Hospitality South Africa

Hospitality South Africa South Africa's Hospitality News and Resources site News and Resource service for the Hospitality Industry in South Africa. Advertising opportunities available

Hospitality education South Africa The global hospitality industry is evolving faster than ever — and so are the skills ...
24/10/2025

Hospitality education South Africa The global hospitality industry is evolving faster than ever — and so are the skills that employers are looking for. As hotels, restaurants, and tourism brands adapt to a more tech-driven, guest-focused landscape, hospitality schools in South Africa are under pressure to modernise their curricula. In 2025, success in hospitality education is not just about service excellence — it’s about innovation, adaptability, and emotional intelligence....

Understand the key elements of hospitality education in South Africa that employers prioritize in today's global hospitality industry

Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury ameniti...
22/10/2025

Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury amenities may capture attention, but what truly drives guest satisfaction and customer retention goes far deeper—it’s rooted in human psychology. Great service is no longer just about efficiency or presentation; it’s about emotional intelligence. Understanding why guests feel connected to an establishment is key to creating loyalty that lasts long after checkout....

Enhance your understanding of guest satisfaction by learning how emotional intelligence influences customer loyalty.

A Shift in Definition: Government Sets the Pace On 27 August officials from all major departments in the Gauteng Provinc...
20/10/2025

A Shift in Definition: Government Sets the Pace On 27 August officials from all major departments in the Gauteng Province signed delivery agreements with Premier Panyaza Lesufi. The documents set legally binding objectives to be met by the end of the 2028/29 financial year.Lesufi described the agreements as a social contract: “By making these agreements public, we are ensuring that the provincial government is accountable to the people and making sure the residents know what they can expect from each MEC and their department.”...

Find out how the government sets the pace for growth in Gauteng, ensuring accountability and long-term planning for residents.

The Rise of Eco-Luxury in Travel As travellers become increasingly conscious of their environmental footprint, a powerfu...
20/10/2025

The Rise of Eco-Luxury in Travel As travellers become increasingly conscious of their environmental footprint, a powerful trend is emerging: eco-luxury. Today’s high-end guests want more than opulent décor and fine dining and they expect sustainability to be woven into every element of their stay. From energy use to waste management to local sourcing, green hospitality is evolving into a hallmark of quality....

Explore the rise of eco-luxury in travel. Discover how sustainability enhances luxury stays with local sourcing and conservation.

Cruises make a comeback After several years of downturn caused by COVID-19 lockdowns and health concerns, the cruise ind...
17/10/2025

Cruises make a comeback After several years of downturn caused by COVID-19 lockdowns and health concerns, the cruise industry is experiencing strong signs of recovery in 2025. Major cruise lines are reporting higher bookings, more diverse itineraries, and renewed interest from travellers seeking both relaxation and experiential travel. According to Cruise Lines International Association (CLIA), global cruise capacity utilisation is approaching pre-pandemic levels in many markets....

The return to cruises is here! Discover how the cruise industry has evolved to enhance your onboard experience in 2025.

The Rise of ‘Bleisure’: How Blended Travel is Reshaping the Hospitality Industry A New Era of Travel In the ever-evolvin...
15/10/2025

The Rise of ‘Bleisure’: How Blended Travel is Reshaping the Hospitality Industry A New Era of Travel In the ever-evolving world of hospitality, one trend is making waves across hotels, resorts, and serviced apartments worldwide — bleisure travel. A blend of business and leisure, this emerging segment is redefining how people travel for work and how the industry must adapt to meet their evolving needs....

Discover how blended travel is transforming hospitality with co-working spaces and leisure amenities for today's travellers.

Discover leadership lessons from Conrad Hilton’s Be My Guest. Explore how his vision and decisions shaped the global hot...
13/10/2025

Discover leadership lessons from Conrad Hilton’s Be My Guest. Explore how his vision and decisions shaped the global hotel industry. Conrad Hilton, the founder of Hilton Hotels, is often called the “Father of Modern Hospitality.” His autobiography, Be My Guest, remains a timeless guide to leadership, perseverance, and business vision in the hotel industry. For anyone in hospitality today—whether in South Africa or abroad—Hilton’s insights continue to resonate....

Discover how Conrad Hilton shaped the hospitality industry with his vision, perseverance, and unwavering commitment to excellence.

Chocolate is one of the world’s most loved indulgences, but for anyone in the hospitality industry—from restaurant owner...
10/10/2025

Chocolate is one of the world’s most loved indulgences, but for anyone in the hospitality industry—from restaurant owners and pastry chefs to boutique hoteliers—the rising price of quality chocolate has become impossible to ignore. In 2024 and 2025, global cocoa prices have reached record highs, and this trend is reshaping both the chocolate market and the economies of countries where cocoa is grown....

Chocolate is one of the world’s most loved indulgences, but for anyone in the hospitality industry the rising price of quality chocolate has become impossible to ignore.

The Evolution of Kitchen Leadership The image of the old-school chef is iconic: authoritative, demanding, and sometimes ...
08/10/2025

The Evolution of Kitchen Leadership The image of the old-school chef is iconic: authoritative, demanding, and sometimes intimidating. For decades, kitchens around the world ran on a strict hierarchy, where respect was earned through discipline and survival of the toughest. But in today’s hospitality industry, this model is shifting. Modern chef leadership is about more than commanding a brigade—it’s about inspiring, nurturing, and developing people while still maintaining the high standards that define the culinary arts....

Explore what makes a great chef leader in today’s hospitality industry. Compare old-school kitchen leadership with modern approaches

Chef Karen Blanché Joins The Swiss Hotel School as Head of Culinary Arts Johannesburg, South Africa —7th October 2025 Th...
07/10/2025

Chef Karen Blanché Joins The Swiss Hotel School as Head of Culinary Arts Johannesburg, South Africa —7th October 2025 The Swiss Hotel School South Africa proudly announces the appointment of Chef Karen Blanché as its new Head of Culinary Arts. Chef Blanché brings a wealth of experience from both professional kitchens and culinary education and further strengthens an already exceptional faculty at the School....

The Swiss Hotel School welcomes Chef Karen Blanché as the Head of Culinary Arts, bringing expertise and innovation to the faculty.

Global Hospitality news We analyse Global hospitality news from different news sources 1. AI-powered hotel management sy...
03/10/2025

Global Hospitality news We analyse Global hospitality news from different news sources 1. AI-powered hotel management system launched by Treebo Treebo Hospitality Ventures (THV) has launched Hotel Superhero, an AI-powered hotel management SaaS aimed at independent hotels. The system, which supports voice and chat interfaces, is priced at Rs 49 per room per month. It comes with a three-month free trial....

Stay updated with Global Hospitality News covering the latest AI advancements in hotel management and trends in the industry.

Dynamic Pricing for Restaurants 101: The Future of Smarter Menu Management In today’s competitive restaurant industry, m...
03/10/2025

Dynamic Pricing for Restaurants 101: The Future of Smarter Menu Management In today’s competitive restaurant industry, margins are tighter than ever, and operators are constantly looking for innovative ways to boost profitability while still keeping guests happy. One of the most topical strategies entering the foodservice world is dynamic pricing—a model long embraced by airlines, hotels, and ride-hailing apps, and now making its way into restaurants....

Dynamic Pricing for Restaurants 101: The Future of Smarter Menu Management. What is Dynamic Pricing?

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