BENS Monitoring

17/08/2022

Make sure you drop by the BENS stand if you're heading to the Security Exhibition at ICC this week!

We'd love to show you our latest products - check them out here https://bensmonitoring.com/public/latest.php

ICC Sydney - Darling Harbour
Stand: M41

10/08/2022

Hope to see you next week at the Security Exhibition & Conference at ICC Sydney!

Drop by our stand to check out our latest products and services including AlarmCircle, catchClip Go, Security Check-in & Tagger.

It's on from the 17th to 19th of August, 0930-1730 each day.

07/08/2022

TAGGER... Now Shipping!
This personal duress device helps those in need with direct access to support from our BENS operators, as well as instant app and email notifications to inform loved ones or associates of a situation.

During a situation, the Tagger can be called by our operators, and the event and GPS location will be shared with our team, and the select group of app users.

Order via the BENS website today.

03/08/2022

We're just 2 weeks away from the Security Exhibition & Conference at ICC Sydney!

Drop by our stand to check out our latest products and services including AlarmCircle, catchClip Go, Security Check-in & Tagger.

It's on from the 17th to 19th of August, 0930-1730 each day.

27/07/2022

Have you considered the BENS Security Check-in?
These signs can be customised with your logo and placed on site for the responder to scan and record their attendance.

The check-in will be recorded in the site's activity history to give the monitoring centre and client a clear view of how the situation was handled.

Great for Security sensitive Clients or Critical Equipment sites. There is no extra charge for this service unless additional action is required.

21/07/2022

We are very excited to introduce CatchClip GO! This wireless covert camera detects movement and catches snapshots; sending them straight to the AlarmCircle app and BENS for monitoring.

Features
- Integrates with AlarmCircle app and web services
- Can be remotely Armed & Disarmed
- The covert camera is about the size of a hand
- Power options include battery, 12v DC & Solar

Enquire for the early adopters special while stocks last!

17/07/2022

We hope to see you at the Security Exhibition & Conference next month at ICC Sydney!

Drop by our stand to check out our latest products and services including AlarmCircle, catchClip Go, Security Check-in & Tagger.

It's on from the 17th to 19th of August, 0930-1730 each day.

13/07/2022

Have you moved your clients to AlarmCircle? The new and improved replacement for catchClip app and web services.

AlarmCircle integrates a fleet of security offerings into one easy-to-use app featuring:
- App notifications or email notifications for activity at a site
- Remote Arming & Disarming for Permaconn and BlueHub systems (with more to come)
- catchClip and Videofied integration for viewing clips live
- Personal and vehicle location device integration with google maps for Tagger and Pinpoint devices

Get them on it now!
Any of your clients that are already using the catchClip services can visit AlarmCircle's website or download the AlarmCircle app and sign in immediately with their same account. New users can click “Create an Account” from either the website or the app. Just direct them to www.AlarmCircle.com

11/07/2021

Wearable Lifeguard.. Help is near.

02/03/2021

Our perfect team....

What’s The Perfect Bureau Monitoring Service? by John Adams | News | February 26, 2021, 10:23am AEDT Share Tweet Pin Link Lee Chua (front) with members of the BENS team. Bureau monitoring is undertaken by an installer or integrator on behalf of end user clients via a preferred professional...

18/09/2019

Status: Resolved.
Issue: Unscheduled Optus NBN works

Original: We are currently having issues with incoming calls to BENS. Optus are escalating the fault, we are awaiting their advice.

Updates: Our diverts are now active so the controlroom main line 1300 130 515 and our technician lines are working as per usual.

Check back here for updates. We apologise for inconvenience caused.

04/07/2019

Dear Bureaus,

As mentioned in previous communications, our service provider has communicated that our EFM internet service to BENS has reached its End of Life (EOL) and can go offline any time from November 2018. The decommissioning has occured today 4th July 2019.

Any IP device programmed to communicating directly to our IP address 203.191.198.26 must be changed to avoid communication failure. Please see the Forms & Documents section on the BENS website for the latest URL and IP Addresses to use for your service. Services affected are any devices programmed to this IP instead of the provided URL for Protege IP & PostX and secondary lines for Paradox, Cardax and Pinpoint. Please get in touch if you require assistance.

The BENS Team

27/03/2019

We've recently awarded our amazing operator Paul as Employee of the year for 2018. His hard work and dedication to the BENS team and our customers over the years is much appreciated and this award is well deserved. Congratulations Paul!

04/12/2018

Dear all,
Here are the funeral details for our dearest Dallas Whittaker:
10:30am Tue 11 December, Forest Lawn
South Chapel Camden Valley Way, Leppington

02/12/2018

Lovely to see a tribute to Dallas in this month's Security Electronics and Networks magazine. Dallas will be sorely missed.

BENS Wholesale Monitoring general manager Dallas Whittaker passed away suddenly last week. Whittaker was an alarm monitoring industry stalwart who had worked with BENS for 20 years, more than half …

30/11/2018

To many inside and out, BENS is Dallas Whittaker. For many years Dallas moulded BENS in his likeness.

Dallas joined BENS as an Operator on 23 Feb 1998 when BENS was only 4 years old. He was a dependable Operator and quickly rose to be a Supervisor then Control Room Manager and in the last decade the General Manager.

He is a well known personality in the Security Industry; very much respected and very much liked. In-house, as the GM, he cultivated a family-like atmosphere as he was, by nature, a very caring person.

This is a great loss for BENS but his memory lives on. Most of the procedures we have; our rules and regulations were developed by Dallas.

Dallas is survived by his 2 lovely boys (now men), Jacob and Brendon. We offer our deepest condolences to his boys and their mother Jacqui and his immediate family.

I have lost a good loyal friend and confidant. Dallas, may you rest in peace.

Lee
Nov 2018