CX Dive

14/08/2026

Missed Lasting loyalty: Winning and keeping today’s consumer? The full event is now available to watch on-demand.

Catch insights from experts across the loyalty, marketing, hospitality and restaurant industries, including:

✓ Applying loyalty data to enrich marketing results

✓ How to win customer loyalty beyond discounting

✓ Experiential offerings that drive hotel loyalty

✓ How leading brands keep customers loyal

Watch all sessions on-demand:

During this panel discussion, a Marketing Dive journalist will talk shop with industry experts to examine how brands are bringing loyalty data to life beyond points-based rewards schemes, including through more personalized experiences and experiments with new technology. Thought leaders from the ag...

24/07/2026

Winning customer loyalty requires more than points and promotions. Today's consumers expect personalized experiences, meaningful engagement, and rewards that deliver real value.

Join industry experts from Marriott International, Southwest Airlines, Tropical Smoothie Cafe, VML, Brand Keys, Inc., and Paytronix on August 12 as we explore how leading brands are using customer data, marketing innovation, and experiential offerings to strengthen customer relationships and drive retention.

Register for the free virtual event: https://events.industrydive.com/events/how-to-win-and-keep-todays-consumer?utm_source=CXD&utm_medium=Facebook-Organic&utm_campaign=Q32026CustomerLoyaltyDiveLive

17/07/2026

Customer loyalty is getting harder to earn — and easier to lose. As consumers remain price conscious and expectations continue to rise, brands are rethinking how they attract, engage and retain customers.

Join CX Dive, Marketing Dive, Hotel Dive and Restaurant Dive on August 12 for a live virtual event exploring how leading brands are evolving their loyalty strategies, using customer data more effectively, and creating experiences that keep customers coming back.

Featured sessions:
✓ Applying loyalty data to enrich marketing results
✓ How to win customer loyalty beyond discounting
✓ How hotels can tap into experiential offerings
✓ How leading brands keep customers loyal

Featuring leaders from: Marriott International, Southwest Airlines, Tropical Smoothie Cafe, VML, Brand Keys, Paytronix, and more.

Register for free: https://events.industrydive.com/events/how-to-win-and-keep-todays-consumer?utm_source=CXD&utm_medium=Facebook-Organic&utm_campaign=Q32026CustomerLoyaltyDiveLive

10/07/2026

In an era where customer expectations are higher than ever, loyalty isn't just earned—it's engineered. Join us August 12 for a free virtual event where CX leaders, marketers, and hospitality executives reveal how they're winning high-value customers and driving sustainable revenue growth.

What you'll learn:
➡️ Integrating marketing and customer data to fuel revenue
➡️ Building deeper diner relationships beyond discounts and promotions
➡️ Experiential offerings that forge connections across generations
➡️ Earning loyalty in the face of economic uncertainty

Featuring expert panels of industry executives from leading hospitality, restaurant, and marketing brands.

Register for free today: https://events.industrydive.com/events/how-to-win-and-keep-todays-consumer?utm_source=CXD&utm_medium=Facebook-Organic&utm_campaign=Q32026CustomerLoyaltyDiveLive

02/07/2026

How are brands winning and keeping today's consumers? Join us on August 12 for a free half-day virtual event to hear how CX and marketing leaders are using data, personalization, and experiential offerings to drive customer retention and loyalty in dynamic markets.

📣 Featuring executives from leading hospitality, restaurant, and marketing brands.

Save your spot today: https://events.industrydive.com/events/how-to-win-and-keep-todays-consumer?utm_source=CXD&utm_medium=Facebook-Organic&utm_campaign=Q32026CustomerLoyaltyDiveLive

26/06/2026

Rising consumer expectations, price sensitivity, and data privacy concerns are challenging brands' loyalty strategies. How can CX and marketing leaders stay ahead? Join us on August 12 for a free half-day virtual event to hear how industry experts are building lasting loyalty and keeping customers engaged in dynamic markets.

Featuring industry executives from leading hospitality, restaurant, and marketing brands.

Save your spot today:

During this panel discussion, a Marketing Dive journalist will talk shop with industry experts to examine how brands are bringing loyalty data to life beyond points-based rewards schemes, including through more personalized experiences and experiments with new technology. Thought leaders from the ag...

17/06/2026

Join us on August 12 for a free virtual event where CX Dive, Restaurant Dive, Hotel Dive, and Marketing Dive journalists and industry experts will explore how brands can win and keep today's consumers through innovative loyalty strategies, personalized experiences, and data-driven engagement.

Here's what our expert panels will cover:
Session 1: How integrating marketing with customer data supports revenue growth
Session 2: How to win loyalty beyond discounting
Session 3: Beyond the stay: How hotels can tap into experiential offerings
Session 4: How to keep customers loyal

Featuring industry executives from leading hospitality, restaurant, and marketing brands!

Register for free today: https://events.industrydive.com/events/how-to-win-and-keep-todays-consumer?utm_source=CXD&utm_medium=Facebook-Organic&utm_campaign=Q32026CustomerLoyaltyDiveLive

12/06/2026

Rising consumer expectations, price sensitivity, and data privacy concerns are challenging brands' loyalty strategies. How can CX and marketing leaders stay ahead? Join us on August 12 for a free half-day virtual event to hear how industry experts are building lasting loyalty and keeping customers engaged in dynamic markets.

Featuring industry executives from leading hospitality, restaurant, and marketing brands.

Save your spot today: https://events.industrydive.com/events/how-to-win-and-keep-todays-consumer?utm_source=CXD&utm_medium=Facebook-Pinned&utm_campaign=Q32026CustomerLoyaltyDiveLive

05/05/2026

How are enterprises unlocking AI ROI and navigating adoption challenges?

Join our discussion tomorrow with C-suite executives from Marriott International, Yum Brands, Chime, Jabil, West Shore Home and Forrester as we delve into AI’s impact on IT, how adoption is faring for employees, and the emerging trends in customer-facing AI.

Save your spot: https://bit.ly/4wakclV

04/05/2026

AI is reshaping the enterprise, but capturing ROI and scaling adoption remain top challenges. Join us May 6 to hear how CIOs and their C-suite counterparts are navigating the transformation from IT operations to customer experience.

Featuring:
➡️ Global CIO at Marriott and CIO at Jabil on how AI is changing IT and the CIO role
➡️ Chief Digital & Technology Officer at Yum Brands on scaling AI across the enterprise
➡️ COO at Chime on AI's impact on customer interactions
➡️ CTO at West Shore Home and VP at Forrester on the future of enterprise AI

Register for free: https://bit.ly/42dWIPm