Veterinary Innovation Podcast

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Veterinary Innovation Podcast

The Veterinary Innovation Podcast covers the most interesting, exciting, and controversial topics in the industry today.

07/08/2025

How can veterinarians detect disease before symptoms appear?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Dr. Eve Hanks from MI:RNA Diagnostics to explore how AI and microRNA are being used to create predictive diagnostics that personalize treatment and improve outcomes for pets and farm animals. Eve shares her journey from clinical vet to CEO and how her platform is redefining early detection and preventative care.

🎧 Tune in to learn how this cutting-edge approach could redefine preventative care in veterinary medicine: https://veterinaryinnovationpodcast.com/episodes/can-ai-and-rna-predict-your-pets-next-illness/

17/07/2025

The most promising ventures in vet med may not be new — they're simply waiting to be elevated.

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zakharenkov sit down with Luke Hedlund of Tucannon Partners, who shares his proven strategy for identifying and scaling undervalued clinics. Luke reveals how to spot practices with untapped potential, implement operational efficiencies that boost profitability, and avoid the common pitfalls of overvaluing startups.

🎧 Listen here: https://veterinaryinnovationpodcast.com/episodes/how-to-breathe-new-life-into-clinics-and-businesses/

19/06/2025

In this episode, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Michael Blackwell from AlignCare Health Inc. to explore how One Health can transform veterinary care access for underserved families. He discusses how this model connects pet care with human healthcare systems, tackles zoonotic disease risks, and could save billions in public health costs — all while redefining what it means to support the modern family.

🎧 Tune in here: https://veterinaryinnovationpodcast.com/episodes/how-to-align-human-and-animal-health-in-practice/

12/06/2025

How much time is your clinic losing to outdated workflows?

In this episode, Shawn Wilkie and Dr. Ivan Zak welcome James Merchant, co-founder of ClinicWise, to explore the true cost of operational inefficiencies in vet clinics. From missed calls to repetitive follow-ups, these small problems are stacking up, and they’re driving staff burnout and lost revenue.
James reveals how clinics are saving hours every week with AI-powered digital assistants, deep PIMS integrations unlock smarter, personalized communication, and co-designing features with real clinics lead to faster adoption and better outcomes.

🎧 Tune in here for real-world results and the tools helping practices get their time and sanity back: https://veterinaryinnovationpodcast.com/episodes/ai-driven-client-communication-for-veterinary-practices/

05/06/2025

🔎 Struggling with rising staffing costs and unreliable admin support?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Cory Pinegar from Teem to discuss how remote administrative teams, smart training programs, and empathy-driven support are helping veterinary clinics reduce costs, boost reliability, and overcome staffing burnout.

Listen to the episode to explore how remote teams and smart training can ease veterinary staffing struggles — without losing the human touch: https://veterinaryinnovationpodcast.com/episodes/can-remote-staff-really-understand-your-clients/

29/05/2025

💡 How do we use AI safely and ethically in veterinary medicine?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Lea-Ann Germinder from Germinder & Associates, Inc., to discuss how Responsible AI is reshaping veterinary medicine. Germinder unpacks the ethical, legal, and educational gaps surrounding AI adoption and shares why now is the time for veterinarians to engage with these fast-evolving tools.

Tune in for a deep dive into how Responsible AI is transforming veterinary practice, what clinicians need to know to adopt it ethically, and why staying informed is essential in an AI-driven future: https://veterinaryinnovationpodcast.com/episodes/how-to-use-ai-safely-ethically-legally-in-vet-med/

22/05/2025

On this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Mark Hines from baxtr about how independent veterinary clinics can take control of their financial future. Mark breaks down how customizable wellness plans help automate payments, improve client retention, and guarantee monthly revenue through its Monthly Payment Guarantee feature.

