20/11/2025
📢 Dear friends and partners,
This morning we had an unfortunate incident: a fire broke out in our warehouse. The most important thing, and what truly mattered to all of us,is that everyone is safe. Still, part of the space and a number of products were damaged or completely lost.
Since early in the morning we’ve been on-site, trying to understand the full extent of what was affected, speaking with the fire department, our suppliers, and everyone involved so we can get back on our feet as quickly as possible.
Because of the damage, some orders will unfortunately face delays. We’re doing our best to keep disruptions to a minimum, but we want to be honest with you about the situation so you know what to expect.
Thank you for your patience, your support and the many kind messages we’ve already received. It really helps during a moment like this.
If you have an open order or need anything at all, please feel free to reach out to our support team. we’re here and we’re answering as fast as we can.
🙏 Thank you for standing with us.