HelloLeaders

19/12/2025

Australia’s new, rights-based Aged Care Act takes effect on 1 November 2025, marking one of the most significant shifts the sector has seen in decades. With change comes uncertainty and opportunity for the industry.

Cameron McPherson, Chief Executive Officer of Medical & Aged Care Group (MACG), reflects on the challenges and opportunities facing both providers and residents.

https://helloleaders.com.au/article/preparing-for-reform-why-resident-centred-thinking-matters

Australia’s new, rights-based Aged Care Act takes effect on 1 November 2025, marking one of the most significant shifts the sector has seen in decades. With change comes uncertainty and opportunity for the industry. Cameron McPherson, Chief Executive Officer of Medical & Aged Care Group (MACG), re...

18/12/2025

Live entertainment is where it's at. Seniors, performers and some providers remain committed to its importance.

The science is clear, in-person, human quality time yields incredible results for well-being.

Ventriloquist Natalie May Ventriloquist continues to champion live entertainment for seniors, seeing the joy it brings from every show - https://helloleaders.com.au/article/live-entertainment-remains-a-hit-with-residents-providers-budgeting-for-in-person-entertainers-enjoy-strategic-benefits-in-quality-care-satisfaction-and-reputation

Live entertainment continues to prove to be a hit in RAC with seniors, staff and loved-ones alike. Providers who continue to allocate funds towards the opportunity are enjoying heightened reputation in supporting holistic care.

18/12/2025

A group of Northern Beaches aged care residents is proving that kindness has no age limit, cooking home style meals each month for people experiencing homelessness.

18/12/2025

Aged care leadership does not happen from the boardroom.

Medical & Aged Care Group CEO Cameron McPherson is blunt about what builds trust, culture and better care: getting out of the ivory tower and onto the floor with the people doing the work.

From personal experience to practical decisions, his approach challenges how many leaders show up in this sector.

https://helloleaders.com.au/article/authenticity-in-leadership-why-aged-care-ceos-must-get-out-of-the-ivory-tower-and-onto-the-floor

Why authentic, floor-level leadership matters more than ever in aged care. Medical & Aged Care Group CEO Cameron McPherson explains why spending time with personal carers, listening to frontline insights and leading without pretence leads to better culture, stronger care and smarter decisions.

17/12/2025

Dr Suraj Samtani's journey in brain health started from a powerfully personal story.

From experiencing cognitive decline with his great-grandfather, Samtani has poured himself into research that tackles the cruelty and complexity of dementia.

In his work, Samtani leads with kindness, gentleness and brilliance to bring substantiated hope to the millions around the world navigating this disease.

Hoping to educate and uplift, Samtani shows the personal and professional can collaborate for hope that reaches those that need and deserve it most - https://helloleaders.com.au/article/meeting-the-cruelty-of-cognitive-decline-with-gentleness-kindness-and-brilliance-dr-samtani-understandings-the-power-of-social-connection-to-nourish-and-strengthen-our-brains

Dr Samtani, researcher and clinical psychologist shares the deeply personal and professionally brilliant behind the latest in brain health. An open and moving account of a professional inspired to deeply impact in an area of complexity and struggle, in working to provide substantiated hope.

16/12/2025

A Christmas charity song is hitting all the right notes for all the right reasons.

An unlikely collaboration between business duo Spud Bros and Our Dementia Choir has resulted in a song that's hoping to make a difference.

Sung by members with dementia, advocates around the world are praising putting the ability of anyone with a cognitive diagnosis front and center.

For others, the song, its video are a moment of greatly needed joy and possibility in dementia care - https://helloleaders.com.au/article/christmas-charity-song-springs-from-spontaneous-moment-of-connection-a-song-sung-by-a-dementia-choir-is-hitting-a-chord-around-the-world

A Christmas charity song has sprung from a collaboration between two unlikely teams. Both with personal connections to family with dementia, SpudBros, a successful business duo and Our Dementia choir embarked on a project that is touching thousands.

16/12/2025

Documentary uncompromisingly looks at the policy past of aged care and where its headed.

