PMP Industry Insiders

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PMP Industry Insiders

Hosted by Donnie Shelton (Triangle Home Services) & Dan Gordon (PCO Bookkeepers & M&A Specialists)

03/07/2025

🎙️ This week marks our annual July 4th hiatus for the PMP Industry Insiders Podcast. It's a great time to catch up on any recent episodes you may have missed: https://hubs.la/Q03vvtRH0

Enjoy — we'll be back with a new episode next week!

26/06/2025

🎙️ This week on the podcast Dan and Donnie tap into their experiences as owners and managers to share their thoughts on leadership.

👉 Tune in for their perspectives on what it takes to positively transform your company culture through leadership in the pest and lawn industries.

📝 Plus, check out the show notes for a list of great leadership-related resources — link in comments below.

19/06/2025

🎙️ In this episode, Coalmarch's Janelle Lucas digs into the top marketing missteps made by pest and lawn companies.

Tune in to hear her break down these 4 mistakes:
❌ Over-reliance on one channel
❌ Overlooking competitors and differentiation
❌ Inconsistent review generation
❌ No feedback loop between sales and marketing

Link to listen in the comments. ⬇️

12/06/2025

🎙️ This week on , Seth Watson joins Dan and Donnie to share what it takes to successfully incorporate virtual assistants into pest control operations.

As the owner of Arete Pest Control and Focus Virtual Assistants, Seth shares:

➡️ Lessons learned
➡️ Common pitfalls
➡️ Costs
➡️ Communication strategies
➡️ Legal concerns

Tune in via link in the comments!

05/06/2025

🎙️ PestSure's Todd Burke joins the this week to give an update on the pest control insurance market.

He offers recommendations for several insurance-related challenges, including:
• Distracted driving and auto insurance claims
• The rise in private equity-funded claims
• Determining adequate umbrella coverage limits

Tune in for some great tips for limiting your risk and selecting coverage. Get the link below. ⬇️

29/05/2025

🎙️ This week on the PMP Industry Insiders Podcast, Dan and Donnie debate the ideal branch size for a pest control company.

Is it better to operate several smaller branches or one multi-million location?

Don't miss this conversation, as they explore the pros and cons of smaller vs. larger offices or a hybrid model with satellites.

Link in comments. 👇

22/05/2025

🎙️ Tom Jarzynka, VP of Technical & Training for Massey Services, Inc., joins Dan and Donnie this week to talk about credentials.

As a member of National Pest Management Association's QualityPro board, Tom shares:

✅ What it takes to become accredited
✅ How it helps pest control companies in practical terms
✅ What's coming down the pike for the program

Tune in via link in the comments! 👇

15/05/2025

🎙️ This week on , Dan and Donnie discuss the prevalence of cyber attacks on small businesses. They cover common threats, first-hand experiences and real-world case studies, and they share several strategies for protecting your company from cyber attacks to avoid costly consequences.

🔗 in comments below.

08/05/2025

🎙️ This week, Dan and Donnie discuss the potential for a lasting economic slowdown and the impact it would have on pest control and lawn care businesses, including customer price sensitivity and increased cancels.

They also share strategies for:
☑️ increasing revenue;
☑️ reducing costs; and
☑️ handling marketing during a downturn.

Link in comments 👇.

07/05/2025

Lawn care owners: Are you looking for accountability on your company's path to greater growth and profitability? We want you.

Space is available for two LCOs in our lawn care-specific peer group.

👉 Learn more and apply today: https://hubs.la/Q03lrHN60

01/05/2025

🎙️ Voice for Pest's Director of Business Development Raymond Kidwell joins Dan and Donnie to discuss the recent implementation of a new phone system at Triangle Home Services. They cover initial concerns, highlight the benefits of the system, including enhanced efficiency and reporting features, and discuss the AI capabilities Donnie is most excited about.

🔗 to listen in the comments.

24/04/2025

🎙️ This week on the , Dan and Donnie continue the family business series with Mickey & Mandy Nolen, the father-daughter team who operate Nozzle Nolen Pest Solutions in West Palm Beach, Florida.

They cover how the company is transitioning to a new generation of leadership, including Mickey's philosophy of "getting out of the way without going away."

🔗 to listen in the comments.

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