
20/07/2024
Global IT Service Outage
A faulty update from a cybersecurity provider has caused a global IT Service outage, resulting in a blue screen of death on Windows operating systems with installed Crowdstrike security products.
As of 07/19/2024, 5:45 PM, the CEO of CrowdStrike provided a statement on X:, "CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed.".
A. Nature of Issue
- Crashes on Windows hosts related to the Falcon Sensor.
B. Actions to be Taken
CERT-PH recommends the following actions be taken:
● Kindly check the official update page for mitigation/solution or workaround.
● For further assistance, kindly reach out to the cybersecurity representative/support using the official channel.
● Reference:
○ https://x.com/George_Kurtz/status/1814235001745027317
○ https://www.theverge.com/2024/7/19/24201717/windows-bsod-crowdstrike-outage-issue