As the ACCC updates mergers and acquisitions law, the debate surrounding the guiding business and ethical guardrails of aged care is set to heat up.

Advocates and experts remind that in guiding aged care, government and business must listen to those at its heart, the seniors receiving care - https://helloleaders.com.au/article/accelerating-acquisitions-and-fearful-futures-documentary-looks-back-to-question-where-aged-care-is-headed

The health of aged care’s future depends on the humility to see and learn from the experiences of the seniors at its heart. In examining real experiences, a new documentary tackles the confronting past of aged care to come alongside advocates and experts to wonder where it’s going and what must ...

15/12/2025

Between a rock and a hard place, reports emerge of doctors advising seniors to head to hospital to speed up referrals.

In the face of already strained hospitals and RAC at capacity, the urgency of immediate reform has reached a fever-pitch for many experts and advocates.

Streamlining assessments, package approval and funding for in-home services remain key reform needs - https://helloleaders.com.au/article/a-tangled-web-tangles-further-some-doctors-advise-seniors-to-head-to-already-strained-hospitals-to-speed-up-referral

As hospitals and RAC reach new levels of strain, seniors continue to be within a rock and a hard place to seek aged care assessments and access to care. New reports of doctors advising seniors to admit themselves to hospital to speed up referral complicates an already fraught situation.

15/12/2025

Experts continue to find that humans need other humans when the inexplicable happens.

Through education, experts are able to share insights into the complexity of trauma, and opportunities to support in the routine.

From aged care, to personal settings, navigating the complexity and seriousness of trauma continues to need the personal and wider community to lean in - https://helloleaders.com.au/article/coming-alongside-each-other-during-the-unthinkable-trauma-experts-provide-insight-into-the-complex-and-unique-reactions-of-inexplicable-events

In the face of the inexplicable, medical experts highlight the importance of sustained relationships, in personal and wider communities, in navigating trauma.

11/12/2025

Incomplete and miscalculated data continue to impact the opportunity for strategic and clear policy for government and internal provider operations.

Advocates and sector experts continue to call for reform that is spurred by those who know best, the people who sincerely pour themselves into this sector.

Government must improve data insight for policy, and provider leadership can leverage front-line staff stories to meet the current and future needs of the sector - https://helloleaders.com.au/article/in-the-bungled-and-unknown-aged-care-has-options-aged-care-issues-deserve-government-improvement-listening-to-the-people-who-pour-themselves-into-this-sector

Recent senate estimates meeting uncovers incomplete information surrounding aged care issues, compounding miscalculated forecasts on aged care workers need. Much improvement is needed in order to steer policy and reform. Advocates and experts continue to highlight high-performing aged care staff as....

10/12/2025

BaptistCare's CEO, Charles Moore, shares family's struggle and hope in navigating aged care.

At the intersection of personal and professional, Moore invites trust in transparency, and hope from informed experience.

No senior and their family should be alone in navigating an evolving and complex journey.

Leaders have an opportunity to step into this space - https://helloleaders.com.au/article/professional-excellence-and-personal-transparency-baptistcares-ceo-charles-moore-shares-familys-struggle-and-hope-in-navigating-aged-care

Charles Moore, BaptistCare’s CEO shares an interconnecting perspective on navigating aged care. Alongside his parents, he’s walking with them in their confusion and uncertainty. As a professional he’s working to bring the best. In how these worlds connect lies key learnings for leadership acro...

10/12/2025

Setting out to create a humanoid companion with real empathy is one thing. Watching that empathy ripple through a home, sparking joy and building connection, is another.

With Andromeda’s newest humanoid companion, Genesis Abi, that ripple has become a tide.

A thoughtful look at what emotionally intelligent tech could mean for aged care and ABI support.

https://helloleaders.com.au/article/genesis-abi-the-next-leap-in-emotionally-intelligent-companionship

Setting out to create a humanoid companion with real empathy is one thing – to watch that empathy actually flow throughout a home, sparking joy and creating connections, is another. And with Andromeda’s newest humanoid companion, Genesis Abi, that flow has become a tide.