Five Faces

19/12/2024

Happy Holidays from the Five Faces team 🎄 🌟

We’re hanging up our stockings and stepping away from our desks to celebrate the holidays!

From 23rd of December 2024 to 3rd of January 2025, our team will be taking a festive break to recharge, and will return refreshed and ready for the new year on Monday 6th of January 2025.

For technical support over the holidays, please contact 1300 550 267 or [email protected] during business hours (excluding public holidays).

Wishing everyone a joyful holiday season and Happy New Year! See you in 2025 👋

29/10/2024

We're delighted to welcome AccessEAP as a client! AccessEAP is a leading Australian provider of Employee Assistance Programs and has deployed a corporate appointment booking solution based on our DX5 Framework technology. It allows employees (and family members) of AccessEAP's clients to:

🗓️ Register and book a phone or video appointment with their choice of counsellor
📝 Receive appointment reminders
❌🔄 Cancel and reschedule appointments
💬 Interact with AccessEAP’s Live Chatbot which is integrated with the solution

Other integrations include Zoom and a scheduling/client management system, to ensure that both employees and clients have information in a single place.

02/05/2024

🎉 We are excited to announce a major upgrade to our core Digital Experience technology – the DX5 Framework. This is the tech that powers all our solutions.

We’re talking:
💡 New user interfaces for the consumer and employee experience
💡 Full client configurability of solutions
💡 Interoperability of solutions to enable a platform approach to consumer experience

Learn more: https://fivefaces.com.au/five-faces-elevates-digital-experiences-with-dx5-framework-upgrade/

28/03/2024

Happy Easter from Five Faces 🐰🐣

Our office will be closed from Friday 29th March to Monday 1st April. We'll be back ready to assist you on Tuesday 2nd of April!

Wishing everyone a joyful Easter weekend!

08/03/2024

What better day to acknowledge our fearless leader Nicole Nixon, and the exceptional women at Five Faces and in our wider network? 💓

Nicole combines deep empathy, humanity, drive and determination in her leadership. A big thank you to Nicole and all the amazing women at Five Faces for contributing to our vibrant team!

Happy International Women’s Day 💐

28/02/2024

BTS from our team photoshoot in South Brisbane last week 📸

The sun was shining and the team was glowing 🤩 Stay tuned to see the final results!

23/01/2024

"It starts with how patients start scheduling their appointments. Instead of having to wait for a letter to come in the mail, ringing up, managing your appointment, going back and forth – you have one place on your phone to manage your appointment."

In Talking HealthTech’s podcast with host Nathan Moore FAIDH CHIA, our CEO, Nicole Nixon, puts simply the Digital Front Door as a simple yet transformative approach that revolves around choice, convenience and accessibility for patients 🏠📲

🔗 Missed the episode? Catch up here: https://www.talkinghealthtech.com/podcast/392-unlocking-the-digital-front-door-in-healthcare-nicole-nixon-five-faces

18/01/2024

We are excited to welcome back Rich Matyear as our Business Development Manager and Digital Signage specialist! 🎉

With over 25 years of experience in digital signage solutions, Richard has supported the implementation of digital solutions for iconic brands across a variety of industry sectors.

To get in touch with Richard, please contact +61 411 744 752 or [email protected].

Fun fact 🤗 Richard first joined the team back in 2011!

18/12/2023

Happy Holidays from the team at Five Faces 🎄

As the year comes to a close, we’d like to thank everyone for their continued support in 2023. We wish everyone a safe and Happy Holidays, and look forward to seeing everyone in 2024!

The team will be taking a short break during the festive season, from Monday 25th December 2023 to Tuesday 2nd January 2024.

For support, please call 1300 550 267 or email [email protected] between 9:00am – 5:00pm AEST Monday to Friday (excluding public holidays).

13/12/2023

📹 Our CEO, Nicole Nixon, recently interviewed Director of Digital Health & Innovation and CIO at Sydney Local Health District, Alexandra Wagstaff who spoke about the impact of Florence — the District's digital patient engagement platform, collaboratively developed with Five Faces.

Florence has been implemented in 98 clinics and counting in Sydney LHD, improving wait times and patient satisfaction, and empowering patients with a digital-first platform to easily manage appointments, communicate with clinics and receive information.

"In some of our Women's and Babies' clinics, we've actually seen a decrease in wait times from 30 minutes down to 7 minutes. So that's definitely increased our patient satisfaction," Alex Wagstaff said.

Florence is leading a new era of efficient and patient-centric healthcare 🏥

13/12/2023

We are excited to announce that we have officially deployed 🚀 our Digital Front Door solution to Alfred Health's Melbourne Sexual Health Centre (MSHC).

"Digital solutions can give patients choice and reduce time spent booking. Combined with multi-lingual support, it's an important element in reducing barriers to STI diagnosis and treatment." - Professor Christopher Fairley, MSHC Director

The multi-lingual solution aims to further enhance the efficiency of Victoria’s only full-time, free sexual health service by digitising patient triage, self-service appointment bookings, patient screening and other forms 📱

Digital consumer experience software provider Five Faces has deployed its Digital Front Door solution to Alfred Health’s Melbourne Sexual Health Centre (MSHC), digitising patient triage, self-service appointment bookings, patient screening and other forms.

20/11/2023

Abdul and Rachel are heading to ✈️ New Zealand for Digital Health Week NZ on 27-30 November, powered by Health Informatics New Zealand (HiNZ).

Visit Five Faces at the NTT Ltd. stands 30 & 31 to catch the Digital Front Door experience in action, featuring:
🔹 Patient queue management from Five Faces
🔹 Wayfinding and navigation by MazeMap
🔹 Inpatient engagement with Oneview Healthcare
🔹 and Message integration from Olinqua

For more information, visit:
https://lnkd.in/gFwuyBbg