to redu...
05/31/2023

On National Save Your Hearing Day, we would like to remind everyone that you can take many preventative measures to reduce your risk of hearing loss. Learn more about why preserving your hearing is vital for good health and six tips to prevent noise-induced hearing loss: https://bit.ly/3MLOTcI
ALT: Illustration of doctors examining an ear with the text, "National Save Your Hearing Day." With the Caption Pros logo.

We honor the brave that have fallen before us. Your sacrifice will never be forgotten.ALT: Image of the American flag wi...
05/29/2023

We honor the brave that have fallen before us. Your sacrifice will never be forgotten.

ALT: Image of the American flag with the text, "Memorial Day. Remember and honor our heroes."

Removing accessibility barriers and normalizing captioning services is needed today more than ever, and this need will o...
05/26/2023

Removing accessibility barriers and normalizing captioning services is needed today more than ever, and this need will only continue to increase in the future. Captions are more than just words across a screen. They provide accessibility. They provide knowledge. And they mean everything to those who use them daily. Help us continue to advocate for better accessibility for all!
ALT: Quote graphic with the text, “By 2050, nearly 2.5 billion people are projected to have some degree of hearing loss. - World Health Organization"

Over the last decade, scientists have studied the connection between hearing loss and an individual’s risk for dementia....
05/24/2023

Over the last decade, scientists have studied the connection between hearing loss and an individual’s risk for dementia. A new study now shows that while there is still a significant correlation, the likelihood of dementia “was lower among hearing-aid users compared to non-users.”

Read more about how treating hearing loss may help reduce cognitive decline: https://bit.ly/3OlIhTu

ALT: Icon of an ear with a hearing aid and the text, "Treating hearing loss may help reduce cognitive decline."

This is the last week to preregister for The Hearing Loss Association of America’s 2023 Convention! Our friends at Globa...
05/22/2023

This is the last week to preregister for The Hearing Loss Association of America’s 2023 Convention! Our friends at Global Alliance of Speech-to-Text Captioning will have a presentation at the convention. Learn more about this event at: https://bit.ly/3KMqku2

ALT: Illustration of a clock with the text, "There is still time to sign up!"

Our veterans have bravely fought to protect our country and often come back with hearing loss. Many experience tinnitus,...
05/20/2023

Our veterans have bravely fought to protect our country and often come back with hearing loss. Many experience tinnitus, auditory processing disorders, and other hearing-loss conditions. Access to captioning services is necessary to reduce feelings of isolation and help their future success back home. The team at Caption Pros is proud to advocate for our veterans and help support them with our captioning services.

ALT: Illustration of a man in uniform saluting with the text, "National Armed Forces Day." With the quote, “2.7 million veterans have service connected hearing disabilities or are in treatment for hearing-related issues. - Hearing Loss Association of America"

Today is Global Accessibility Awareness Day! This special holiday began in 2015 to increase awareness about digital acce...
05/18/2023

Today is Global Accessibility Awareness Day! This special holiday began in 2015 to increase awareness about digital access and inclusion. With over 1 billion people experiencing disabilities worldwide, digital accessibility has become extremely important. It includes reviewing websites, mobile apps, and electronic documents to ensure that all are easy to navigate and understand by a wide range of users, including those with visual, auditory, motor, or cognitive impairments.

Inclusion in design and digital development removes barriers and helps to unlock greater potential for all users. Caption Pros is proud to be at the forefront of advocating for accessibility for all. In addition to providing captions for those with hearing loss, we consider screen-reader compatibility for those with visual loss. Digital accessibility matters!

ALT: Illustration of people with disabilities holding each other's hands with the text, "GAAD Global Accessibility Awareness Day."

Mothers come in all shapes and forms. Today we honor everyone who has “mothered” anyone or anything! Happy Mother’s Day!...
05/14/2023

Mothers come in all shapes and forms. Today we honor everyone who has “mothered” anyone or anything! Happy Mother’s Day!
ALT: Illustration of woman holding her daughter with the text, "Happy Mother's Day."

A new study has found that exposure to prolonged high-traffic noise levels can increase tinnitus risk. Tinnitus is a con...
05/12/2023

A new study has found that exposure to prolonged high-traffic noise levels can increase tinnitus risk. Tinnitus is a condition where individuals experience ringing or noise in their ear that is not caused by an external sound and affects 15-20% of people. Read more about the importance of reducing noise for our hearing health here:

Research study composed of data from over 4 million people found a correlation of high levels of traffic noise and development of tinnitus.

