The Operations Genius

The Operations Genius We help you focus more on your genius. A business partner of choice for startup and scaling business owners.

Our professional, experienced, and reliable Operations Genius Virtual Assistants Team will help you manage your digital marketing, social media, content, and design, IT support, and general administration needs. We use our geniuses to expertly provide needed support services so that business owners can focus more on their own GENIUS in improving their lives and business!

Quietly Powerful NetworkingYou don’t need to be the loudest voice to be the strongest link in your network.At The Operat...
03/07/2025

Quietly Powerful Networking

You don’t need to be the loudest voice to be the strongest link in your network.

At The Operations Genius, we see connection as a quiet superpower. Whether it’s connecting clients with experts, or linking solopreneurs to fractional teams—they all start with one thing: intentional connection.

Here’s what we encourage:
✔ Give before asking.
✔ Show up consistently.
✔ Be the person who remembers and uplifts.

Let’s replace transactional with transformational.

Because your network isn’t a list. It’s a living system.
📩 Want to chat about where you’re at in your journey? Let’s connect: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

Build with Purpose, Not PressureAt The Operations Genius, we believe strong networks don’t grow from pressure—they grow ...
01/07/2025

Build with Purpose, Not Pressure

At The Operations Genius, we believe strong networks don’t grow from pressure—they grow from purpose.

In today’s world, networking can feel like a numbers game. But here’s our truth: It’s not about who you know. It’s about who you build with.

Just like a strong business needs a solid foundation, so does a lasting relationship.

Ask yourself:
– Who do you want to grow with?
– What values do you share?
– What kind of impact do you want to co-create?

When you start with alignment—not just strategy—your network becomes a bridge, not a burden.

✨ Let’s build connections that outlast the trends.
📩 Want to chat about where you’re at in your journey? Let’s connect: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

Are you holding yourself back without realising it?I’ll be honest—I used to do this all the time.I’d look at past experi...
26/06/2025

Are you holding yourself back without realising it?

I’ll be honest—I used to do this all the time.
I’d look at past experiences and think:
“That didn’t work before, so it probably won’t work now.”
Or worse, “That’s not how it’s supposed to be done.”

Without knowing it, I was putting limits on what was possible… based on old stories.

And here’s the thing—we all do this at some point.
We become the bottleneck of our own business, not because we lack ability, but because we’re carrying old beliefs that no longer serve us.

What I’ve learned (and what I now help others do) is this:
👉 You get to decide.
You can choose to stay in the loop of what was…
Or you can shift toward what could be.

Your past is a teacher, not a trap.

Learn the lesson, then move forward—with support, with intention, and with freedom.

If this hits home for you, I’d love to chat about how The Operations Genius can help you get unstuck and back in your genius zone.

👇 Click here to see the full video and explore what’s possible next.
https://www.youtube.com/watch?v=5witrPmM6gs

Want to chat about where you’re at in your journey? Let’s connect: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

24/06/2025

Lately, I’ve been reflecting on how real transformation begins.

Not with a business plan.
Not with a to-do list.
But with self-awareness.
With care.
With trust.

I used to think having a big vision was enough — that if I just worked harder, pushed more, it would all come together.
But the truth is… without tuning inwards, I kept spinning my wheels.

🌿 When I started becoming more aware of what I truly needed
💛 When I learned to care for myself the way I cared for others
🤍 When I began trusting my instincts — things shifted.

That’s when my vision stopped feeling like a dream and started becoming real.
Because I wasn’t just thinking about it.
I was living it — step by step.

If you’re holding a vision that hasn’t moved forward yet, maybe it’s not about doing more.
Maybe it’s about coming back to you — and asking:
What do I need right now to feel supported enough to begin?

It’s not always easy. But it’s always worth it.

👇 Let me know if this resonates, or if you’re in this space too. We’re not meant to do it alone.

If you’re a leader, founder, or change-maker trying to build success without the burnout, I’d love for you to listen in: https://www.youtube.com/watch?v=5witrPmM6gs

📩 Want to chat about where you’re at in your journey? Let’s connect: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

You don’t have to do it all. And you’re not meant to.When you’re a solopreneur — whether you're a coach, consultant, or ...
19/06/2025

You don’t have to do it all. And you’re not meant to.

When you’re a solopreneur — whether you're a coach, consultant, or creative — the biggest challenge isn’t your passion. It’s time.

