Dawn Grooters-Broken Vessel

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Dawn Grooters-Broken Vessel As a woman entrepreneur, I created Broken Vessel Sales Solutions to help reps and vendors maximize sales through a multi-level sales approach and education.

BVSS is your solution to a successful business.

You shouldn’t have to remember every product request, call note, or reorder date. That’s what your CRM is for!✔ Save tim...
31/07/2025

You shouldn’t have to remember every product request, call note, or reorder date.

That’s what your CRM is for!

✔ Save time
✔ Cut stress
✔ Build trust with customers who say “Wow, you remembered that?”

You don’t need a perfect memory. You need a simple system.



DM me “Hybrid Tip” to learn a hybrid tip to start using today.

30/07/2025

Tired of living in the chaos of selling? The CRM isn’t just a tool—it’s the sales engine behind some of the fastest-growing industries in the world.

In this episode of Inside Gift & Home, I break down why 94% of tech companies—and industries like healthcare, real estate, and non-profits—are thriving with CRM systems in place. The gift & home space? We’re lagging behind.⁠

We’ll unpack:

• The measurable results other industries are seeing with CRMs
• Why sticky notes and spreadsheets are quietly costing you revenue
• What’s stopping our industry from adopting smarter tools
• How Hybrid Sales Advantage equips you to blend phone + in-person sales—and build a sustainable CRM system using HubSpot

It’s the perfect way to organize your post-show leads, close more orders, and finally stop dropping the ball.⁠

🎧 Listen to Episode 135 now and leave me a review:

• Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-gift-home/id1660643611
• Spotify Podcasts: https://open.spotify.com/show/4hGZzAzv9pSp6iuC5LlTNc?si=0eff23c8c3074586
• Podcast website: https://www.brokenvesselsales.com/podcast

#135

You don’t have to choose between the field and the phone. Hybrid reps get more done because they: 🚗 Build relationships ...
30/07/2025

You don’t have to choose between the field and the phone.

Hybrid reps get more done because they:
🚗 Build relationships face-to-face
📞 Close deals faster remotely
📈 Maximize touchpoints without burnout

It’s not about working harder—it’s about working smarter.



DM me “Hybrid Tip” to learn a hybrid tip to start using today

In this episode of Inside Gift & Home, I pulls back the curtain on a powerful tool that industries like tech, healthcare...
29/07/2025

In this episode of Inside Gift & Home, I pulls back the curtain on a powerful tool that industries like tech, healthcare, real estate, and even non-profits are using to supercharge their sales: the CRM.

With 94% of tech companies using CRMs to streamline customer relationships and increase sales efficiency, the gift & home industry is clearly falling behind. You will learn what results these kinds of industries get from using a CRM.

So why aren’t more reps and vendors in our industry using CRMs like HubSpot? And what’s the cost of doing business the old way—relying on memory, sticky notes, or scattered spreadsheets? She also shares how her Hybrid Sales Advantage program helps reps blend phone and in-person sales and get organized with a CRM that actually works.

Right now, you can enroll in Hybrid Sales Advantage for just $50/month this July and join our 8-Week Sales Jumpstart kicking off August 4th—the perfect way to turn post-show momentum into actual orders and gain the peace of mind you are looking for.

Enroll now at www.brokenvesselsales.com/hybridsalesadvantage.

You can be the rep who connects deeply and stays consistent.Hybrid Sales lets you do both. ✔️ Be present in person. ✔️ B...
28/07/2025

You can be the rep who connects deeply and stays consistent.
Hybrid Sales lets you do both.

✔️ Be present in person.
✔️ Be reliable from your desk.
✔️ Be the rep they can count on.



Want a better system without losing the human? DM me “Hybrid Tip” to learn a hybrid tip to start using today.

The moment the show ends, the clock starts ticking. 📲 Capture notes in real time 📩 Send quick thank-you emails 📆 Schedul...
25/07/2025

The moment the show ends, the clock starts ticking.

📲 Capture notes in real time
📩 Send quick thank-you emails
📆 Schedule post-show check-ins in your CRM

Timely follow-up is what turns conversations into contracts.



DM me “Hybrid Tip” to learn a hybrid tip to start using today

Hybrid Sales doesn’t mean less selling. It means smarter selling. And a CRM helps you: 📞 Make call blocks easier 📧 Perso...
24/07/2025

Hybrid Sales doesn’t mean less selling. It means smarter selling.

And a CRM helps you:
📞 Make call blocks easier
📧 Personalize emails
🧠 Remember key customer details
📆 Plan smarter follow-ups

Whether you are on the road or not, your CRM is your power tool.



Want to see how we organize sales rhythms inside a CRM? DM us “CRM” and we’ll show you.

23/07/2025

Still relying on sticky notes and spreadsheets to manage your sales?