The two most significant factors that prevent individuals from pursuing treatment are cost and accessibility. Over-the-c...
05/08/2023

The two most significant factors that prevent individuals from pursuing treatment are cost and accessibility. Over-the-counter hearing aids, approved by the FDA in October 2022, are poised to change this narrative. Learn more about OTC options: https://bit.ly/44sGx0v
ALT: Graphic with the text, "75% of people in America choose to go without treatment for hearing loss."

Recent studies using a Mongolian gerbil are helping scientists learn more about (and hopefully relieve) Superior Semicir...
05/05/2023

Recent studies using a Mongolian gerbil are helping scientists learn more about (and hopefully relieve) Superior Semicircular Canal Dehiscence (SSCD) - an abnormality in the inner ear that can cause cognitive dysfunction, dizziness, and chronic headaches.

Businesses can be more inclusive by offering captioning services at onsite events, webinars, and meetings. Captions help...
05/04/2023

Businesses can be more inclusive by offering captioning services at onsite events, webinars, and meetings. Captions help people with hearing loss stay engaged with presentation content, feel connected with their team, and ultimately, thrive in their work environment. Learn more about how you can help improve accessibility in the workplace by connecting with us here: https://bit.ly/2L82OcR

ALT: Graphic with the quote, “The one argument for accessibility that doesn’t get made nearly often enough is how extraordinarily better it makes some people’s lives. How many opportunities do we have to dramatically improve people’s lives just by doing our job a little better? – Steve Krug"

Hearing loss isn’t just a physical condition affecting your hearing ability. It also often takes a toll on your emotiona...
05/03/2023

Hearing loss isn’t just a physical condition affecting your hearing ability. It also often takes a toll on your emotional and mental well-being. During this Mental Health Awareness Month, we want to remind everyone that they don’t have to struggle alone, especially those with hearing loss. Learn more about the mental health risks associated with hearing loss and ways to seek help here: https://bit.ly/3dO1SJ9

ALT:
Slide one: Image with the Caption Pros logo with the text, "Effects of hearing loss on mental health."
Slide two: Image of the Caption Pros bug with the word, "Isolation."
Slide three: Image of the Caption Pros bug with the word, "Avoidance."
Slide four: Image of the Caption Pros bug with the word, "Embarrassment."
Slide five: Image of the Caption Pros bug with the word, "Depression."
Slide six: Image of the Caption Pros bug with the word, "Sleep Changes."
Slide seven: Image of the Caption Pros bug with the word, "Irritability."
Slide eight: Image of the Caption Pros bug with the word, "Cognitive Decline."
Slide nine: Image of the Caption Pros bug with the word, "Dementia."

Help me make a difference!  I want to:-- Remove the stigma of having hearing loss-- Remove the common response that capt...
05/02/2023

Help me make a difference! I want to:
-- Remove the stigma of having hearing loss
-- Remove the common response that captions are "crappy"
-- Educate the world about the service I provide to EMPOWER those with hearing loss to go change the world!
Any donation is appreciated!

HLAA Walk4Hearing is a nationwide campaign brings hope to people with hearing loss in 20 cities, meeting them in their communities to raise awareness and show support. Teams of families and friends join with local HLAA Chapters and nonprofit and business partners to raise funds for local programs an...

Global Alliance of Speech-to-Text Captioning is offering a special Bring Your Own Friend (BYOF) promotion for all curren...
04/28/2023

Global Alliance of Speech-to-Text Captioning is offering a special Bring Your Own Friend (BYOF) promotion for all current members. Refer a colleague, employer, or friend to sign up for a Global Alliance membership, and receive a free month of membership for every confirmed referral. There are no limits to the number of referrals you send in! Help Global Alliance continue their advocacy for communication access and quality captions today: https://bit.ly/33ewrSK
ALT: Graphic with the Global Alliance logo and the text, "Refer a friend to the Global Alliance!"

177 million Americans listen to podcasts and 80% of listeners consume 6-7 hours of content each week. Most podcasts, how...
04/26/2023

177 million Americans listen to podcasts and 80% of listeners consume 6-7 hours of content each week. Most podcasts, however, do not provide alternatives for listeners who experience hearing loss. Transcripts and captions are both great ways to increase podcast accessibility for all types of listeners.

The Hearing Loss Association of America’s 2023 Convention will be taking place this year in New Orleans June 29th - July...
04/24/2023

The Hearing Loss Association of America’s 2023 Convention will be taking place this year in New Orleans June 29th - July 1st. Our friends at The Global Alliance will be have a presentation on Thursday at 9:30 AM on the Caption Quality Task Force. Read more here: https://bit.ly/3AfoMUd

Learn more about registration at: https://bit.ly/3KMqku2

A General Package includes: Exhibit Hall Grand Opening, Thursday afternoon, June 29 General Session, Thursday afternoon, June 29 Research Symposium, Friday morning, June 30 Awards Ceremony and Reception, Friday evening, June 30 Unlimited entry to Exhibit Hall and Socials All workshops, demo presenta...

Happy Earth Day! Today, we celebrate our planet and encourage everyone to find ways to protect and sustain it. In additi...
04/22/2023

Happy Earth Day! Today, we celebrate our planet and encourage everyone to find ways to protect and sustain it. In addition to focusing on our physical environment, we also need to be cognizant of the effects of noise pollution, and its impact on our community - especially for those who have hearing loss. Think green and protect your hearing this Earth Day, too!
ALT: Illustration of people working on the planet with the text, "Happy Earth Day!"

Not being able to hear at the same level as others can feel extremely frustrating and isolating. Captioning provides con...
04/17/2023

Not being able to hear at the same level as others can feel extremely frustrating and isolating. Captioning provides connection, reduces isolation, and provides hope to those who are going through something difficult.
ALT: Image of people holding puzzle pieces together with the text, "Connection brings hope."

Hearing loss is commonly caused when hair cells become damaged due to prolonged exposure to loud noises. While other spe...
04/14/2023

Hearing loss is commonly caused when hair cells become damaged due to prolonged exposure to loud noises. While other species have the ability to regenerate hair cells, humans, unfortunately, cannot. Researchers at Del Monte Institute for Neuroscience are now discovering ways to make hair cell regrowth a possibility.
https://bit.ly/3ZI8n5e

ALT: Image of microscope.

Wishing everyone a joyous and hopeful Easter holiday! ALT: Illustration of an Easter bunny and eggs with the text, "Happ...
04/09/2023

Wishing everyone a joyous and hopeful Easter holiday!

ALT: Illustration of an Easter bunny and eggs with the text, "Happy Easter."

Did you know that 85% of Facebook videos are watched on mute? Captions are a good business investment from both an acces...
04/07/2023

Did you know that 85% of Facebook videos are watched on mute? Captions are a good business investment from both an accessibility and engagement standpoint. Recent studies have shown that using captions in video increases views by 40%. Adding captions will make all of your content more inclusive, and also will help grab your target audience's attention long enough to stop the scroll.

ALT: Illustration of a hand holding a phone with the text, "Stop the Scroll."

When was the last time you saw an audiologist for a hearing test? This is your reminder to schedule your exam and always...
04/05/2023

When was the last time you saw an audiologist for a hearing test? This is your reminder to schedule your exam and always protect your hearing.
ALT: Illustration of people examining an ear with the text, "Only 16% of physicians routinely screen for hearing loss."

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The Caption Pros Story

With one out of every seven people having some degree of hearing loss, captioning by Caption Pros provides communication access. By providing instantaneous speech-to-text, it benefits all participants. Make your event accessible by adding realtime captioning.

Meet Jennifer

Based in Scottsdale, Arizona, but providing captioning services all over the country, Caption Pros is owned and led by award-winning captioner Jennifer Schuck, FAPR, RDR, CRC.

Jen had been a court reporter for over 10 years when she transitioed into captioning in 2004. With her extensive knowledge of the industry on all fronts, she has served on national boards, competed in and won international realtime writing events. She was inducted as a Fellow of the Academy of Professional Reporters in 2016. She has worked to enhance industry standards by co-chairing the CART Ethics Task Force for the National Court Reporters Association which created the Code of Ethics for captioners. Jen is passionate about captioning and providing accurate, quality services to those who rely on it.

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