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The Registrar Magazine The Registrar is a digital trade publication sharing news & updates from regulators around the world.

“By acknowledging the presence of vicarious trauma, fostering supportive organizational cultures, and implementing proac...
26/05/2025

“By acknowledging the presence of vicarious trauma, fostering supportive organizational cultures, and implementing proactive strategies, we can safeguard the mental health of those dedicated to seeking truth and justice.” - Dean Benard, President and CEO of Benard + Associates

Many regulatory investigators carry an invisible weight of emotional fatigue, due to bearing witness to the trauma of others.

In an insightful contribution to The Registrar, Benard explores how vicarious trauma impacts those who seek truth and justice, and what individuals and organizations can do to protect mental well-being.
Benard provides guidance on how to recognize early signs, and highlights how to build supportive and personal rituals of closure to protect one's mental health.

Read more: https://issuu.com/theregistrar/docs/the_registrar_-_issue_14_-_spring_2025/26

“What matters is that we continue listening to brokers, insurers, regulators, and most importantly, the public, to ensur...
22/05/2025

“What matters is that we continue listening to brokers, insurers, regulators, and most importantly, the public, to ensure that AI serves everyone fairly and effectively. How we regulate it today will define its role in insurance for years to come.” - Jessica Harper, Director of Policy, Licensing & Standards at the Registered Insurance Brokers of Ontario (RIBO)

The Ontario insurance regulator released a groundbreaking study, commissioned by BIT Canada, exploring how artificial intelligence is reshaping the insurance sector, and what professional regulatory processes must capture to keep up with the tech’s widespread impact.

Learn more about the study’s findings and how RIBO is building a responsible, human-centered AI framework founded in consumer protection: https://issuu.com/theregistrar/docs/the_registrar_-_issue_14_-_spring_2025/6

Regulation shouldn’t be about maintaining the status quo, but rather, be about pushing the profession forward in a way t...
16/05/2025

Regulation shouldn’t be about maintaining the status quo, but rather, be about pushing the profession forward in a way that ultimately benefits patients.” - Cindy Smith, Executive Director and Registrar of The CRNS.

In the latest issue of the Registrar, Smith discusses how she views leadership as a key principle to regulatory success. After CRNS divested into a single-mandate regulator, she highlights what makes the College one of the most successful nursing regulators in Canada through constant engagement with registrants, and collaboration with key partners nationwide.

Read more about Smith’s professional journey across the regulatory sector: https://issuu.com/theregistrar/docs/the_registrar_-_issue_14_-_spring_2025/10

Subscribe to The Registrar for more insightful stories with leaders across Canada and the international regulatory community: https://theregistrar.ca/subscribe/

The latest issue of The Registrar Magazine is live! Cindy Smith, Executive Director and Registrar of The CRNS reveals...
12/05/2025

The latest issue of The Registrar Magazine is live!

Cindy Smith, Executive Director and Registrar of The CRNS reveals how the regulator has met the demands of a fast-evolving nursing profession.

Jessica Harper and Sasha Tregebov, Director of Policy, Licensing & Standards at the registered Registered Insurance Brokers of Ontario Registered Insurance Brokers of Ontario (RIBO) and Director, BIT Canada respectively, share insights on how AI, through behavioral understandings, can enhance regulatory outcomes for insurance professionals.

Dr. Siu Ming Kwok, outgoing Council President at the Alberta College of Social Workers (ACSW), discusses his unique personal and professional journey towards impacting regulated social work in Canada.

Discover how regulatory investigators practice with safety in mind when confronting vicarious trauma, with Dean Benard, President and CEO of Benard + Associates.

In the Communications Corner, Collette Deschenes, MDR Strategy Group Ltd. Director of Communications Strategy, emphasizes the value of intentional, strategic communication in building public trust in regulation

Melissa Peneycad, Director, Public Engagement Strategy at MDR Strategy Group Ltd. dives into AI’s current and future impacts on the regulatory sector, and how the emerging technology should be used to protect the public first.

Read all this and more in Issue 14 of The Registrar Magazine: https://issuu.com/theregistrar/docs/the_registrar_-_issue_14_-_spring_2025

The Registrar Podcast is back! We're kicking off a brand-new chapter at The Registrar with a special episode celebrating...
08/05/2025

The Registrar Podcast is back!

We're kicking off a brand-new chapter at The Registrar with a special episode celebrating the eighth anniversary of MDR Strategy Group Ltd.

MDR’s Director, Communications Strategy and Manager, Administration & Operations, Collette Deschenes and Edwin Acquah respectively, turn the mic on their CEO and founder, M. Daniel Roukema, to reflect on the firm’s journey from a solo venture to a powerhouse team shaping the future of professional regulation in Canada and beyond.

