21/09/2025
* Inside Starbucks’s New Playbook To Win Back Customers: ‘Don’t Rush The Moment’ *
Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E.This hospitality push is aimed at reversing six straight quarters of same‑store sales declines, according …