Scar Media Group

28/10/2025

Real story: how one hidden script broke a site… and what it taught us.

Webflow’s reliable, but even solid platforms can be tripped up by one bad line of code.

Here’s what happened, how we fixed it, and what to watch for. 👇

Even Webflow sites can be hit by malicious code. See how a hidden embed triggered fake virus popups and the steps we used to fix and secure it.

07/10/2025

Ever had Stripe sending you 404 error emails after you’ve removed a WordPress plugin?

That’s exactly what happened to a client recently. Stripe was still trying to hit an old MemberPress webhook … even though MemberPress had been removed for months.

Long story short: Stripe doesn’t forget. It keeps retrying old webhook calls until they time out. A bit of cleanup (and deleting some leftover code) stopped the noise for good.

If you’re getting random Stripe errors after changing plugins or switching payment setups, it’s probably the same issue.

Read the full post here, as fix. ⬇️

If Stripe keeps emailing 404 error alerts for an old webhook, here’s why it happens and how to stop it. A simple cleanup can fix those constant notifications.

03/10/2025

"WOW... What an improvement..." - actual client feedback after we fixed their checkout process. Their sales page was sending people through 6 different steps just to buy something. We put the checkout form right on the sales page instead. Now it's just scroll down and buy.

Full breakdown in our latest blog post. 👇
https://scarmediagroup.com/reduce-cart-abandonment-adding-checkout-to-your-woocommerce-sales-page/

It's a bit of a techno read, but at the end of the day, if your checkout feels overly complicated, this might give you some ideas to stop so many abandoned cart issues.

Stop losing sales to complicated checkout flows. Learn how to integrate WooCommerce checkout into your sales page and cut unnecessary steps that lose customers.

30/09/2025

A client called us: "People are signing up but nobody's getting emails, and they can't find their course." We checked notifications. All looked fine.

Tested it... no emails going out. Checked again... still broken.

Sometimes the "it should just work" feature doesn't... so I had to build a custom solution.

If you're running LearnDash and hitting the same wall, read how we fixed it... 👇

A client was getting phone calls from course participants, even late at night, because they couldn't access the course they had just enrolled in. LearnDash, the Learning Management System (LMS), was not sending emails when people registered for their courses? We had just dealt with this exact proble...

29/09/2025

Just installed a dedicated Live Chat page over on livechat.scarmediagroup.com (👈tap that link to see it).

There are live chat buttons all over the website but this dedicated link can be put on social media profiles that gives people direct access to talk to you if they have a problem they need fixed urgently. 😉

I’m installing it on a clients website and social media profiles during the course of this week, which will help drive enquiries for them too.

Let me know what you think. 🤔 🙏

29/09/2025

🚨 WordPress emails disappearing? 🔑 Password resets not arriving. 📩 Contact form enquiries lost. 🛒 orders vanishing.

The default PHP mailer in is unreliable, and webmail accounts often hit storage limits… so emails just vanish.

That’s why we install on every WordPress site that isn’t already running Microsoft 365 or Google Workspace. It keeps emails delivered reliably with proper authentication in place.

👓 Read the full breakdown: https://scarmediagroup.com/wordpress-email-deliverability-and-why-we-use-smtp2go

✉️ If you're still on the default mailer... it’s time to switch. DM us or hit the Live Chat link in our bio.

24/09/2025

🛠️ Today’s fix: A client was getting “Invalid link” errors in their page Safe Portal login, where their users would log in to resume a previous session.

At first glance, nothing obvious was wrong in the settings … so by reverse-engineering the form flow step by step, we found the wrong form field IDs were in the redirection code string. The IDs were from a completely different form.

Looking at it now, it seems as if one form was duplicated and edited, but the Unique Key and Reference ID were not changed to reflect those in the new form.

Once corrected, everything clicked back into place. Took a screen recording 🎥 showing the log-in and redirect to the right page & sent it to the client to confirm it's now working.

Users can now log in, check report status, and update reports without a hitch.

