Digital CxO (2025)

13/05/2025

Great customer experiences start with engaged employees.

In today’s customer-centric world, exceptional service is powered by motivated teams who feel valued, supported, and connected to purpose.

Employee experience (EX) is no longer just an HR concern—it’s a strategic driver of customer satisfaction (CX), loyalty, and long-term business growth.

When EX and CX work together, companies outperform in innovation, retention, and revenue.

Discover how investing in people leads to better business outcomes: 👉 https://buff.ly/uJlmV0P

While improving customer experience has always emerged as a key focus, the significance of employee experience in driving customer satisfaction is a turning point.

12/05/2025

A historic shift at the intersection of tradition and technology.

In his first address to the College of Cardinals, Pope Leo XIV urged the Catholic Church to embrace artificial intelligence—not as a replacement for human dignity, but as a tool for serving humanity in the age of rapid transformation.

Building on the foundation laid by Pope Francis, who championed ethical and human-centered AI, Pope Leo positions the Church to guide one of the most important moral conversations of our time.

Read how the Vatican is approaching AI through the lens of faith, ethics, and human development: 👉 https://buff.ly/vaMyK49

When Pope Leo XIV used his first address to the College of Cardinals to urge the church to embrace artificial intelligence it was a cultural moment.

12/05/2025

More data doesn’t mean more clarity.

In today’s enterprise, the challenge isn’t access to data. It’s making sense of it. AI promised a golden age of insight, yet decision-makers are still overwhelmed by fragmented dashboards and siloed reports.

Context, not just computation, is the missing piece in business intelligence. With deterministic AI and natural language interfaces, executives can engage directly with data, speed up time-to-insight, and build trust in what they see.

Learn how this shift is transforming data into a real-time, strategic advantage: 👉 https://buff.ly/BSBMTIH

The more data we have, the longer it takes to extract actual information from it. The decision-making process becomes bogged down.

10/05/2025

As AI adoption accelerates, successful transformation depends on more than just technology—it requires workforce alignment.

Executives are redefining AI not as a replacement for human talent but as a strategic augmentation. Empowering employees through clear communication, targeted upskilling, and human-centered system design ensures adoption is both scalable and sustainable.

By promoting a culture of experimentation and building trust, organizations can harness AI to drive efficiency while elevating the human experience at work.

👉 Learn how to foster a responsible, collaborative AI strategy:
https://buff.ly/NHzQ14v

Chief experience officers and digital transformation leaders worldwide are accepting artificial intelligence (AI) into their offices.

09/05/2025

Alaska Airlines is streamlining identity verification with help from Jumio’s AI-powered biometric tech—reducing airport wait times and strengthening security.

Through the Alaska Airlines app, travelers can now verify their IDs from home before even arriving at the terminal. By leveraging computer vision and real-time verification, Jumio’s solution helps get guests from curb to security in under five minutes.

The partnership also strengthens fraud prevention efforts—an industry issue that costs airlines over $1B annually. With support for 5,000+ global ID types and over 1B transactions processed, Jumio’s platform brings experience and global reach.

Aligned with TSA’s move toward digital ID and timed with REAL ID enforcement, this shift represents more than convenience. It’s part of Alaska’s long-term digital strategy—especially as it integrates with Hawaiian Airlines, a Jumio partner since 2021.

Explore how Alaska Airlines is modernizing the passenger experience: 👉 https://buff.ly/Nnhsf6u

Alaska Airlines is betting big on a digital solution to an old problem: identity verification at the airport.

07/05/2025

Data collection fuels better customer experiences—but only when done with transparency, consent, and care.

As privacy regulations evolve, companies must walk a fine line between personalization and protection. Ethical data governance is no longer optional. It's a competitive advantage.

From building trust through clear consent to implementing privacy-by-design strategies, this article explores how organizations can strike the right balance.

🔗 Read the full perspective: https://buff.ly/DMBmTP0

Data privacy is foundational to every company that gathers consumer information in the modern business landscape.

07/05/2025

Big moves: PepsiCo just inked a multi-year strategic deal with Amazon Web Services (AWS) to supercharge its global digital transformation initiative.

