09/20/2025
Please do not harass the petstore employees.
There's a post circulating around from an individual who had a fake tee shirt made to pretend he was " Staff " with an animal welfare organization and he went into a local chain store to lecture, harass, and request that the store relinquish their animals into his care.
This is wholly wrong. It's a fraud. It's an intimation. It sets the whole animal welfare movement BACK as well.
I will be the first to admit that all petstores, big and small, have room to learn and represent their animals better. I do not want all petstores to stop selling animals though. I want them to be held to higher, stronger, welfare standards so animals are careful for well, their new owners are well informed, and properly prepared.
Working with GOOD breeders, supporting ethical sources, helps knock back the demand from backyard breeders and having these animals accessible from reliable sources is a big part of that.
Anyway, that deserves it's own post.
Chain petstores are stuck with whatever corporate deems necessary, so corporate is who you should speak to if you have welfare concerns.
Store managers typically will address issues if it's brought to their attention respectfully. Again, go above them if necessary. Regional managers and corporate.
Harassing their staff only makes that store apprehensive to work with anyone, out of fear of being the next viral video or otherwise. If you genuinely want to make a difference, push for legislation that requires higher welfare standards.
If you are witnessing actual neglect or god forbid abuse, and the store manager isn't addressing it... then document it for corporate, all your local animal control office and have have an officer respond immediately, and get a copy of that report too. By all means hold bad apples accountable.
I will say, chain stores at least have policies written in black and white. Some good, like requiring veterinary care, some bad, like what items must go in the enclosures ( and they're not great ).
More often than not, it's mom & pop stores, feed stores, flea markets, and backyard breeders who DO NOT have polices and DO NOT seek veterinary care.