Veterinary Innovation Podcast

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Veterinary Innovation Podcast

The Veterinary Innovation Podcast covers the most interesting, exciting, and controversial topics in the industry today.

08/27/2026

🐶 Are your clients struggling with consistent supplement administration?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak feature a discussion with Anthony Gatti, co-founder and CEO of PetPax Co., to explore how fast-dissolving SupplaMelts® are changing the way pet wellness is delivered.

Anthony breaks down how buccal delivery bypasses stomach acid to boost ingredient absorption, simplifies daily routines for pet parents, and provides zero-calorie solutions for high-pain areas, such as anxiety and dental health.

In this episode, you’ll discover:
✅ Why eliminating powders and pills boosts client compliance
✅ How groomers and veterinary teams are using fast-acting melts
✅ The future of buccal delivery in veterinary therapeutics

🎧 Tune in to learn how smart delivery formats are making preventative care easier for pet parents: https://veterinaryinnovationpodcast.com/episodes/can-buccal-delivery-improve-pet-supplement-compliance/

08/20/2026

Over 50% of pet owners skip needed care. Not because they don't care, but because care breaks down in the 364 days between clinic visits.

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Jake Rodgers, founder of Vet Buddies, to explore how relationship-first care coordination is bridging that gap. Dr. Rodgers shares how pairing pet owners with supervised veterinary students creates scalable, affordable follow-up support while giving future vets real case ownership and client communication skills.

In this episode:
✅Why discharge sheets aren't enough to drive compliance
✅Care coordination vs. telehealth—why human relationships matter
✅How the student-buddy model creates a win-win pipeline for practices
✅Why AI demands more autonomous human judgment, not less

🎧 Listen to the full episode to discover how to keep care continuous: https://veterinaryinnovationpodcast.com/episodes/empowering-vet-students-to-fill-the-gap-between-visits/

08/13/2026

Is front-desk burnout and overwhelmed phone lines draining your practice's time and revenue? 📞

On this week’s Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Gary Peters, co-founder and CEO of PupPilot, about how AI-powered front-office tools are changing the way vet practices communicate with clients.

Gary explains:
✅ How specialized AI voice models handle inbound and outbound calls with high voice fidelity tailored to vet workflows.
✅ Why general healthcare platforms often don’t work for veterinary practices, and how custom telecom hardware can solve audio problems.
✅ How automated triage, scheduling, and post-op check-ins can handle up to 60% of your administrative calls from start to finish.
✅ How dynamic ontologies solve complex PIMS interoperability without relying on manual entry.

Listen now to find out how today’s AI front-office tools can reduce phone stress, help clients follow through, and give your support team a better work-life balance: https://veterinaryinnovationpodcast.com/episodes/what-ai-can-do-for-the-veterinary-front-office/

05/14/2026

Have you ever walked into an exam room knowing the medicine… but struggling with HOW to communicate it?

How do you communicate a grim medical prognosis?
How do you talk about a $5,000 treatment plan without losing the client?
How do you prepare for those conversations before having them with a real client?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Neshmeen Faatimah, the founder of Nuzzle Technologies, Inc.

After losing her cat to a communication breakdown, Neshmeen built a platform that helps veterinarians practice high-stakes conversations around diagnostics, costs, treatment plans, and client resistance using AI-simulated pet owners.

Communication isn’t just a soft skill. It directly impacts trust, compliance, burnout, and patient care.

If you’ve ever left a room thinking, “I could have handled that better,” this episode is for you🎧: https://veterinaryinnovationpodcast.com/episodes/training-better-vet-conversations-with-ai-simulations/

05/07/2026

🐾 How could pet owners spot meaningful health changes before they become urgent problems?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak sit down with Guilherme Coelho, CEO of Maven Pet, to discuss how AI-powered wearables are helping pet owners better understand their pets’ health 24/7.

Maven combines collar-based sensor data, mobile app inputs, and AI to build a personalized “digital paw print” for every pet. The result? More context, earlier signals, and better-informed decisions about when something may need attention.

Guilherme also shares Maven’s fascinating go-to-market journey from building for veterinarians first to seeing consumer adoption drive new interest from clinics.

