11/06/2026
Yesterday, our Head of Player Experience Danielle Shneor took the stage at the GameChanger Conference in Tel Aviv to share her insights on one of the most important aspects of gaming: creating meaningful player experiences.
Danielle explored how AI is transforming the player experience and why technology should enhance human connection, not replace it.
Some key points from her presentation were:
🎮 Integrating AI into the player experience journey
💬 Ensuring every player feels seen, heard, and valued
🤝 Communicating with authenticity instead of sounding robotic
📈 The direct impact of player experience on retention
🌐 Building a strong and scalable Player Experience ecosystem
As the gaming industry continues to evolve, one thing remains constant: great games should provide even greater player experiences. Danielle's session highlighted how empathy, innovation, and thoughtful communication can all contribute to stronger relationships with players and better results!
We're proud to see Danielle sharing her expertise with the industry and helping shape the future of Player Experience 👏
Let us know in the comments: what's a memorable support experience you had where you felt that your concerns were truly heard?