19/08/2025
Support at home πββοΈπ‘
The upcoming reforms represent a significant shift in how aged care is delivered and regulated in Australia. The Aged Care Act 2024 introduces a rights-based framework, placing older people at the centre of care, with stronger protections and clearer responsibilities for all providers, including associated providers.
Aligned with this legislative change, the Support at Home program will replace the current Home Care Packages program from 1 November 2025. It is designed to simplify service delivery, enhance transparency in pricing and care quality, and ensure that older Australians receive consistent, person-centred support to live independently at home. The program will operate under a defined service list and pricing model, supported by strengthened Aged
Care Quality Standards and new compliance expectations.
James Home Services NQ are excited to be a service provider to our Aged Care partners. π
On 1 November 2025, the Support at Home program will replace Home Care Packages. Find out what it means for you if you are currently receiving a Home Care Package, and access useful resources.