You love serving your clients, showing up, doing meaningful work…

But then there’s the invoicing. The admin. The tech glitches. The social media designs.

Most people start with a PA or EA — and that’s a great first step.

But over time, you realise: I need more. Not more hours… but more depth in different areas.
That’s where The Operations Genius comes in.

We build a fractional support team that gives you the specialists — tech, accounts, branding, operations — for just the hours you need.

Scale up when it’s launch time. Pull back when it’s rest time.

We flex with your rhythm so you stay in your genius zone.

You grow your business.

We handle the rest — seamlessly.

✨ Catch more of this kind of reflection in my recent podcast episode with Alexandra Terrey on Hustle to Harmony.
🎧 https://www.youtube.com/watch?v=5witrPmM6gs

Also you can book here if this sounds like the kind of support you’ve been craving
https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

Finding Harmony in the Hustle ✨I recently had the privilege of joining Hustle to Harmony with the wonderful Alexandra Te...
17/06/2025

Finding Harmony in the Hustle ✨

I recently had the privilege of joining Hustle to Harmony with the wonderful Alexandra Terrey MEc, and it turned into one of the most grounding and expansive conversations I’ve had in a while.

We explored some big themes, but all came back to one truth: hustle doesn’t have to mean burnout — it can coexist with harmony when we lead from the inside out.

Here’s what we unpacked:

💡 From founder-as-title to heart-centred leadership
💡 Why self-awareness, care and trust are strategic advantages
💡 Turning vision into results with the right structure + support
💡 Energy, alignment & flow as the real markers of success
💡 How to build a business that serves you, not drains you

One of my favourite takeaways?

"You can grow without losing yourself — but only if you stay connected to what matters inside."

🎧 If you’re a leader, founder or change-maker trying to find your version of success without the chaos.

Full article here: https://www.linkedin.com/pulse/finding-harmony-hustle-the-operationgenius-jxntc/?trackingId=oR6iSClNTBek2fAYV8BiyA%3D%3D

Big thank you to Alexandra for creating such a warm and conscious space for this conversation.

Here’s to alignment, growth and a little more ease in the way we lead.

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I recently had the privilege of joining Hustle to Harmony with Alexandra Terrey, and the conversation was profoundly transformative. Here’s a recap of our issues, insights, and inspirations: From Hustle Culture to Heart-Centered Leadership I shared my journey of moving from founder-as-title to a d...

10/06/2025

Solopreneurs, This One’s For You: You Don’t Need to Do It All.

One of the most common frustrations I hear from solopreneurs—especially consultants, coaches, or creatives—is this:

👉 “I love working with my clients… but I’m drowning in everything else.”

Answering calls, sending invoices, fixing your website, trying to design something presentable—it’s not what you signed up for. But hiring a full-time team? That feels like overkill.

Many start by bringing on a PA or EA. And that’s a great first step. But soon, they hit a ceiling:
✅ Great generalist
❌ Not a specialist in every area

What happens when you need branding refreshed, a tech glitch fixed, or a webinar launched—but only need a few hours a week? Most agencies won’t touch it. Most VAs can’t cover it all.

That’s where we come in.
Our Fractional Team model means you get:
✅ Flexible hours
✅ Multiple skill sets (tech, accounts, design—whatever you need)
✅ Scalable support based on your actual business cycle
✅ No lock-in contracts

Need 5 hours this week and 15 next? Done.
Taking a break next month? Pause us.

We’re here to help you and your team stay in your genius zone—doing the work you love, not the work that drains you.

💬 Ever felt stuck doing “all the things” when you just want to focus on what you’re best at?

Let’s change that.

👇 Click below to learn more about our Fractional Team solution.
https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

05/06/2025

It’s Not About Doing It Perfectly—It’s About Letting Go

There came a point in my journey where I realised…
yes, I could do things faster.
Yes, I knew how to get them done well.
But trying to do everything myself was keeping me small.

The biggest block? It wasn’t skills or strategy.

It was mindset.
That constant tug-of-war:
“Do I just do it myself… or take the time to train someone else?”

I’ve been there.
And sometimes, it really is quicker to just get it done yourself.
But if we’re honest—doing it all isn’t sustainable.
It’s draining. Isolating. And it keeps us stuck in the short-term.

The shift came when I started thinking long-term.
Like planting seeds—yes, it takes time and energy to nurture.
But eventually, those seeds grow into something much bigger than just me.
A business that can breathe, move, and thrive without burning me out.

