Osigwe Chioma

28/08/2025

What Makes You Think They Are Better Than You?

Pause for a moment and ask yourself this question:
What makes you think they are better than you?

Is it because they’re ahead of you in life?
Because they achieved something you’re still working on?
Or maybe because they look more confident than you?

The Hard Truth is; no one started from the top. Every “better” person you see today once stood exactly where you are: unsure, struggling, trying to figure things out. The difference is, they didn’t stop. They learned, they grew, and they kept moving forward.

You have that same ability. You can rise. You can succeed. You can reach where you want to be, if you’re willing to put in the work, stay consistent, and never lose faith in yourself.

Comparison is a thief. Growth is the answer.
Instead of asking, “Why are they better?”, start asking, “How can I become better than yesterday?”

Because the truth is they’re not better than you.
They’re just ahead on the journey. And guess what? You can get there too.

Keep learning. Keep growing. Keep believing.
Your time is coming.

11/08/2025

03/08/2025

Happy First Sunday of the Month. May it Favor Us.

22/07/2025

Not Everyone Can Go Where You’re Going

As you grow, you’ll notice something uncomfortable, some people will start falling off. Not because you hate them or they did something wrong. But because growth creates distance.

You’re evolving, and not everyone is willing to evolve with you. Some people are tied to who you used to be, not who you’re becoming. They enjoyed the version of you that didn't challenge them, that stayed safe, that didn’t dream too big. But the moment you start aiming higher, prioritizing peace, protecting your space, or chasing purpose, resistance shows up.

And that’s okay.

You are not selfish for wanting more. You are not disloyal for protecting your peace. Growth requires shedding old skin, habits, mindsets, and sometimes even relationships.

Where you’re going is different. It demands clarity, discipline, and uncomfortable decisions. Some people simply don’t have the capacity to walk with you into your next level and if you keep trying to drag everyone along, you’ll delay your own journey.

Let them go with love. No bitterness. No drama. Just quiet understanding.

You’re not better than anyone, but you’ve chosen to become better than your former self. And that choice will cost you. But it’s worth it.

Because not everyone can go where you’re going and that’s exactly how it’s meant to be.

21/07/2025

You Deserve to Be Proud of Yourself!!!

You’ve been through more than you talk about.
You’ve had days where getting out of bed felt like a battle. You’ve shown up when your heart was tired.
You’ve smiled when your soul was silently breaking.
You’ve carried burdens in silence, still showing love and care to others.

That alone is a strength most people won’t understand.

So let me say this to you clearly:

You deserve to be proud of yourself.

Not just for the things the world claps for
Not just for the job, the degree, the marriage, the success… But for the quiet victories no one sees.

Like the days you didn’t give up.
The nights you cried and still woke up to try again.The moments you chose healing over hiding. The times you could’ve stayed bitter but chose to be better.

That matters.

You may not be where you want to be yet…
But you're not where you used to be either.

And every single step forward no matter how small deserves celebration.

Stop waiting for a big “win” before you clap for yourself. Start by honoring the human you’ve become.

Start by saying:
“I’m proud of me… for surviving, for showing up, for growing.”

You don’t have to be perfect to be worthy of your own praise. You don’t have to have it all together to deserve your own kindness.

You are becoming.
And becoming is brave.
So pause, breathe, and take this in:

You deserve to be proud of yourself, right here, right now, just as you are.

20/07/2025

Happy Sunday fans.

17/07/2025

You Are Not Too Late – It’s Still Possible:

There’s a heavy feeling that comes with looking around and thinking,

“Everyone else is ahead.”
“Everyone else has figured it out.”
“Maybe I missed my time.”
“Maybe I should’ve had it all together by now.”

If that’s how you’ve been feeling lately, Let me tell you this, gently and truthfully:

You are not too late.
You are not behind.
You are not a failure.
You’re human. You’ve lived. You’ve learned. You’ve survived things you don’t even talk about. And you’re still here standing, questioning, hoping for something more.
That alone says so much.

I know it’s hard not to compare. Social media makes it look like everyone else is miles ahead:
New jobs. Marriages. Degrees. Travel.
Success. Perfect skin. Glowing lives.

But here’s what no one tells you:

Everyone’s journey is different.
Everyone’s clock ticks differently.
Everyone blooms in their own season.
Some people rise early. Some people rise late.
But what matters is - YOU RISE.

