26/04/2024
6 Active Listening Essentials For Top Performers
According to a recent Forbes article, a whopping 64% of HR professionals revealed that “active listening” is considered an essential leadership skill, while 74% of employees stated they are more effective at their jobs when they feel heard.
So… leaders who prioritize active listening empower themselves to:
↳ build stronger connections
↳ resolve conflicts
↳ foster collaboration
↳ inspire others
During conversations, effective leaders practice active listening by:
1️⃣ Being Present
Being fully present in conversations shows respect and demonstrates that you value the speaker's input.
Leaders set aside distractions, maintain eye contact, and actively engage in the conversation.
2️⃣ Note-taking
Taking notes during discussions helps leaders capture essential information, key insights, and action items.
Not only does this reinforce listening, but it also enables leaders to follow up and prioritize action.
3️⃣ Showing Empathy
Exceptional leaders practice empathy, actively seeking to understand others' perspectives and experiences.
By listening empathetically, leaders can connect on a deeper level, build trust, and foster a supportive work environment.
After the conversation, effective leaders take these steps:
4️⃣ Reflection:
Leaders reflect on the information shared, the emotions expressed, and the underlying messages conveyed during the conversation.
This introspection allows leaders to gain deeper insights and adapt their approach accordingly.
5️⃣ Follow-up:
Leaders send follow-up communications that demonstrate active listening and reinforce understanding.
Expressing appreciation, summarizing key points discussed, and offering support showcases leaders' commitment to ongoing communication and collaboration.
6️⃣ Application:
Leaders actively apply the insights gained from active listening into their leadership approach.
They create opportunities to leverage newfound knowledge, collaborate with team members, and drive positive change within the organization.
➡️ Embrace active listening as a leadership tool to unlock new opportunities and excel in your career! 🌟
🎤 Back at you: How has active listening contributed to your leadership journey?
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