05/14/2026
Have you ever walked into an exam room knowing the medicine… but struggling with HOW to communicate it?
How do you communicate a grim medical prognosis?
How do you talk about a $5,000 treatment plan without losing the client?
How do you prepare for those conversations before having them with a real client?
This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Neshmeen Faatimah, the founder of Nuzzle Technologies, Inc.
After losing her cat to a communication breakdown, Neshmeen built a platform that helps veterinarians practice high-stakes conversations around diagnostics, costs, treatment plans, and client resistance using AI-simulated pet owners.
Communication isn’t just a soft skill. It directly impacts trust, compliance, burnout, and patient care.
If you’ve ever left a room thinking, “I could have handled that better,” this episode is for you🎧: https://veterinaryinnovationpodcast.com/episodes/training-better-vet-conversations-with-ai-simulations/