11/04/2025
Announcement for SEA: Southeast Asia Server will Shutdown
Thank You for the Journey. I believe we'll Meet Again — as the Global Server (US/EU) Will Remain Active.
Greetings, dear SEA players,
Thank you for your continued support and love for Dragon POW! on the SEA server. Since the game’s launch, we’ve shared many cherished memories — and it’s your companionship that made this journey truly special.
However, due to adjustments in our operational strategy, we’ve had to make a difficult decision: the Dragon POW SEA server will officially shut down on May 29, 2025 at 14:00 (UTC+8).
We understand this may come as sad news, and we sincerely thank you for being part of the SEA community. The Global server (US/EU) will remain active, and you’ll be able to continue your Dragon Knight adventure there. We hope to see you again on Global server (US/EU) server!
Here’s the detailed shutdown schedule for the SEA server:
1. April 30, 2025 at 14:00 (UTC+8)
All payment and top-up services for the SEA server will be closed. In-game purchases will no longer be available after this time.
2. May 29, 2025 at 14:00 (UTC+8)
The SEA server will officially shut down. All account data and character info on this server will be permanently deleted.
After the shutdown, if you want to keep playing, just restart the game and log in to the Global (US/EU) server with a new account.
Once you're in, please contact customer support — we’ve prepared a special Dragon Gem Gift Pack to welcome you!
Note: You don’t need to delete the game. Simply restart it, and you’ll be able to access the Global (US/EU) server.
✅Refund Policy for Unused Genesis Gems and Token Golds
If your account still contains unused Genesis Gems or Token Golds, you may apply for a refund between April 30 and May 29, 2025 through the following method:
🌟In-game Refund Form: Head to the in-game Customer Service Center and submit a refund request. Please include screenshots showing your remaining Genesis Gem and Token Gold, along with your account information.
🌟Refunds will be processed based on the actual amount of unused paid Dragon Crystals and returned via your original payment method (please note that third-party platforms may charge a service fee).
🌟Refund Calculation Details:
60 Genesis Gems = $1 USD (pro-rated)
6 Token Golds = $1 USD (pro-rated)
A Final Thank You
Thank you once again for every moment you’ve spent with Dragon POW. Your feedback, your teamwork, and all the laughter we’ve shared — these will forever be some of our most treasured memories.
Though this chapter is closing, we hope to see you again in future adventures.
If you have any questions, please don’t hesitate to contact us through our official customer service channels.
With heartfelt gratitude,
The Dragon POW! Operations Team ❤️
April 11, 2025
