29/09/2021
Connect with clients or customers
These days, everyone seeks purpose in some form or another. People want fulfillment in their lives and your clients or customers are no different.
When you provide people with a sense of meaning, there’s no limit to what you can accomplish. If you can understand, articulate and activate purpose, you will not only connect with your clients, but they’ll also connect others to you.
When you communicate your purpose before speaking about your services, you distinguish yourself from your competitors and appeal to people. The details of what you do will not resonate with people the way that the meaning behind it will.
How to truly connect with customers & clients:
• Align with their purpose
Choose clients that share your values. The most authentic businesses have similar ideals as their consumer base. When you align with your clients, they will become your brand ambassadors.
True alignment leads to true loyalty.
• Purpose means transparency
Clarity and fulfillment go together. With a mutual understanding of your shared purpose, you can be fully transparent and openly communicate with your clients. Additionally, clients will likely be more forgiving when you’re honest and in alignment with them.
• Build meaningful relationships
Commitment keeps clients content. Form the strong bonds necessary to retain them and achieve your mutual goals. Beyond purpose, show your devotion by spending time with clients and getting to know them.
Purpose leads to profit. Understanding and aligning both your and your client’s goals will allow you to easily view and openly address underlying issues, as well as form meaningful relationships.