16/04/2013
Techronicle, April 2013: Driving Focus & Alignment with the Balanced Scorecard by Paul R. Niven
Over 150 years ago, William Thompson presciently noted: “When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind.” A subject that has been with us as long as time has been recorded (perhaps the first measurement?), the idea of tracking results touches virtually every facet of our lives today. Whether it’s counting the calories we vowed to curtail as we savored our last sip of champagne on New Year’s Eve, or tracking the miles per gallon on our new car, we simply love to tally things. Of course, measurement has been a staple in the organizational world for centuries, but was refined dramatically in the 20th century — thanks to innovations by early industrial pioneers such as DuPont and General Motors.
Read on: techronicle.net
https://vimeo.com/63079789
Techronicle - Driving Focus & Alignment with the Balanced Scorecard by Paul R. Niven Why Organizations Need a Balanced Scorecard Over 150 years ago, William…
