06/06/2025
Hotel Sogo LOST a "loyal" customer today!
SOGO has always been my safe haven—my go-to spot for a quick nap, place for review, or just want to be alone and have a peaceful time. I’d almost call myself a “loyal” customer. I said almost because I also frequent The Sulo Riviera Hotel when I’m feeling fancy.
But today was the first time I left Sogo... heartbroken.
I booked a room for three hours—standard procedure. I requested a clean room, soft lighting, and most importantly: moving bed and a mirror on the ceiling. The front desk nodded, gave me a room key card that said “Room 69,” and sent me on my way. Nice touch, I thought.
But when I got inside, disaster struck.
First, the bed was not rotating, it was a normal bed.
Second, the ceiling mirror? Gone. Replaced with a motivational quote about fidelity.
Then, I turned on the TV—no adult channels. Just TV5 and a grainy teleserye rerun. I called the front desk. No answer. Called again—this time, someone picked up and said, “Sir, this is Mercury Drug.”
I started to feel... betrayed.
Still trying to stay positive, I decided to take a shower. But alas—the hot water was colder than my ex’s heart. I stood there, shivering like a guilty conscience, wrapped in a towel that smelled like eucalyptus and judgment.
I left the room 30 minutes early. No refund. No courtesy knock. Not even the complimentary tissue.
Hotel Sogo lost a loyal customer today. I may be sinful, but I still deserve customer service.