Tiling Connect

15/07/2026

🚧 New Episode OUT NOW: #69 Selling Trust. Not Tiles.

In this episode of Tiling Connect, we're joined by a seasoned Business Development Manager with more than a decade of experience building relationships, solving problems, and helping customers succeed across the commercial, residential, and builder markets.

This isn't a conversation about simply selling tiles. It's about building trust, understanding people, and becoming the person customers call before they make their next decision.

From early-morning builder visits and architect presentations to working alongside his team, designers, and tilers, Scott shares what life on the road is really like and why resilience, consistency, and genuine relationships are the foundations of long-term success.

In this episode, we discuss:
✅ Why the best BDMs sell confidence, not just products.
✅ Building lasting relationships with builders, retailers, architects, designers, and tilers.
✅ The importance of product knowledge and becoming a trusted industry expert.
✅ How to handle rejection, setbacks, and challenging market conditions.
✅ What separates high-performing sales professionals from everyone else.
✅ Managing your time while covering large territories and diverse customer bases.
✅ Why listening is often your most valuable sales skill.
✅ The mindset required to stay motivated year after year.
✅ Common mistakes new BDMs make and how to avoid them.
✅ Advice for anyone looking to build a long and rewarding career in the tile industry.

Whether you're an experienced sales representative, a new BDM, a retailer, supplier, or simply passionate about the tile industry, this episode offers valuable lessons on leadership, resilience, relationship-building, and creating value beyond the products you sell.

Listen now and discover what it really takes to become a trusted advisor in one of Australia's most competitive industries.

🎧 Listen or Watch Now: https://linktr.ee/tilingconnect

If you want to connect with Scott at National Tiles, here are the links:
Website: https://www.nationaltiles.com.au/
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/scott-griffiths-b1186527/












Sponsor: RLA Polymers
Host: Mark M
Guest: Scott G National Tiles

02/07/2026

New Episode Dropping Soon: Selling Trust Not Tiles
Featuring Scott Griffiths National Tiles

Sponsor: RLA Polymers
Host: Mark M

Subscribe: www.tilingconnect.com.au

30/06/2026

Built for Tough Times is a newsletter.

We are committed to helping businesses confidently navigate challenging economic conditions with practical strategies and resilience.

Created for business owners, leaders, sole traders, retailers, wholesalers, and professionals across the construction and trade industries, this publication delivers actionable insights to help you adapt, grow, and succeed when times get tough.

Each edition features expert advice on leadership, sales, marketing, customer engagement, staff development, cash flow management, business growth, and operational excellence.

Whether you’re looking to increase sales, improve team performance, strengthen your brand, or identify new opportunities, Built for Tough Times provides the tools and ideas to help you move forward.

The strongest businesses aren’t built during easy times; they’re built during the tough ones.

Follow on LinkedIn | Link in Bio 🔗

24/06/2026

🚨 New Episode Coming Soon

Featuring: Scott Griffiths National Tiles
Host: Mark Moskwa
When: TBA
Time: TBA
Sponsor: RLA Polymers

Subscribe: www.tilingconnect.com.au [link in bio]

23/06/2026

I became a Dad at 20. It changed everything.

At 20 years old, I became a father.

Suddenly, life wasn't just about me anymore.

It became about responsibility.
It became about providing.
It became about showing up every single day, whether I felt ready or not.

The truth is, I wasn't experienced enough to handle everything that came with being a young father. I made a lot of mistakes. I doubted myself countless times. I often faced challenges that felt bigger than my years.

There were long days spent earning a living, sleepless nights spent worrying about the future, and constant pressure to balance fatherhood, relationships, and finances. I failed more times than I can count, yet I never gave up.

What made the difference was the people around me.

My parents stepped in when I needed guidance and support. They were my rock and the most amazing grandparents anyone could have asked for.

My friends supported me when life became overwhelming, and together, they helped me navigate some of the toughest periods of my life.

Looking back now, I realise those struggles were building something far greater than I could see at the time.

They were building resilience.
They were building discipline.
They were building character.
Most importantly, they were building leadership.

Because leadership isn't learned when everything is going well, leadership is forged in uncertainty and when s**t goes wrong.

It's developed when people depend on you—a massive life lesson.

It's strengthened when you have no choice but to keep moving forward.

The young man who became a dad at 20 is very different from the person I am today.

The lessons I learned through fatherhood, responsibility, sacrifice, and perseverance have shaped me into the leader, father, son, brother, and mentor I strive to be every day. I'm not perfect, but I give it my full effort every day.