Discover Daniel’s views on MDR’s social impact and the team’s contributions to the sector, from launching RegulatoryJobs.org and the National Dialogue Series on AI in Regulation conference, to receiving the 2024 Council on Licensure, Enforcement and Regulation (CLEAR)'s Regulatory Excellence Award.

Listen now wherever you get your podcasts, and subscribe for more episodes with regulatory leaders from across Canada and around the world: https://buff.ly/1bn3yXC

With a significant global reach in more than eight countries, The Registrar Magazine proudly highlights the work of regu...
01/05/2025

With a significant global reach in more than eight countries, The Registrar Magazine proudly highlights the work of regulated professionals around the world who dedicate their careers to protecting the public.

Previous issues of our leading trade publication have featured professionals from Ireland, Australia and the US.

In future issues, we’ll continue to dive into the groundbreaking innovations and forward-thinking strategies of regulators beyond Canada who are shaping the future of public protection.

Subscribe today to have our next issue delivered to your inbox: theregistrar.ca/subscribe

Curious about the role of regulators? Want to learn how they protect you as a consumer? Explore the Canadian Regulator...
30/10/2024

Curious about the role of regulators? Want to learn how they protect you as a consumer?

Explore the Canadian Regulatory Guide!

This directory of regulators makes it easy for consumers to understand the role of regulatory colleges and the professionals who are committed to protecting the public.

Visit regulatoryguide.ca to get started.

“Trust and relationship building with Indigenous Peoples will take time and you’ll inevitably get it wrong, but if you r...
25/10/2024

“Trust and relationship building with Indigenous Peoples will take time and you’ll inevitably get it wrong, but if you respond with humility and you take the time to critically self-reflect on your discomfort, this will set you up for success as you embark on your anti-racism regulatory journey.” - Jayde Fuller, National Director, Australian Health Practitioner Regulation Agency - Ahpra

AHPRA is leading the way in regulating against racism in health care professions within the international regulatory community, by implementing several frameworks and strategies designed to achieve meaningful change.

Learn about how the organization addresses unsafe conduct and racism in the workplace, as well as how to succeed in your anti-racism regulatory journey: https://buff.ly/4eSUcCO

Subscribe to receive your copy and future issues that highlight professionals who dedicate their careers to protecting the public: https://buff.ly/3wnQNup

“Investigating illegal practitioners requires persistence, creativity, and strategic collaboration between regulatory bo...
23/10/2024

“Investigating illegal practitioners requires persistence, creativity, and strategic collaboration between regulatory bodies, communities, and law enforcement and successful investigations depend on a combination of innovative tactics and the ability to adapt to evolving challenges.”

Our latest guest contribution from Dean Benard, President and CEO of Benard + Associates, provides unique perspective on regulatory investigations involving illegal practitioners.

Read about illegal operators are uncovered by professionals in the field, and the creative strategies used to stop them from potentially causing harm to consumers.

Learn more about how the public protection from the investigator’s standpoint, as well as the role of cross-agency collaboration, in the latest issue of Registrar Magazine: https://buff.ly/4h99NzH

Subscribe to receive your copy and future issues that highlight professionals who dedicate their careers to protecting the public: https://buff.ly/3wnQNup

After spending 20 years in early childhood education, registered psychotherapist Alycia Hunte is bringing her passion fo...
21/10/2024

After spending 20 years in early childhood education, registered psychotherapist Alycia Hunte is bringing her passion for connection and care into her new regulated practice.

From working with kids to now helping clients navigate life’s challenges through a client-focused approach, her commitment to support remains at the heart of everything she does.

Read more about her unique professional journey in the latest issue of The Registrar Magazine: https://buff.ly/3NkG9d9

Subscribe to receive your copy and future issues that highlight professionals who dedicate their careers to protecting the public: https://buff.ly/3wnQNup

“Trust is built not only through what we say but also how we say it.” Collette Deschenes, MDR Strategy Group Ltd. Direct...
18/10/2024

“Trust is built not only through what we say but also how we say it.”

Collette Deschenes, MDR Strategy Group Ltd. Director of Communications Strategy, highlights the power of kindness in shaping the tone of your organization’s communication in the latest issue of The Registrar.

Gain insights on effective communication for effective regulation: https://buff.ly/3Y1jmYA

Don’t forget to subscribe to The Registrar to receive your copy today! https://buff.ly/3wnQNup

"If we don’t have the voices of the public we’re serving, then we’re not making informed decisions." – Megan Wood, Execu...
16/10/2024

"If we don’t have the voices of the public we’re serving, then we’re not making informed decisions." – Megan Wood, Executive Director & Registrar, College and Association of Nurses of the Northwest Territories and Nunavut (CANNN)

In the latest issue of The Registrar Magazine, Megan Wood shares CANNN’s commitment to ensuring northern communities are represented in every decision.

Learn more: https://buff.ly/4f2naj1

Don’t forget to subscribe to The Registrar to receive your copy today! https://buff.ly/3wnQNup

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