12/09/2025
What to do when your DStv is not working
We understand that losing your DStv signal can be frustrating. So, you may ask – “What causes your decoder to lose signal?” There is no single answer to this question. Heavy storms normally cause signal loss by moving the satellite dish out of alignment. In order to rule out alignment issues, you have to turn your satellite dish left and right. If your dish is moving freely then it might be a sign that your satellite dish needs an alignment.
Bad weather elements such as lightning can also destroy LNBs. The LNB is the eye on the dish. A broken LNB allows water to seep inside. If you ignore the issue, the water inside the LNB can short-circuit the decoder. In this case, you need to replace your LNB.
If you find out that your DStv does not have signal then try these checks first before calling us:
