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03/09/2026

“Independent bookstores are like coral reefs to the ocean.” 📚

They may represent just 10–15% of the market, but their impact on the bookselling ecosystem is outsized.

On the latest episode of Total Retail Talks, Bookshop Founder and CEO Andy Hunter shares how the company is helping independent bookstores compete—and thrive —in the age of Amazon.com.

🎧 Listen to hear more about Bookshop.org’s mission, marketplace model and growth: https://bit.ly/462pHYh

We’re officially counting down to Total Retail Tech 2026! 🚀 And the speaker lineup just keeps getting better.In just a f...
02/09/2026

We’re officially counting down to Total Retail Tech 2026! 🚀 And the speaker lineup just keeps getting better.

In just a few weeks, some of retail’s most innovative leaders will come together in Dallas to share ideas, tackle what’s next, and shape the future of retail technology.

Meet even more of this year’s featured speakers:
🎤 Stacey Warshaw — Head of Digital Marketing and E-Commerce, LoveShackFancy
🎤 Onanma Okeke — Founder and CEO, Corvane
🎤 Kumar “Kartik” Kartikeya — Senior Vice President, Chief Digital and Technology Officer, Catalyst Brands LLC
🎤 Vipin Gopal — Senior Vice President, Chief Data and AI Officer, Ahold Delhaize USA
🎤 Sneha Sivakumar — Co-Founder and CEO, Spur
🎤 Richard Armour — Chief Digital Officer, At Home
🎤 Layla Kasha — CEO, buddi
🎤 Pat Connolly — Americas Lead for Customer Growth Strategy, Accenture
🎤 Kristen Stewart — Senior Vice President, Growth, Silver Jeans Co.
🎤 Jermain Gil — Chief Growth Officer, Good Ranchers

📍 September 14–16, 2026 | Dallas, TX

Join retail technology and marketing leaders for three days of expert insights, meaningful connections and one-to-one meetings—all at this free, all-inclusive event. 🤝

Learn more ➡️ https://tech.mytotalretail.com/

Who are you most excited to hear from? Drop their name below! 👇

AI pilots are everywhere in retail—but why do so many struggle to scale? 🤖The challenge often isn’t the technology itsel...
01/09/2026

AI pilots are everywhere in retail—but why do so many struggle to scale? 🤖

The challenge often isn’t the technology itself. Moving from experimentation to real business impact requires the right strategy, processes, data and organizational alignment.

So, how can retailers move beyond the pilot phase and build AI initiatives that actually scale?

Read the full article on Total Retail to learn more 👉 https://bit.ly/4ybgIjx

AI can make the e-commerce experience faster, smarter and more personalized—but that doesn’t mean it belongs 𝒆𝒗𝒆𝒓𝒚𝒘𝒉𝒆𝒓𝒆....
26/08/2026

AI can make the e-commerce experience faster, smarter and more personalized—but that doesn’t mean it belongs 𝒆𝒗𝒆𝒓𝒚𝒘𝒉𝒆𝒓𝒆. 🤖

As consumers increasingly turn to AI for product discovery, retailers have a major opportunity. The key? Knowing when AI improves the customer experience—and when the human touch still matters most.

So, where should retailers lean into AI, and where should they think twice?

🔗 Read the full article to discover 3 key takeaways to plan for: https://bit.ly/4c5XKlU

📩 Want more retail insights like this delivered straight to your inbox? Subscribe to the Total Retail Report newsletter: https://bit.ly/4r2KyTL

25/08/2026

💳 A great digital gift card program starts with something simple: a checkout experience that actually works.

In the latest episode of Total Retail Tech Insights, Sarah Kositzke, global insights director at Blackhawk Network (BHN), shares strategies brands can use to strengthen their direct digital gift card programs.

One key takeaway? If customers can't successfully complete the checkout process, even the best gift card strategy falls short.

🎧 Listen to the full episode for more insights: https://bit.ly/4xLZEAy

24/08/2026

How did ALP turn a DTC-first strategy into a billion-dollar brand? 🚀

In the latest episode of Total Retail Talks, Editor-in-Chief Joe Keenan sits down with Lorenzo De Plano, co-founder and CEO of Shop Alp Supply, to talk about the brand’s journey from DTC launch to retail expansion.

💡 De Plano shares how ALP used DTC as a testing ground before scaling into physical retail, leveraged first-party customer data to guide expansion, and keeps its social media community at the forefront of ideation and product development.

🎧 Want to hear more about the strategy behind ALP’s growth? Listen to the full episode here: https://bit.ly/4gtmFB5

What does it look like to modernize a legacy retail brand? 💎For James Avery Artisan Jewelry, it means creating a more op...
20/08/2026

What does it look like to modernize a legacy retail brand? 💎

For James Avery Artisan Jewelry, it means creating a more open, personalized store experience while staying true to the craftsmanship and heritage that have defined the brand since 1954. 🤎

Swipe through to see how the new store concept brings that vision to life, from thoughtful storytelling and handcrafted details to design elements inspired by the Texas Hill Country.

🎧 Want to hear the strategy behind the transformation? Listen to the latest episode of Total Retail Talks: https://bit.ly/4wdtuMN

The retail landscape isn't slowing down, and neither are the challenges facing today's leaders. 👀 As we move through the...
19/08/2026

The retail landscape isn't slowing down, and neither are the challenges facing today's leaders. 👀

As we move through the second half of 2026, success will depend on more than just new technology. Strengthening frontline leadership, building resilient teams, and creating a culture that drives performance are all priorities that will help retailers navigate what's next.

Swipe ➡️ through for a few key takeaways from the latest Total Retail article.

📖 Read the full article here: https://bit.ly/4hgvIaK

📩 Subscribe to the Total Retail newsletter for the latest retail news, trends, and expert insights delivered straight to your inbox: https://bit.ly/4r2KyTL

What is the biggest priority for your organization as we head into the rest of 2026? Share your thoughts in the comments below.

18/08/2026

What separates the best digital gift card programs from the rest? 📈

According to the latest benchmark report from NAPCO Research and Blackhawk Network (BHN), successful brands are turning gift cards into much more than a transaction. They're creating experiences that build loyalty and drive growth.

🏆 This year's No. 1 ranked direct digital gift card program: Best Buy.

Download the full report to see how 120 leading North American brands are using digital gift cards to drive customer acquisition, increase loyalty and create stronger gifting experiences.

📥 Request your free research report now: https://bit.ly/4broCwi

17/08/2026

AI can help brands personalize and tell smarter stories, but it can't replace human connection. 💡

At the 2026 CommerceNext Grow Show, Total Retail Editor-in-Chief Joe Keenan spoke with Brian Beitler, Senior Vice President and New Business Development Officer at QVC Group, about the future of live commerce.

His message was simple: technology can enhance the experience, but authentic storytelling will always come back to people.

🎥 Watch the full interview here ➡️ https://bit.ly/4gxg49V

📧 Subscribe to our newsletter for the latest retail insights ➡️ https://bit.ly/4r2KyTL

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