27/10/2025
Poor communication costs more than mistakes.
In this episode of The ConTech Crew Podcast, host Jeff Sample is joined by Thomas Santos and Shaabini Alford, consultants at Maxim Consulting, to break down the real cost of operational disconnects in construction.
As a foreman or PM, you live and breathe your job number.
It’s just another string of digits.
And when the shop has to redo work because of missing context.
You lose time, lose money, and worse, you lose trust.
The field gets frustrated, shop feels ignored, and suddenly, it looks like nobody cares.
But the truth is, everyone’s working hard.
They just don’t have the same information or the same perspective.
That’s not a people problem, it’s a process problem.
Clarity, shared language, and information flow aren’t optional, they’re operational.
🎧 Listen to the full episode https://youtu.be/thP3toYXOM4