Mutinta Milambo

11/08/2023

I can't keep calm💃💃

A big thank you to the Women Entrepreneurs Finance Initiative Zambia for this.

Your dedication to continue unleashing the potential of women entrepreneurs by providing tailored financial solutions, resources, and mentorship opportunities is beyond admirable.

As founder and Managing Partner of CreativeDrops Consulting , I must say I am not the same person.

-FI

22/05/2023

Monday Blues🤔🤔🤔...

Awe! Sales and Customer Service has no room for Monday Blues.. ise we get up, dress up ,smell good and wear our smiles. Because everyday is a great day to close that sale and your clients deserve only the best from you even on a Monday!😊😊

Happy Monday my people

21/04/2023

Thank you so much David Kashiki. This means the world to me😊. Everything I know about Business Communication I learnt from this guy... 😇

MEET MY EX-BOSS: We always argued on ideas to see the light of the day in the company we worked for, years back.

Mutinta Milambo and I were a pair with different strengths and weaknesses. I remember how we led a team of creatives during the COVID-19 outbreak. We worked for a school establishment, and it meant money was not going to be coming in. I recall the CEO coming to our department, and asking us to find ways we were going to keep resources coming in after government announced the indefinite closure of schools.

We locked ourselves in, and started dissecting ways and means to have the company survive beyond the pandemic. Zoom, was just coming in, and had not become as popular. I recall us tasking the IT experts in the department, to find ways of using the platform, effectively. Soon after, the program was rolled out, with tutors undergoing training.

Madam Tints, as I fondly called her, was the Research and Business Development Department Manager, and I deputised her on marketing and communication.

While she worked at the institution, Mutinta birthed great ideas which were later pursued and I must say, are very lucrative and the organisation is making a lot of money from the same.

In case you're waiting for an R.I.P, you won't get it because I am not the kind to praise and celebrate people when they're dead.

I am celebrating Mutinta today because of the kind of leader she was while we worked together, which I believe she still is wherever she is. I know her passion, I know her energy and creativity. The greatest part about arguing on ideas is that, it doesn't get personal but refines the ideas to stand a test of time.

She's a business development consultant of many years, and her customer care is unmatched.

Keep doing great things, Tints. Here are your flowers 💐.

29/03/2023

What is on my mind today?

BRAND IMAGE...

When we get up every morning, we prepare ourselves for our daily hustle routine, during that preparation process we see to it that we are well adorned in order to look presentable. This in it self, is us taking care of our personal image.

The same way we take care of our personal image in order for people to trust us to deliver, be it at work, or to our clients , our business also needs a WELL ADORNED BRAND IMAGE.

When a brand is known for delivering what they promise, customers will begin to trust the brand. This can increase customer retention and how often they return. Package your brand well and be sure to constantly make improvements to serve your clients better.

Remember it is always better to UNDER PROMISE and OVER DELIVER and not the other way.

14/03/2023

Ndipo lelo ni Monday on Tuesday kaleza...!!

It is as if every client that had a complaint was waiting for today 😅
But hey, they are the reason we have bread and soup on our tables.

We will continue to smile.
wishing you all a great week.

11/02/2023

Saturdays are also for Business☺️

We spent the afternoon on a New Client Consultation Session.

We are more than excited to begin a series of Business Development activities with our new client in transport and logistics who carries with them slightly over a decade of experience

This client understands that no matter how long you have been in business, an external eye to give the much needed “outsider's perspective”, could be the fresh input that your company requires at a given point.

You are not too small or too big for Business Development Consultancy.

Thank you Videol for consulting with us. We look forward to great interactions.

07/02/2023

For us in sales and customer service, Valentines day is not just for our significant others, ise we extend it to our business customers..

I hope we already have a plan in place on how we are going to appreciate our clients this 14th

Mwamvela😅

06/02/2023

New Week
New Vibes
New Goals!
Have a great week!

04/02/2023

Thank you Create&Trend for this lovely logo. We are so in love with it.☺️❤️.

Remember branding is everything in business growth, your logo alone should be able to speak to the public.

Ladies & Gentleman, we present to you CreativeDrops Consulting, Your Business Growth Partner. ❤️

03/02/2023

The joy I get when I am approached to create and help implement a customer service strategy☺️☺️, for me that simply means they understand that customer service is the backbone of every business.

We are geared and ready to take on our new client seeking a customer service strategy for their restaurant set to open in a few months. She understands that NOT preparing is preparing to fail.

We are grateful to her for choosing us to be part of her business journey.

Get in touch with us for all your business development needs. We will surely attend to your business with the love it deserves.

02/02/2023

A must read book nobantu 👌👌.. sale na cheaper! You won't get it any cheaper than this .

K35 from K70 🌟 🤩
DID YOU KNOW:
That, part of A CALL THAT SAVED MY LIFE, book was birthed and authored during a drive to Livingstone with Dr. Rozious Siatwambo? Yes!

The aspects about him in the book were shared during an interview I conducted as I drove with him, from Lusaka to Livingstone, and back, that's about 968km in total.

The conversation was detailed. He shared with me that, to be where he is, he tried out a lot of things: salaula business, he once owned a studio called Big Brats Studios, he did cross border trade-Zambia and
Zimbabwe, he sold phone accessories and settled for the schools and hospitality industry. He encourages those fighting to become, to try out all things at their disposal, until they find what suits their passion.

A Call That Saved My Life. Great voices in one book.
Call 📞 WhatsApp 0954-587-364 to order copies.

01/02/2023

February 1!
As business owner, Sales & Customer Service Personal, you should be thinking about how to interpret the theme of this month to your clients.

Tiyeni ti mveleko, why should anyone do business with you during this month of love??

Happy February 💝

31/01/2023

Customer Service Tip

Did you know that your most unhappy client is your greatest source of learning? Instead of being frustrated with them, why not pick a lesson or two and make it better for your next one 🙂

Good morning -

30/01/2023

Mondays are for Fresh Starts 😊
Tiyeni ti pushin'ge ma files.
Wishing you all a great week ahead

26/01/2023

From my personal experience in Business Development, Great Customer Service is what will differentiate your business from the next, it is the most effective form of marketing. INVEST IN IT!

Good morning ☺️

24/01/2023

I am one of the many lives you impacted COL Galamukani . Through Dr Rozious Siatwambo and Hon. Nachombe Kabunda , I had the privilege of getting to know you, sitting in your lessons and learning a million things. Thank you for all the lessons sir.

May you rest in eternal peace🕊️.

Till meet again, farewell.

18/01/2023

Good morning!! It has been while, I am sorry for my disappearing act. I was still trying to shake myself up for the new year😀. I hope we are all have a great beginning to the new year so far.

Share with us, what customer service strategies are you adopting for your business this year?🙂

18/01/2023

💯 can not be said any better... 😊 Thank you madam Mizinga Melu .

As you rise…..Don’t easily feel frustrated by the slow progress! Good things take time to materialize! Keep on Braving the Odds!

Good morning and Be Blessed!