08/02/2026
‼️HELP HELP HELP! ‼️
I need to know what you would do in this situation. It feels very scammy….
With that being said, things obviously do happen and I would HATE to lose a customer if this really was a shipping issue.
I purchased this game at a yard sale near by a few months ago. DEFINITE BOLO so I snatched it up quick.
I just got around to listing it on 7/25, I took the photos for my listing that day. It sold in less than 24 hours for $106.25. The item was in near MINT condition. Only notable damage is the tape marks on the sides of the box, which is noted in the description. My dad is retired and helps me with shipping. I honestly prefer him to box items because he is an absolute perfectionist, down to even measuring the tape pieces so they are even 🤣 He takes a ridiculous amount of time and patience to package each piece, whether it’s $1 or $500. As a side note, I have 100% positive feedback on eBay and I’ve never had a single item arrive damaged. I’ve shipped everything from large kid sized toys (ex. 1989 Little Tikes washer and dryer) to the smallest of items including glass. Not one thing has ever arrived broken or damaged. Not one. In fact my feedback is littered with comments on the how well items are packaged and the creativity used during shipping.
For items we don’t already have a good sized box for he creates a box, reducing size and shape so it’s as perfect as possible. For this item, he created a box. The game fit perfectly inside. No additional room for it to move around. Inside the game box there is no space, when I say no space I really mean NO space. As you can see in my photos once the board and instructions are inside there is not a single shred of space for anything to move around. The game box is in such good condition there is no bowing, and it still has that game box “suction” where if you turned it upside down nothing would move.
Item arrived to the buyer yesterday and this morning I received the message in the photos- stating that the tray arrived completely shattered and the VHS is missing its label. Unfortunately I didn’t take photos of the VHS on the inside so that’s on me. BUT I see no possible way for that tray to shatter during shipping with no movement happening in the game box or the shipping box, ESPECIALLY with zero damage to either box. I need your opinions on how to handle this. I’m obviously going to contact eBay, but what is the best way to go about it. I’m worried about pi***ng off the buyer and ending up with negative feedback, and I don’t want to return any money if this is a scam (which the more I think about it the more aggravated I get, and the less I see how this could have been the least bit possible).
The first 8 pictures are some of the listing photos- I have a few more but these are most important to see what I’m talking about.
Next 2 photos are the conversation this morning.
Following 4 photos are what was sent with the buyers original message.
Remaining 8 are what was sent after I requested more pictures.