Discover:
✅ How wearable data can help detect subtle health changes earlier
✅ Why contextualized insights matter more than raw numbers
✅ How Maven tracks sleep, activity, heart rate, respiratory rate, and more
✅ Why pet owners now want to bring this data into the veterinary visit
✅ What the future of pet wearables could look like

🎧 Listen here: https://veterinaryinnovationpodcast.com/episodes/the-digital-paw-print-ai-wearables-for-pet-health-insights/

04/30/2026

Front-desk triage may be one of the most underappreciated risk points in veterinary practice.

This week, Shawn Wilkie and Dr. Ivan Zak speak with Dr. Lisa Beagan, founder of Your Vet Direction, about how AI-supported triage can make veterinary intake safer, smarter, and more consistent.

Drawing from more than 20 years in practice, Lisa explains why front-desk teams are often asked to make high-stakes decisions without the right tools — and how structured, decision-tree-based AI can help guide those conversations in real time.

The episode explores how her platform, Your Vet Direction, helps CSRs ask the right questions, identify urgency, and reduce variability, all while keeping the human firmly in the loop.

Dr. Beagan shares:
✅ Why LLMs like ChatGPT need "guardrails" for clinical safety.
✅ How to prevent life-threatening triage errors at the CSR level.
✅ What open APIs and better integrations could unlock for practices
✅ Where veterinary workflow automation may be heading next

🎧 Listen here: https://veterinaryinnovationpodcast.com/episodes/how-ai-can-improve-safety-and-consistency-in-veterinary-intake/

04/23/2026

🌍 Is international travel paperwork becoming a high-stakes headache for your clinic?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Marisa Hoskins, founder of Paws Abroad Inc. Marisa is building the infrastructure layer for global pet mobility, turning confusing airline and country regulations into structured, automated workflows.

In this episode, we cover:
✅ Why pet travel is more complex than it looks
✅ Where clinics lose time and why mistakes happen
✅ How structured workflows can simplify compliance
✅ The role of tech in reducing admin burden
✅ What better collaboration between clinics and pet owners could look like

🎧 Listen now: https://veterinaryinnovationpodcast.com/episodes/a-better-way-to-manage-international-pet-travel/

04/16/2026

🐱 Could home monitoring help pet parents catch changes earlier and give veterinarians better context between visits?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Ragen T.S. McGowan from Petivity powered by Purina to talk about how the brand’s AI-powered litter box monitoring is helping veterinarians and cat owners spot subtle health changes earlier.

From weight shifts and elimination patterns to insights on stress cystitis, constipation, and urinary blockages, this episode explores how at-home data can give clinics a much clearer picture of what is really happening between visits.

🎧 Listen now to see how we’re giving the "quietest" pets a voice: https://veterinaryinnovationpodcast.com/episodes/using-ai-to-spot-hidden-health-changes-in-cats/

04/09/2026

Is your practice software actually helping your team or just giving them one more thing to manage? 😤

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak chat with Brendan Baker from PawthosX about the shift from "systems of record" to "systems of orchestration". Brendan shares how an AI-native operating system can coordinate 45+ unique agents to handle the admin stuff, allowing your team to focus on what actually matters: patient care.

Discover:
✅ Why the future may be about better orchestration, not just more software
✅ How a "Persona Engine" adapts the software to the way YOU work eliminating context switching
✅ What it means to reduce cognitive load for veterinary teams
✅ How to unite your favorite tools into one seamless user experience

🎧 Tune in to see how the next generation of operational infrastructure is being built: https://veterinaryinnovationpodcast.com/episodes/ai-native-systems-for-veterinary-teams-beyond-more-software/

04/02/2026

Most veterinary decisions are based on a 15-minute exam, but a dog's health happens at home.

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Eric Humbert, Head of Science & AI at Invoxia, to discuss how continuous at-home monitoring is changing the game.

In this episode, you’ll hear about:
✅ How wearable data may help detect worsening heart disease earlier
✅ Why at-home baselines can be more useful than occasional in-clinic vitals
✅ How remote monitoring could support patient retention and recurring revenue
✅ What veterinary teams need in order for this technology to fit into real practice life

🎧If you’ve been wondering whether wearable health data is truly useful in veterinary medicine, listen to the full episode here: https://veterinaryinnovationpodcast.com/episodes/beyond-the-clinic-visit-how-continuous-dog-monitoring-drives-earlier-detection-and-client-retention/

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