Customer Excellence Magazine is a digital publication and we are evangelists for customer centric strategies and the vendors that empower them. Our vision is to create a content driven connection between buyers and vendors that’s fueled by an energetic exchange of actionable content. We’re unique because we’ve been part of both sides of the equation: running customer operations for several compani
es and also managing vendor companies in the customer centric space. That empowers us to be the bridge between vendors and buyers — not in the sales cycle — but much earlier in the buyers journey where the game is education and awareness. Our Linkedin presence has a single purpose: to allow us to engage with buyer and vendor companies through innovative content publishing and active social discussions. Follow us to get regular updates on industry news, success stories, latest innovations, industry studies and strategy ideas. We produce hudreds of pieces of content each month and share our top picks here. Our content comes in many forms and offers engaging, entertaining and most importantly actionable educational insights that tie directly into your business challenges. We cover all the key areas of customer centric business: Customer Experience, Loyalty Programs, Voice of the Customer / Feedback, CRM, Big Data, Gamification, Analytics, Customer Engagement. We also cover Digital Media and Marketing, Marketing Strategies, Branding, Content Distribution and Customer Strategy. Our focus is around innovation, strategy, business model, leadership, technology, competition and team optimization.
