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SNP Communications

Leadership Communications We bring messages to life with award winning media production and creative services.

Our mission is to help established and emerging leaders communicate more effectively

We craft strategic messages, and coach and consult on executive presence, storytelling and leadership style.

23/11/2022

Stress and the holidays tend to go hand in hand. We’re racing to get work done while trying to be present with our families, who sometimes present their own set of challenges. So how do you manage the stress?

In our November edition of the OH SN*P newsletter, we cover ways to manage stress Spoiler alert: Gratitude is actually a remedy for stress and not just an around the dinner table activity.

Put the thanks back into Thanksgiving this year.

Click the link in bio to sign up for our newsletter, OH SN*P, and receive the next issue all about coming together, being grateful, letting the stress go and celebrating one another.

07/11/2022

Our SNPers take halloween very seriously, so of course we needed to have a social media post featuring some of this year's coolest costumes!

24/10/2022

Calling all London based professionals who want to improve their public speaking skills 📞

SNP's Presentation Skills workshop is back in London, in-person, for the first time since the pandemic!

Need a refresher on how to present in front of people in real life?

Join us for the class happening on October 28th at Exmouth House (Soho)!

Click the link in bio to sign up!

See you there, mate!

18/10/2022

So your customer’s a witch... OR maybe just a tad difficult. Avoiding them isn’t the answer.

Witches and wizards, may be terrifying, but they often bring something good - a lesson, an opportunity, an experience.

What you thought was a problem, might be an illusion, a misunderstanding.

Want to build a better relationship with difficult customers?

Here are 5 pieces of advice from our practical handbook:

1- Let them talk

It’s not about you. It’s about them. So hear them out.

2- Seek understanding

Understanding their concerns and comments helps you better address them and turn that customer’s frown upside down.

3 - Address the issue

Candy’s sweet, but no one likes everything sugarcoated. Be direct but kind.

4- Don’t take it personally

Again, it’s not about you. It’s about them. More often than not the issue is more about their concerns and feelings, than you.

5- Refocus on the issue

Don’t get sidetracked in the emotional details. Staying focused and clear on your shared goal will make sure the whole process is moving in the right direction.

How do you deal with your witchy customers?

Let us know in the comments!

12/10/2022

Evolving from individual contributor to manager takes effort. It’s not just a promotion and then, boom, you’re ready for that next stage.

You may have the technical skills, but do you have the people skills?

Yes, your job is to cultivate results, but it’s also to help your direct reports grow and hit their goals.

You can’t do that without these essential practices:

- Setting expectations
- Having 1:1 meetings
- Giving and receiving feedback

Click the link in bio to read the blog and learn more about how to grow as a manager.

04/10/2022

So what do you do if you think you have quiet quitters in your workforce?

And no we’re not talking about people who do the bare minimum and coast by. We’re talking about people who were once high-performers creating some distance.

The answer––take care of them. Listen to their feedback. Understand their goals and intentionally support them.

Ultimately, quiet quitting is about giving and getting the same energy. If you aren’t investing in your people, why should they invest in you?

Need ideas on where to start?

Click the link in bio to check out our offerings for supporting this new workforce.

29/09/2022

Time together is special! Some folks got together in the office recently after finishing a big project.

Grateful for any opportunity to gather in-person.

How is your team being intentional about connecting right now?

26/09/2022

As a manager, you’re responsible for your team’s development, growth, and general well being. So, if “quiet quitting” starts to take place within your team, you’re not solely responsible, but you’ve probably played a pretty big part.

So, what are you doing to keep your team engaged? What’s in your manager toolbox?

Click the link in bio to sign up for our newsletter, OH SN*P, and receive the next issue all about management skills, so you can fill your toolbox and re-engage your team.

15/09/2022

Throwback Thursday! Picture of our culture video production from 7 years ago. Time flew by!

Still love that Wes Anderson style and the Smart Nice People of SNP.

Click the link in bio to check out the video, and more from our talented creative team.

Love a good sizzle reel. Interested in having one created for your company?

Contact us on [email protected]

08/09/2022

Belonging is the key to building and retaining the new workforce.

MIT defines belonging as the “the sense of security and support one has resulting from a belief in being accepted and valued for being their ‘authentic self.’”

Swipe through for three ideas leaders can act on to foster a sense of belonging with the new workforce.

Struggling to connect with your new hires? We got you covered.

Email us at [email protected] and get it in touch today!

06/09/2022

As summer comes to a close and our interns head back to school, we wanted to say thank you!

You’ve brought…

- Energy and curiosity to what had felt like the norm
- Emoji enlightenment and understanding new modes of communication
- And of course, Funky Hat Thursdays

To working at SNP. We are so grateful.

And you of course, left us with this fabulous intern newsletter.

Click the link in bio to sign up and check out their work!

31/08/2022

Did you know the meaning of emojis evolve? Neither did we (thanks, SNP interns!).

So, how up to date is your emoji game?

Let us know in the comments!

To find out what these emojis mean and how to best communicate with your Gen Z interns, click the link in bio and sign-up to receive our next edition of the OH SN*P newsletter.

26/08/2022

The SNP interns left us a little note in the office 🥹.

We’re grateful for them and the fun they bring!

04/08/2022

This week our NYC team went outside (what a concept) of the city for an in-person training!

"It was so great working in-person with our team again. Not only does it help create a safe, open environment for our customers to be vulnerable and learn something new, but it also allows us to work in real time, solve problems, and have fun!" - Corey Libow

01/08/2022

SNP's Presentation Skills workshop is back in person for the first time since the pandemic!

Need a refresher on how to present in front of people in real life?

Join us for the first class happening on September 14th in our San Francisco office!

Click the link in bio to sign up!

21/07/2022

Communicating clearly is an act of service. To be of service is the highest form of humanity.

Want to become a better communicator (and a kinder person)?

SNP offers a wide range of communication services for all levels of professionals - from individual coaching sessions to group trainings.

Click the link in bio and get in touch with us to see how we can help!

18/07/2022

In a psychologically safe environment, people aren’t afraid to speak up, ask questions and make mistakes. They can work toward their full potential and be their true selves.

Do you and the other leaders in your company know how to create safe environments for the people you engage with?

If you don’t (or think you can use some extra support!) click the link in bio and check out SNP’s 1:1 leadership coaching offerings to learn about the ways we can help.

SNP coaches are honest, practical, and solution-oriented. We’ll help you and your people come up with action plans to address areas of growth and the skills needed to navigate hybrid or any communication challenge in between.

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http://www.snpnet.com/

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