If you’re looking to reduce admin stress, boost preventive care compliance, and offer more predictable, transparent pricing to pet owners, this episode is a must-listen: https://veterinaryinnovationpodcast.com/episodes/software-for-preventive-pet-care-predictable-revenue/

01/05/2025

💰 Is your pricing strategy costing you profits?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Steve Castillo from Profit Solver to discuss how veterinary clinics can utilize smarter, data-driven pricing to enhance profitability by up to 22% — without overworking their teams.

Learn more about how veterinary practices can find hidden profits through smarter pricing strategies: https://veterinaryinnovationpodcast.com/episodes/how-smarter-pricing-unlocks-22-more-profit-for-vet-practices/

24/04/2025

🎙️ New Episode in Veterinary Innovation Podcast

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talks with James Kademan from Veterinary Receptionists for an in-depth look at how virtual front-desk teams are solving one of the most common problems in veterinary clinics: staff burnout and overwhelmed phone lines.

James shares how his company is leveraging AI tools like real-time transcription and intelligent chat support to enhance, not replace, human service — and why bold, entrepreneurial thinking is essential to thrive in today’s fast-evolving veterinary space.

Tune in: https://veterinaryinnovationpodcast.com/episodes/how-virtual-receptionists-are-easing-the-vet-staffing-crisis/

17/04/2025

How are you managing international pet travel requests?

For many clinics, these certificates are time-consuming, high-stakes, and often underbilled.
This week, Maria Morgan, Co-Founder of Passpaw, joins Shawn Wilkie and Dr. Ivan Zak to talk about solving one of vet med’s most overlooked workflow problems.

Learn how Passpaw is helping practices process international and Hawaii travel certificates while reclaiming hours of DVM time and generating thousands in additional revenue — all by giving their team the tools to lead: https://veterinaryinnovationpodcast.com/episodes/turning-pet-travel-paperwork-into-profit-better-workflows-less-stress/

10/04/2025

How can psychological safety and DEI help your practice thrive?

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Kemba Marshall from Marshall Recruiting Consortium to join the podcast to share how DEI and safety in vet teams lead to smarter diagnostics, lower burnout, and stronger outcomes — for patients and people. She brings powerful, real stories and actionable tips any clinic can start using today.

Listen now to learn how to build more resilient, innovative vet teams — starting today: https://veterinaryinnovationpodcast.com/episodes/why-vet-med-cant-afford-to-ignore-dei-anymore/

03/04/2025

This week on the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Andy Bond from BestyBnB to discuss his "confidential Airbnb for pets" platform. Discover how this technology helps domestic violence agencies, mental health providers, and animal welfare organizations provide temporary, in-home pet care for people in crisis, maintaining a remarkable 100% pet return rate while expanding the role veterinary professionals can play in crisis response.

Tune in: https://veterinaryinnovationpodcast.com/episodes/bestybnb-how-tech-start-up-keeps-pets-owners-together-during-crises/

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How it all started...

Shawn: “The idea of creating the Veterinary Innovation Podcast came to me when I was thinking about the veterinary space and how there was a ton of cool and innovative things happening within the industry. I was interested in discussing these things with Ivan to hear his perspective, and as we got into these conversations, we quickly realized these talks might appeal to a broader audience. I’ve been an avid podcast listener for almost six years now. I have always liked the way that podcasts capture thoughts in a very organic and fluid way.”

Ivan: “The veterinary domain is a fast developing industry and has a lot to catch up with human medicine. There are a number of entrepreneurs that are challenging the status quo and solve the pain points in addition their day to day work.

Shawn and I were both blessed with an opportunities to create and exit out of companies and live the full experience of the startups end to end. When considering how to share these conversations, we figured that a podcast would be the ideal medium. We thought this form of communication would resonate with our audience. The goal was to get industry leaders to share their insight in a way that is both informative and fun.”

We are working hard every day to generate new topics and find new guests that you guys want to hear from. We think we’re getting better every episode. We hope you grow with us and tune in for years to come.