08/10/2025
“Most companies waste enormous amounts of money on marketing…
When we see the reports, we wonder what went wrong, or even start to doubt whether our product or service is as good as we believed. But what if the real issue isn’t the product at all? What if it’s how we’re talking about it?”
This idea from Donald Miller’s Building a Story Brand completely shifted how I look at communication. So often, businesses try to explain everything at once, hoping something connects. But when the message isn’t clear, people tune out.
I’ve noticed that the strongest brands aren’t necessarily the biggest or flashiest - they’re the ones that make people instantly understand 𝘸𝘩𝘢𝘵 𝘵𝘩𝘦𝘺 𝘥𝘰 𝘢𝘯𝘥 𝘸𝘩𝘺 𝘪𝘵 𝘮𝘢𝘵𝘵𝘦𝘳𝘴.
It’s fascinating how a simple shift in language can completely change how people respond to what we offer.