🌳 Leadership isn’t about being the best at everything.
It’s about building something that lasts—together.

🎙️Thank you Alexandra Terrey for inviting me on your podcast to talk about this. I loved diving into the real, behind-the-scenes of growth and conscious leadership.

👇 Click the link below to tune in and hear more about how I’m learning to lead by letting go:
https://www.youtube.com/watch?v=5witrPmM6gs

03/06/2025

Welcome to Our World 🌟

“Welcome. I’m so happy you’ve found the time to connect with us here.”

That’s how Joanna began a recent conversation—and it’s a beautiful reflection of what we’re all about: genuine connection, grounded purpose, and conscious growth.

A big thank you to Alexandra Terrey for inviting Joanna to share her story on your podcast. It was such a joy to have an open and honest conversation about leadership, mission, and the power of showing up as your full self. We’re so grateful for the space you create for these real, human moments. 💛

When asked what she does, Joanna responded simply:
💬 “I am myself. I’m living my mission every day—helping teams and their members grow.”

At our core, that’s what we do. We support business owners through strategic outsourced services—but more than that, we create space for teams to thrive, for leaders to evolve, and for businesses to grow with purpose.

It’s not just about doing. It’s about being.
Being conscious. Being intentional.
Being a team that empowers others to rise.

Because when people grow, businesses flourish.
And when we lead from that place, everything changes.

🎧 Listen to the full episode here: https://www.youtube.com/watch?v=5witrPmM6gs

👇 Click the link below to learn more about how we support business owners through conscious operations and strategic team growth.
https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

Genius of the Month: Mary GraceCongratulations, Mary Grace! 🎉This month, we're celebrating you—not just for your outstan...
28/05/2025

Genius of the Month: Mary Grace

Congratulations, Mary Grace! 🎉

This month, we're celebrating you—not just for your outstanding performance, but for the character you bring to everything you do.

You take full ownership of your work, embracing both the wins and the challenges with maturity and grace. When things get tough, you stay steady, focused, and always get the job done.

What truly sets you apart is your eagerness to grow. You never shy away from stepping out of your comfort zone. You take on new tasks with positivity, a learning mindset, and a willingness to adapt—qualities that make you an inspiration to the whole team.

Thank you for being a shining example of dedication, accountability, and quiet leadership. 💫

Let’s talk more about finding your true genius and building a powerful team: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

You can scale your business without scaling yourself—…but the cost? Burnout. Disconnection. A sense that something’s mis...
26/05/2025

You can scale your business without scaling yourself—

…but the cost? Burnout. Disconnection. A sense that something’s missing.

When I first started out, I measured leadership by results: targets, growth, KPIs. But over time, I realised that chasing outcomes without being anchored in purpose leads to one thing—exhaustion.

Real leadership isn’t about control.

It’s about connection.

To yourself. To your team. To your vision.

Conscious leadership isn’t a luxury—it’s a necessity.

Because scaling a company without scaling yourself isn’t sustainable.

I’ve chosen a different path—one that’s rooted in self-awareness, clarity, and intentional growth. It’s not always the fastest route, but it’s the one that feels aligned. And in that alignment, everything starts to flow.

👇 Click the link below to explore my journey and what conscious leadership really looks like in action:

https://mentorscollective.com/joanna-zhang-on-conscious-leadership-from-control-to-connection-and-vision-to-influence/

Also you can book a call here: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

Manifestation isn’t magic. It’s conscious action.I’ve learned that real leadership isn’t just about getting things done—...
22/05/2025

Manifestation isn’t magic. It’s conscious action.

I’ve learned that real leadership isn’t just about getting things done—it’s about where you’re coming from when you do it.

When you’re truly aligned—heart, head, and action—things begin to flow. It doesn’t mean it’s always easy, but it does mean you stop pushing from force and start moving with clarity.

💡 That’s where genius lives.
In the space between intention and action. Between purpose and results.

It’s not just about dreaming big or hustling hard—it’s about building from a place of integrity.
You dream it. You name it.
Then you structure it, and build the right team and systems to bring it to life.

That’s not “woo.”
That’s leadership with discipline. With energy. With heart.

And when you get that balance right—vision + grounded action + aligned energy—freedom follows. Not just for you, but for the people you lead too.

Click the link below to learn more about how I help build businesses that thrive without burning out: https://valiantceo.com/joanna-zhang/

Let’s talk more about finding your true genius and building a powerful team: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

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