You’re not the only one—but it could be holding you back more than you realize.

In this episode of Inside Gift & Home, I break down the top five CRM mistakes I see reps, agencies, and vendors make—and how to fix them before they start costing you orders.

You’ll learn:
Why skipping a CRM is the #1 mistake blocking growth The difference between storing data and using it strategically How to build a follow-up system that works—without the chaos How Hybrid Sales Advantage teaches HubSpot CRM step-by-step, without the overwhelm

You’ll also hear from Jeni, a recent program alum who shares how HubSpot completely reshaped her sales routine—and helped her sell with more focus and less stress.

Now through July, get Hybrid Sales Advantage for just $50/month. Plus, secure your spot in the 8-Week Sales Jumpstart kicking off August 4—perfect timing for organizing your post-market leads and building fall momentum.

Ready to simplify your sales systems and sell smarter?

Join now at: www.brokenvesselsales.com/hybridsalesadvantage

🎧 Listen to the episode: Apple Podcasts → https://podcasts.apple.com/us/podcast/inside-gift-home/id1660643611 Spotify → https://open.spotify.com/show/4hGZzAzv9pSp6iuC5LlTNc?si=0eff23c8c3074586

Think you have to be in the car 24/7 to be effective? Think again.Hybrid sales reps are building stronger customer relat...
23/07/2025

Think you have to be in the car 24/7 to be effective? Think again.

Hybrid sales reps are building stronger customer relationships—without racking up miles.

Here’s how:
📦 Setting up virtual calls to show more product details
📞 Hosting short, strategic check-ins
🧠 Using CRM insights to personalize every convo
🗓️ Keeping follow-ups tight between visits

It’s not about losing the personal touch.
It’s about creating more of them—from anywhere.



Want to see how we balance remote + in-person selling? DM me “Hybrid Tip” to learn a hybrid tip to start using today

Still managing your customer relationships with sticky notes, spreadsheets, and good intentions? You’re not alone—but it...
22/07/2025

Still managing your customer relationships with sticky notes, spreadsheets, and good intentions? You’re not alone—but it might be costing you more than you think.

In this episode of Inside Gift & Home, Dawn breaks down the top five CRM mistakes she sees reps, agencies, and vendors make—and how to fix them before they sabotage your sales.

You’ll learn:

🚫 Why “not using a CRM at all” is the #1 mistake holding back growth
💡 The difference between storing data and building strategy
🔁 How to create a system that works for your follow-ups, reorders, and rep transitions
✅ Why Hybrid Sales Advantage teaches HubSpot CRM step-by-step—without the overwhelm

Plus, hear a powerful testimonial from recent program alum Jeni, who shares how HubSpot transformed her daily sales routine. 🎉 July Special: Enroll in Hybrid Sales Advantage for just $50/month, and join the 8-Week Sales Jumpstart beginning August 4th—designed to help you follow up after market, organize your sales, and build momentum heading into fall.

👉 Ready to stop dropping balls and start building smarter systems?
Enroll now at www.brokenvesselsales.com/hybridsalesadvantage.

#134

Every product you place helps a retailer grow.Every order supports a small business.Every relationship you nurture makes...
21/07/2025

Every product you place helps a retailer grow.
Every order supports a small business.
Every relationship you nurture makes a difference.

Never forget: You’re not just a sales rep. You’re a trusted guide.



Tag someone who sells with heart.

18/07/2025

Running a sales team without a CRM?
That’s like navigating a road trip with no map. 🗺️

A CRM (Customer Relationship Management system) helps you:

✅ Track buyer behavior
✅ Automate follow-ups
✅ Forecast orders
✅ Close more sales with less stress

The right system isn’t extra—it’s essential.
🎯 Want help choosing or optimizing a CRM for your sales process?

DM us to learn how a CRM can simplify and scale your sales process.

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Why Broken Vessel?

I founded Broken Vessel Sales Solutions to help sales representatives and vendors maximize sales through education and a multi-level sales approach. This current pandemic is causing all of us to pivot in the way business is conducted, and I want to help. Launching this business is something that God put on my heart for almost a year now and it is something He has prepared for me ahead of time. You may ask why I named the company Broken Vessel Sales Solutions. This name is both professional and personal for me.


  • If a vendor or rep is not maximizing sales, they may be operating a broken vessel. Think of a sinking ship. I want to offer solutions through education and services for inside sales, territory sales, key account management, and consulting.

  • Broken Vessel is personal to me because I am a broken vessel. I have experienced trials in my life that have broken me down, but God has built me back up to be the person I am today. God uses broken vessels like me to fulfill His purposes. Brokenness can turn into blessings.
  • I am excited to operate a company that will build strong relationships with reps and vendors, help equip them to maximize sales and encourage them with kindness, generosity, integrity and perseverance. Blessings to All!