Elite Experience

08/12/2025

Day 8 of the Elite Holiday Tips for events is about the theme and atmosphere.

The magic starts with the theme! 🌟 A cohesive theme, whether it's 'Winter Wonderland' or 'Cozy Cabin Christmas' with a pink twist, sets the atmosphere for your holiday event. And once you have your theme you have to build upon that theme. Every detail, from lighting to music, and more should support it! Create that unforgettable event.

08/12/2025

Alright we're all caught up with the Customer Service part of this series. So now we're switching gears! 🎄

For the next few days, we're diving into what makes a holiday event truly unforgettable. It's more than just decor; it's about crafting an elite experience that sparkles with joy and connection. Stay tuned for our tips!

08/12/2025

Day 6 of the Elite Holiday Tips is about consistency

Consistency is what builds trust! 🏆 Whether it's online, over the phone, or in person, your customer service should always maintain a high or even an elite standard. Deliver the same excellent experience every time, and watch loyalty grow. And this is a great time to say thank you to our partners. Thank you for always trusting us with your events. We always strive to provide an Elite Experience.

08/12/2025

Day 5 of the Elite Holiday Tips is about Problem Solving

What is a problem?

Problems are opportunities in disguise! 💡 Effective customer service shines when you're a problem-solver. Focus on finding lasting solutions that leave your customers feeling heard and valued, even when things go wrong. Elite customer service is also in knowing how to deescalate tense or complex problems. How do you problem solve in your field?

08/12/2025

Ok so Day 4 of our Elite Holiday Tips is all about empathy.

Put yourself in their shoes! Empathy is crucial in customer service. Understanding and sharing the feelings of your customers allows you to respond with compassion and provide solutions that truly resonate. It's the heart of great service. It breaks down to doing unto others as you would have them do unto you. ❤️

07/12/2025

Day 3 of our Elite Holiday Tips

I have a question for you.

What's one of the most powerful tools in customer service? Active listening! 👂

Active listening refers to truly hearing and understanding your customer's needs, not just waiting for your turn to speak. Too often we respond to react to something being said or being conveyed. So active listening is how you build rapport, trust and solve problems effectively. Are you a good active listener?

03/12/2025

It's Day 2 of our 24 Days of Elite Holiday Tips. Today we are covering the topic of First Impressions.

First impressions are everything, especially in customer service!

Just like unwrapping a beautifully presented gift, the initial interaction sets the tone for all future engagement. Make it count with a welcoming attitude and genuine helpfulness. Often you make the difference between a regular experience and an Elite Experience.
🎁✨

02/12/2025

Welcome to Day 1 of our elite holiday tips.

❄️ Today, we're kicking off with a fundamental question: What is customer service?

Many think it's just answering questions and smiling all day. Effective customer service is about creating a positive, memorable experience for every person who interacts with you, your event or your business. It's the warmth behind your brand, especially important as we head into the season of giving!

Customers also factor into this greatly. Remember no one WANTS to be belittled, disrespected, or cursed at on their jobs. You are NOT entitled to demand service professionals be nice to you. They are paid to be respectful and courteous (yes that is very different). Many businesses are experiencing a staffing shortage, increased demand, and extended holiday hours. Let's all be a little kinder, patient and forgiving. And we will all survive the holidays together. 🎁✨

02/12/2025

Happy December 2nd. There has been lots of discourse about Customer Service. So with the holiday event season kicking off in full swing let's go through some Elite Holiday Tips for the next 24 days.

Day 1 of our holiday business deep dive! ❄️ Today, we're kicking off with a fundamentals of What is Customer Service? 🎁✨

02/12/2025

Good Evening ✨

Happy December everyone. This is a busy month for many of us. And while I know how easy it is to become overwhelmed, let us all try to remain focused on what really matters, family.

Given family by birth or chosen family by relationships doesn't matter. The ones you hold close to your heart are the reason for the season. Hopefully 🤞🏾 the month will be filled with peace, love and joy for us all.

Have a great December on purpose. From your friends at Elite Experience.

01/10/2025

13/11/2024

Hopefully in 2025 we will be able to hold space for people to come and work. A nice co-working space with space for content creation as well as on-site headshots, resume services and customer service training.

That's the goal. Can you see the vision?