27/08/2025
Jobs at higher risk of AI automation
Administrative Roles:
Data entry, scheduling, and processing routine paperwork are prime targets for AI and automation.
Customer Service:
Basic customer inquiries and support are increasingly handled by AI chatbots and voice assistants.
Data Analysis & Clerical Work:
Repetitive data analysis, bookkeeping, and transcription tasks are vulnerable to AI's efficiency.
Content Creation:
While AI can write articles, marketing copy, and even poems, more nuanced creative work will still require human input.
Legal & Paralegal Work:
Basic legal research, document review, and case preparation tasks can be automated.
Translation:
AI is proficient at interpreting and translating languages, potentially impacting interpreters and translators.
Graphic Design:
AI can automate the creation of basic design elements, reducing the need for human intervention in simple tasks.
Insurance:
Claims adjusters and underwriters are vulnerable as AI can assess risk and process claims more efficiently.
Fast Food and Retail:
Automation of front-line workers through self-checkout and order systems is a growing trend.
How jobs will change
Augmentation, Not Replacement:
Many roles won't disappear entirely but will be transformed, with AI handling repetitive tasks and humans focusing on higher-level problem-solving.
New Skill Requirements:
Workers will need to develop new skills, particularly in areas related to data analysis, AI management, and working alongside AI systems to remain relevant.
Focus on Human Skills:
Jobs that rely heavily on empathy, complex decision-making, creativity, critical thinking, and interpersonal communication are more likely to remain secure from AI.