23/12/2021
There's no way around it — humans are pack animals. Our success as a species and as individuals depends upon our ability to effectively communicate, both verbally and non-verbally.
We use verbal communication to inform, whether it is to inform others of our needs or to impart knowledge. Clarification is a key component of verbal communication.
Often, we do not articulate ourselves clearly, or our words or actions are misconstrued. Verbal communication helps to clarify misunderstandings and provides missing information.
Verbal communication can be used to correct a wrong, where powerful words are more effective than an action. It can also be used as a tool of persuasion and creates opportunity for debate, stimulates thought and creativity and deepens and creates new relationships.
