21/10/2025
Agentforce 360 addresses one of the most persistent challenges in generative AI — hallucination and lack of accountability — through a three-part framework: grounding, testing, and monitoring.
Built on Salesforce’s Einstein 1 Platform, Agentforce 360 integrates generative AI, automation, and real-time company data into a unified system that can automate complex workflows and support customer-facing operations.