Athina Kanioura of PepsiCo shared, “A cloud-first approach has been essential.”

Now with AWS at the helm, the snack and beverage giant appears to be doubling down on intelligence, scale and speed. 🍿📦💡

📰 Full Story Here: https://buff.ly/eg4P1LM

/PRNewswire/ -- PepsiCo, Inc. (NASDAQ: PEP) today announced a strategic, multi-year agreement with Amazon Web Services (AWS), an Amazon.com, Inc. company...

06/05/2025

SiFly, a U.S. drone startup, is entering the commercial UAV space with bold claims and high expectations.

Its Q12 and Q250 drones combine extended range, advanced autonomy, and 5G control with pricing designed to compete globally. With payload capacities that rival helicopters and use cases across emergency response, logistics, and infrastructure, the company is aiming to deliver performance and flexibility without the traditional cost burden.

As regulations shift and BVLOS capabilities expand, SiFly is positioning itself as a serious contender in the next phase of unmanned aviation.

Learn how it could impact the drone industry → https://buff.ly/Cc7JuVa

The performance metrics of two drones are beyond anything on the market — boasting superior battery life, range, payload capacity and cost.

05/05/2025

Sam Altman’s World has opened its U.S. flagship store in San Francisco, unveiling the Orb—a device that uses retina scans to verify human identity. 👁️

The result is a World ID, a privacy-focused digital passport designed to separate humans from bots in an increasingly AI-driven world.

As locations roll out across major cities like Miami, LA, and Austin, the future of identity verification is taking shape—despite earlier regulatory challenges overseas.

📲 Learn how this technology could reshape digital trust → https://buff.ly/Z6wlc2b

Like the retina-scanning mini-bots in the sci-fi film "Minority Report," Sam Altman's latest venture wants to distinguish between human and AI/bots, via Orbs.

05/05/2025

🏎️ Ferrari is transforming the Formula 1 fan experience with an AI-powered app developed in partnership with IBM.

Built on watsonx, the app uses generative AI to turn complex race data into personalized insights, live visualizations, and multilingual summaries—bringing fans closer to every twist, turn, and team decision.

Fans can explore strategy breakdowns, track conditions, and even send messages to the team for a chance to be featured in official Ferrari channels.

Discover how data, AI and speed converge to power a new era of F1 engagement: 👉 https://buff.ly/10QdtOT

Scuderia Ferrari’s mobile app promises to cut through the noise and deliver race insights even the most casual viewer can understand.

02/05/2025

Tiny but mighty. MIT’s insect-scale robots are redefining agility, jumping across rugged terrain while consuming 60% less energy than their flying counterparts.

With a spring-loaded leg, four wings, and smart control algorithms, these robots can navigate ice, uneven soil—even hop onto drones.

Their potential goes far beyond the lab. From smart materials testing to brain-bleed treatment via magnetic nanorobots, small-scale robotics are driving real-world breakthroughs in medicine, climate science, and manufacturing.

👉 Discover how mini machines are solving big problems: https://buff.ly/ymvgEZn

Insect-scale robots created by MIT researchers have more to them than meets the eye. They are quite agile and can traverse some rough terrain.

01/05/2025

The CFO is no longer just a financial steward — they’re becoming key drivers of digital transformation. From evaluating AI and cloud investments to overseeing data strategy and cybersecurity, today’s CFO plays a pivotal role in aligning technology with business outcomes.

This shift creates new opportunities for tech professionals to build stronger cross-functional partnerships. Success now depends on aligning financial goals with scalable, secure, and forward-thinking digital strategies.

🔍 Explore how finance and tech leaders are transforming together → https://buff.ly/gGhPcBR

As the digital landscape continues to shift, the strongest organizations will be those where finance and technology work hand in hand.

Digital CxO

13/05/2025

12/05/2025

12/05/2025

10/05/2025

09/05/2025

07/05/2025

07/05/2025

06/05/2025

05/05/2025

05/05/2025

02/05/2025

01/05/2025

Address

Website

Alerts

Shortcuts

Share