30/07/2024
For My birthday I decided to buy myself a new chair for my work/Gaming setup. I decided to go to Pain Free Aussies and pick up one of their new chairs. Looked good and had a great price at the time. Upon receiving the chair, it looked good, wasn't as comfy as I hoped but that's not their fault. It also had a 30day no questions asked moneyback policy.
Those that know me know that I went away for 2 whole weeks in May.
at exactly 63ish days after receiving my new chair, it broke.... The metal peeled back, and the seat would no longer sit uprights. Considering the fault of the chair was their quality I reached out to the company to ask for a replacement or refund.
When I rang them, I was originally told that they would fix my issues and refund me "as long as I gave a favorable review".... so, the question is how fake are all their reviews? is it people who have sent their product back only to leave a good review?
As you can see by their emails, they don't even value their own product enough to want to fix the issue. I'm hoping all my friends out there don't get caught in this trap!
Please be careful and don't go buy from these people