If there's one thing I've learned, it's this: the challenges that seem impossible today often become the foundations of your greatest strengths tomorrow.

To every young parent out there trying to figure it all out, keep going.

You may not realise it now, but you're building a version of yourself that will be capable of far more than you ever imagined.

18/06/2026

Why employees quit Managers, not Companies

Over the years, I’ve seen that the leaders who struggle the most often share some common characteristics:

1. Arrogance: Believing they have all the answers
2. Dishonesty: Losing trust through misleading words or actions

3. Self-interest: Putting personal gain ahead of the team
4. Inconsistency: Creating confusion through unpredictable decisions

5. Micromanagement: Controlling people instead of empowering them
6. Closed-mindedness: Rejecting feedback and new perspectives

7. Lack of empathy: Failing to understand the people they lead
8. Blame-shifting: Avoiding accountability when things go wrong

9. Hypocrisy: Expecting standards from others that they don’t live by themselves
10. Poor integrity: Compromising values for convenience or short-term wins

The best leaders don’t strive for perfection. They strive for self-awareness.

Because leadership isn’t about being in charge, it’s about being worthy of the trust others place in you.

Which of these do you believe causes the most damage to a team or business?

02/06/2026

We all get the same 24 hours in a day. ☀️ 🌚

The difference isn’t how much time we have, it’s how we choose to use it.

Every minute spent learning, growing, building relationships, improving your health, or chasing your goals is an investment in your future.

Time is the one thing you can never get back. Spend it wisely.
Spend it positively.
Spend it on things that move your life forward.

Make today count.

Because 24 hours from now, you’ll either be one step closer to your goals or one day further away.

02/06/2026

Take me back to the days when it all started.

I founded and launched  in 2022 because I felt compelled to give back to an industry where I’ve spent most of my career. Being involved in the building and construction space has been a magnificent journey. 
 
The idea was simple yet impactful. Connect people with industry experts. Share the knowledge of those dedicated to the tiling trade and build something that inspires younger generations to pick up a trowel. Strengthen the business of tiling. 
 
This labour of love has been an enormous passion project, and I’ve invested countless hours, days, and weeks in creating it.

The experience has been life-changing.

The people you meet and the stories you get to share are amazing. Knowing that, one episode at a time, together we are making a difference in an industry that still imports more than 33 million m2 of tiles into Australia each year.

I am working hard behind the scenes to build an even stronger platform. If you’re not subscribed or following, please join us now.

Click here for your favourite channel: https://linktr.ee/tilingconnect

01/06/2026

Reinventing Yourself: Three Things You Must Master to Become Unstoppable

There comes a point in life when you realise that who you are today isn't necessarily who you need to be tomorrow.

The uncomfortable truth is that growth demands change. I've experienced this firsthand.

Every meaningful step forward required one thing: the willingness to reinvent myself.

If you're serious about building an unstoppable version of yourself, there are three areas you must tackle first.

> Take Ownership of Your Story
The moment you stop blaming circumstances is the moment your life changes.
Too many people spend years focusing on what happened to them instead of what they can do next.
Your past may explain where you are, but it doesn't determine where you're going.

Throughout my career, I've encountered setbacks, disappointments, failed ideas, difficult conversations, and moments of uncertainty. Every entrepreneur has. Every leader has.

The difference between those who grow and those who remain stuck is simple:
One group waits for better circumstances. The other creates them.

Once you fully accept responsibility for your decisions, habits, and future, you gain complete control over your life.

Stop looking for excuses.
Start looking for opportunities.

> Build Relentless Discipline
There are days when you feel inspired and ready to conquer the world. Then there are days when you'd rather stay comfortable and avoid the hard work.
Success doesn't care how you feel, and those who achieve extraordinary things are often the most consistent.

Over the years, I've learned that discipline creates freedom: to learn, show up, make calls, improve your health, have tough conversations, and keep moving despite results.

> Upgrade Your Environment
You can't build an extraordinary life in an environment that rewards mediocrity.
Your environment influences your thinking more than you realise.

The people you spend time with, the content you consume, the conversations you have, the standards you hold, and the goals you set all matter.

Growth often requires stepping away from familiarity. This may mean seeking better mentors, stronger communities, or leaving behind relationships, habits, or environments that no longer serve your future.

> The Unstoppable You
Reinvention is a lifelong commitment. Every year, season, and challenge offers a chance to evolve.

People creating extraordinary lives aren't necessarily smarter; they're willing to keep growing while others stay comfortable.

30/05/2026