Read the full post at https://scarmediagroup.com/fixing-wordpress-invalid-link-errors-in-formidable-forms

If you’re stuck chasing errors that don’t make sense, that’s the kind of digging 🪏 we do... and fix. 👨‍🔧

Get in touch and we’ll sort it > ScarMediaGroup.com/technical 👨‍💻 or flick us a DM.

Learn how we fixed a WordPress “Invalid Link” error in Formidable Forms by tracing mismatched form field IDs. Simple steps, working login restored fast.

23/09/2025

Hit publish in and get smacked with “Publishing Failed”? 😑 That’s what we fixed on a Kadence + Gutenberg site chewing through 600 MB (that's a lot) just to load a page. We cleaned out the bloat, cut plugins, and got it saving again.

» Read the full case study...👇
https://scarmediagroup.com/wordpress-publishing-failed-fixing-a-kadence-theme-error/

A case study on solving the WordPress “Publishing failed. The post could not be updated in the database” error with Gutenberg and Kadence. Steps to diagnose and fix.

20/09/2025

If you’ve ever had a contact form show up under the footer of your , or not where it's supposed to be... here’s what’s probably going on.

We fixed this recently on a website using theme 🎨 and a contact form. 📩

HubSpot can inject forms at the very end of the page unless you tell it where to go. 😉

That means the contact form, or any form for that matter, can end up below the footer, outside the page layout. 🚫

In this case, some custom code may have made things worse, causing the form to load late or not at all.

We fixed it by wrapping the form in a proper container in the contact page Divi Code Module 📄 and adding a small JavaScript snippet 🧑‍💻 in functions.php to tell HubSpot exactly where to render the form.

Now the form loads where it should, across all devices 📱💻 and browsers. 🌐

One line of code can fix a layout that looked broken for days. ⚡

Need help with a tech issue? DM me now & let’s get it fixed. 🛠️

Read the full post at https://scarmediagroup.com/fixing-hubspot-contact-forms-showing-under-the-footer-in-wordpress-divi/

Or see our full scope of digital solutions at ScarMediaGroup.com. 🌟

Learn how to fix HubSpot contact forms appearing below the footer in WordPress Divi. Case study with simple code and layout adjustments.

19/09/2025

One of those satisfying little wins. 🏆 A website had buttons that were meant to trigger a popup window… sometimes they worked, sometimes they didn’t.

The issue? No clear trigger... so a custom class was added to the buttons along with a simple script to make sure the popup fires on click - every time.

Now it works like it should and won’t break again. ✅

Clean, reliable, done. Just the way we like it! 😎🛠️

If your website’s being stubborn, we’ve got ways to deal with it » ScarMediaGroup.com. 👊🖥️

18/09/2025

If ever you’ve been stuck in that loop where your account should work but doesn’t… it can be frustrating, right? Pull your hair out kind of frustrating. 😩

A client was added to their 365 team and should’ve had access to everything… , , … but couldn’t get into any of it. 🔐💻

They didn’t have the password for the email, so we reset it and suddenly nothing worked. Locked out of everything. Office.com was asking for multi-factor… desktop apps just refused to budge, you’ve probably been there before. 😑

Turned out the problem wasn’t access or permissions, it was old login tokens stuck in the computer operating system. Outlook and Teams were quietly using the old password behind the scenes, basically breaking everything.🤯

Solution? Log out of everything, clear cached credentials, open a private browser, fresh login… finally it all clicked into place. ✅

Microsoft loops like this are annoying, especially when the access should be working but something invisible is blocking it. 👻

By the way... we fix this stuff… so you don’t have to throw out your computer. 🧑‍💻💥🗑️ 😉

👉 www.scarmediagroup.com/technical

Send us the problem and we’ll untangle it. Or if your issue is urgent, hit the Live Chat button on the web page. 👍

23/05/2025

Even after years in the business, there is no better feeling than getting a new enquiry from a cold (stone cold🥶) DM. 😉

What’s the phrase…?
If you’re not swinging the bat, you can’t even get to first base. ⚾️

Let’s go… 🚀