Crystal Phuong

Crystal Phuong Lifestyle and travel blogger of CrystalPhuong.net. Inspired to help young women have a fulfilling life mentally, physically, and emotionally.

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06/10/2026

It was a pleasure to join the Homecoming gathering by Speakers Tribe Singapore and share a little of my journey and the lessons I’ve learned.

One question from the audience made me reflect: “With all the ups and downs in life, how did you work through the challenges to get where you are today?”

I’ve had days when I questioned myself and felt like giving up too. What helped was reminding myself why I started, blocking out the noise and focusing on what I could do next.

Sometimes you need to try a different way. Sometimes you need to give yourself more time. Be patient with yourself while you figure it out.

A little late, but here’s a look at what kept my team and me busy in September. From Singapore to Japan, so much happene...
05/10/2026

A little late, but here’s a look at what kept my team and me busy in September. From Singapore to Japan, so much happened and there was plenty to celebrate, both at work and in life.

Putting this together reminded me how easy it is to keep moving to the next thing without taking a moment to appreciate what’s happened! Proud of the work we’ve done together and grateful for the people who made it happen.

04/10/2026

Back at Singapore Red Cross this weekend for my second session as a volunteer facilitator, this time on STORYTELLING.

It makes me happy to be able to share my skills and knowledge to help make a difference in someone’s life.

Stories help us understand each other beyond what we see on the surface. When we share what we’ve been through and what we’ve learned, someone else might find the courage to keep going.

That’s why our stories matter. What feels ordinary to us could mean a lot to someone else!

03/10/2026

Throwback to speaking at the HORECFEX & Travel Massive Conference in Da Nang! Always a pleasure to be back in Vietnam, sharing ideas on hotel commerce and AI with leaders from luxury hotels. Coming home and doing what I love makes it even more special.
Thank you Travel Massive for having me!

07/07/2026

Earlier this year, I started volunteering with Singapore Red Cross. What began as a weekend commitment turned into something I didn’t expect.

Last month, I had the honor of facilitating a session on “Effective Presentation” for Singapore Red Cross volunteers, coaching them on how to speak with confidence.

We kept the 3hrs learning interactive: a Bingo icebreaker, self-introductions, a hands-on exercise, and a presentation role play to close things out! Seeing the participants transformed at the end of the session was so rewarding!

Here are my tips for effective presentation:

1. One idea.
Don’t try to say everything. Pick one idea and make it land. If your audience only remembers one thing, what should it be?

2. It’s about them, not you.
Before you speak, ask: why does this matter to my audience? Speak to their world, not yours.

3. Keep it short and simple.
Simplicity wins. Don’t complicate your message. Less words, more pauses.

4. Show, don’t just tell.
Stories stick. Facts inform, but stories move people. Bring your point to life with a story, not a slide full of bullet points.

Grateful to my coaches, , Demaine Coorey, and Craig Johns from Speakers Institute Institute, for all the teaching and guidance that helped me become a better speaker.

Good presentation skills can change our life and career. When you can speak with clarity and confidence, you get noticed, you get heard, you get remembered. That’s why part of my job at work is to help my team become better presenters. I’m proud to contribute my skills and knowledge to Singapore Red Cross, helping more people present with confidence.

If you’re working on your own presentation skills, follow along. I’d love to share more.

Made it to Mount Fuji and wow! Like a paradise on earth!
09/05/2026

Made it to Mount Fuji and wow! Like a paradise on earth!

14/04/2026

I spent a few days in Hong Kong last month with my team, meeting with our strategic hotel partners — C-level and SVP leaders across the region. Every conversation reminded me of this:
Showing up in person is only half the equation.

How you show up is everything.

People, even my team members , always ask me:
“How do you know what to say in a room full of senior leaders? Don’t you feel intimidated? Are you nervous?”
Honest answer?
They’re just humans. Like you and me.
When my team and I have done the work — I’m not nervous. That’s why I’d always rather be overly prepared than under-prepared.
And I don’t open with an agenda. I start with genuine curiosity — their stories, what they’re focused on, what’s keeping them up at night, and how we can actually help.
That openness changes everything.
Next time, if you have to walk into a big meeting with many senior leaders, remember this:

1. Walk in settled, not eager.
Take time to settle before the meeting starts. Know the room, know your seat, know who will be sitting across from you.
2. Read the room.
The real influence isn’t always the highest title. Watch who others look to before they respond. This one takes practice — especially for newer leaders.
3. Don’t fill the silence.
Senior leaders think before they speak. Match their energy.
4. Ask intelligent, strategic questions.
It’s not about quantity. It’s about quality. One sharp question tells them you’ve done your homework and you respect their time.
5. Close with clarity, not just warmth.
What was agreed. What comes next. Who owns what.
Being in the room is a privilege.
Show up like you’ve earned it — because you have.

Adres

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