You’re allowed to start again. You’re allowed to try at 30, or 40, or 50, or 60. You’re allowed to still want more.
To still dream.
To still build.
To still heal.
To still believe.

Purpose has no age limit.
Healing has no deadline.
And hope never expires.
You’re not too late. You’re still right on time, for your life, your dreams, your second chance, your calling.

If all you’ve done lately is survive, I’m proud of you. But you don’t have to stop at survival.
You can thrive.
You can create.
You can begin again.
This time with wisdom, softness and for YOU.

So don’t count yourself out because of the timelines you didn’t meet. Life isn’t a race , it’s a journey of becoming. And you, my dear, are still becoming. It’s not too late, It’s still possible And your story is far from over.

You’re not behind. You’re just getting started, on your own terms.
And I’m rooting for you. 🧡 Go and shine out there

16/07/2025

You are not your Mistake, so learn to forgive and let go

14/07/2025

Stop talking anyhow. Reason before you talk

05/07/2025

What I’ve Learned About Human Behavior From 1+ Years in Support

People don’t just want answers.
They want to feel heard.

After over two years in customer support, I’ve realized something that no script, policy, or template can truly teach you people’s emotions are louder than their words.

You can be replying to a simple "Where’s my order?"
But behind that message could be:

A mother planning her child’s birthday.

Someone waiting on a gift to cheer up a friend.

Or a tired soul just having a really bad day.

Support teaches you to read between the lines.
It teaches you patience. Empathy. Self-control.
Even when someone’s angry or unreasonable you learn not to take it personal. Because more often than not, people are projecting their frustration from somewhere else. And in that moment, they just want one thing: “Please fix it.”

But here’s what shocked me the most:
Kindness diffuses tension faster than logic ever could.
I’ve seen angry customers soften just because I took the time to truly listen, not defend. I’ve seen relationships built in a single chat—not because I gave the perfect solution, but because I gave the right emotion.

Here are a few lessons I’ll never forget:

Most people just want reassurance.
Even if the issue can’t be fixed immediately, telling them “I understand how this must feel, and I’m here to help” already solves half the problem.

Silence is a loud message.
When someone doesn’t respond or is vague, they might be overwhelmed. Don’t chase only to get replies. Check in with compassion.

Tone matters more than words.
You could be saying the right thing the wrong wand lose trust in seconds. Respect, warmth, and calm are always in style.

How you make people feel is what they’ll remember. They won’t remember the tracking, the exact steps. But they’ll remember that you made things easier when life felt messy.

I’ve learned that behind every support ticket is a human story. Behind every chat bubble is a real person just like me and you.

Support has taught me more about life, humility, and grace than any book or webinar ever could.

And if there’s one thing I’d share with the world, it’s this:
Always lead with empathy. You might just be the reason someone still believes people care.

03/07/2025

Stop Over-Explaining Yourself – It’s Draining.

Not everyone deserves a detailed explanation of your choices, your silence, or your boundaries.

The need to constantly justify yourself is a silent energy thief.
You don’t owe everyone an explanation especially if they’re committed to misunderstanding you.

Protect your peace. Let your actions speak.
Your growth doesn’t need approval. Your decisions don’t need validation.

Sometimes the most powerful statement is silence.

Be clear. Be firm. Be free.

17/04/2025

“When Saying ‘No’ Is Actually Great Customer Support”

A customer once came to do a transaction, and along the line, she was debited, but I didn’t receive any credit on my end.

Now, our policy clearly states:
No payment for transactions that aren't credited.

She got angry and insisted that I must pay her immediately.
I calmly explained to her that I couldn't do that, simply because I hadn’t received any money on my end.

But she wasn’t having it. She raised her voice. She shouted.
And honestly? I understood where she was coming from, money was involved, and emotions were high.

Still, I stayed calm. I let her express her frustration. I didn’t interrupt.
When she was done, I explained the situation again with patience.

I walked her through the process.
Told her what steps to take and reassured her that if the transaction failed, the bank would reverse it.

Eventually, she understood. She followed the due process… and guess what?
She got her refund.

Since then, she’s become one of our best customers, loyal, respectful, and appreciative.

That experience reminded me of something very important:

Great customer support isn’t always about saying “yes.”
Sometimes, it’s about standing your ground—with empathy. It’s about honoring policies and protecting trust, even in difficult moments.

Saying “no” doesn’t make you unhelpful.
Saying “no” the right way builds credibility.

Customers don’t always remember what you said,
but they’ll never forget how you made them feel.