Field Service Digital

15/01/2020

Here's how to determine the best reward/discipline system to get the most out of the people you manage (not to mention their respect)

When it comes to discipline, it’s a manager’s duty to be consistent. Allowing one breach of conduct can taint your authority and reputation, opening you up to a lack of respect that can lead to more problematic behavior. But as any parent can tell you, each individual responds differently to pen...

13/01/2020

This year, make it a resolution to transform the way you hire and aim to be more inclusive—it’ll only make your business stronger.

By not drawing more women into your hiring process, you eliminate more than half the labor pool. And since women hold more college degrees than men, turning away female candidates is not a very effective recruitment strategy. Once you understand that hiring more female technicians is essential for b...

10/01/2020

Can you repeat that?! https://bit.ly/39UvQr8

09/01/2020

At GE Digital, Proactive Maintenance Is Transforming Service - https://mailchi.mp/original9/field-service-digital-january-09-newsletter-1563069

06/01/2020

Heads up for another comic brake! https://bit.ly/2ZSuwR2

02/01/2020

Pre-employment testing can save you time and money in the long run, as long as you do it right. https://bit.ly/35dLR89

30/12/2019

ICYMI: How to stop techs from talking smack. Plus other top stories on FSD!

Keep reading for December’s top stories, covering everything from how smartphone competition has helped the field service industry to expert predictions for 2020.

27/12/2019

7 Field Service Trends to Expect in 2020 - https://mailchi.mp/original9/field-service-digital-december-12-newsletter-1563065

26/12/2019

Beyond the Beauty: A Technician’s Take on Bringing Fireworks to Life

Across the United States, brilliant fireworks displays will ring in the New Year in just a few days, but few people know what it takes to bring those incredible displays to life. Among those select individuals is Shelby Smotherman, a fireworks technician in Tampa, Florida, who has worked at some of....

23/12/2019

It’s impossible to stop all negative talk, but there are a few preventive measures managers can take that will protect their company’s name.

It’s impossible to stop all negative talk from your field service technicians, but there are a few preventive measures managers can take that will protect their company’s reputation.

20/12/2019

Happy Holidays from FSD! https://bit.ly/35J2qtA

19/12/2019

Ringing in 2020: The 7 Field Service Trends to Expect https://bit.ly/2r8EoZU #2020