28/07/2026
Australian retail giant Harvey Norman has been ordered to pay a $35 million penalty after being found to have misled customers over its 60-month interest-free payment advertising campaign.
The case, brought by the Australian Securities and Investments Commission (ASIC), involved advertisements that promoted no-deposit, interest-free purchases but failed to clearly disclose that customers were required to sign up for a credit card with additional establishment and ongoing monthly fees.
Customers who paid off purchases within the interest-free period could still face hundreds of dollars in fees under the finance arrangement.
Finance provider Latitude Finance Australia was also penalised, with a separate $20 million penalty. Both companies have been ordered to publish corrective advertising for 90 days.
Harvey Norman said it did not intend to mislead customers and apologised for the issue, promising to strengthen its compliance processes.
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