Cross Country TV

10/09/2025

‼️ Our administrative office will be closed Friday, October 10th and we are als closed Monday, October 13th to celebrate Thanksgiving. We will reopen Tuesday morning at 8:30am. If you have issues with your service, please contact our technical support team @ 902-678-2395 (Option 2) ☎️‼️

10/01/2025

It looks as though the planned power outages for tonight and Saturday have been postponed. They have taken the info off their site, and the following message comes to us from Shelli:

"I just was speaking with someone at NS Power (Wed. Oct 1st 9 a.m.) - the 9 hour (Oct 4th-Oct 5th) planned power outage has been postponed to a later but as-yet-undetermined date. I politely suggested that NS Power may want to make this info public. Agent stated that each customer has to be called individually. Yes, because that makes perfect sense."

Since I'm in this affected area, I did get an automated call earlier this week. I'll let you know if I get another automated call today.

09/29/2025

From Nova Scotia Power:

Two Planned Power Outages for reliability upgrades

Berwick and Waterville

Wednesday, October 1 at 11 PM - Thursday, October 2 at 12 AM

Saturday, October 4 at 11:30 PM - Sunday, October 5 at 8:30 AM

Affected areas:

Aylesford, Berwick, Black Rock, Burlington, Cambridge Station, Canada Creek, Chipman Brook, Coldbrook, Grafton, Harbourville, Lakeville, Morristown, Somerset, South Berwick, Waterville, Woodville, and neighbouring communities

09/29/2025

‼️ Our administrative office will be closed Tuesday, September 30th to observe the National Day for Truth & Reconciliation. Our office will reopen Wednesday, October 1st at 8:30am. If you have issues with your service, please contact our technical support team @ 902-678-2395 (Option 2) ☎️‼️

09/26/2025

‼️ Our administrative office will be closed Monday, September 29th and also Tuesday, September 30th to observe the National Day for Truth & Reconciliation. Our office will reopen Wednesday, October 1st at 8:30am. If you have issues with your service, please contact our technical support team @ 902-678-2395 (Option 2) ☎️‼️

09/12/2025

‼️ Our administrative office will be closed Monday, September 15th and will reopen Tuesday morning at 8:30am. If you have issues with your service, please contact our technical support team @ 902-678-2395 (Option 2) ☎️‼️

08/28/2025

2025-08-28 Emergency Alerts to Reach More Nova Scotians
This free alert system works with mobile phones using older 3G networks or Wi-Fi, meaning it can provide emergency alerts in many areas of the province with low cellular coverage. The current national Alert Ready system requires LTE or 5G networks, which are not available in parts of rural Nova Scotia.

Quick Facts:
⚫️ NS Alert is a free download from the Apple App Store and Google Play store
⚫️ this helps advance recommendation P. 22 of the Mass Casualty Commission’s final report, relating to public education about public warnings
⚫️ people with the NS Alert app installed who are connected to an LTE or 5G network at the time of a broadcast-intrusive alert may receive two alerts for their location – one from NS Alert and another from the national Alert Ready broadcast system; areas not covered by Alert Ready will only receive one alert from NS Alert
⚫️ the Province invested $1 million to develop and operate NS Alert with the Alberta-based vendor, Public Emergency Alerting Services Inc.
⚫️ the Department of Emergency Management was formed in September 2024, the first provincial department dedicated to emergency management in Canada

Source: Nova Scotia Emergency Management
https://news.novascotia.ca/en/2025/08/28/emergency-alerts-reach-more-nova-scotians

08/28/2025

Our administrative office will be closed Friday, August 29th & Monday, September 1st to observe the Labour Day holiday, and will re-open on Tuesday, September 2nd at 8:30am. If you have any issues with your service, please contact our technical support team at 902-678-2395 Option 2 ☎️

08/26/2025

‼️🛠️ There will be a service outage affecting customers between 150-750 Bains Rd and also those on Lyons Branch Rd, to repair damage to the main line caused by dump trucks in the area. This outage will last for several hours, but service should be restored tonight. We apologize for any inconvenience and thank you for your patience 🛠️‼️

08/22/2025

📺 PLEASE NOTE: We are currently having an issue in the Medford area, causing an outage to TV customers. Affected customers will notice an error message of s0a00. This issue is under investigation and we hope to have it resolved as soon as possible. Thank you for your patience and we apologize for any inconvenience.

08/18/2025

ADDITIONAL DATE ADDED: In preparation for the upcoming release of Rogers Xfinity service in the Canning area, there will be scheduled maintenance Tuesday, August 19th overnight into early Wednesday morning. This maintenance will likely take a couple hours, starting at midnight. This will cause a service outage for customers in Canning and surrounding areas (Kingsport, Medford, Blomidon, Habitant, Hillaton, Sheffield Mills, etc).

In preparation for the upcoming release of Rogers Xfinity service in the Canning area, there will be a scheduled maintenance period coming in the next few days. This maintenance will occur in the early hours, over night and will likely take a couple hours. This will cause a service outage for customers in Canning and surrounding areas (Kingsport, Medford, Blomidon, Habitant, Hillaton, Sheffield Mills, etc). Once we know the exact date and time of this upcoming maintenance window, we will provide further details.

08/11/2025

UPDATE: In preparation for the upcoming release of Rogers Xfinity service in the Canning area, there will be scheduled maintenance Tuesday, August 12th overnight into early Wednesday morning and then again Wednesday, August 13th overnight into Thursday morning. This maintenance will likely take a couple hours, starting at midnight each time. This will cause a service outage for customers in Canning and surrounding areas (Kingsport, Medford, Blomidon, Habitant, Hillaton, Sheffield Mills, etc).

In preparation for the upcoming release of Rogers Xfinity service in the Canning area, there will be a scheduled maintenance period coming in the next few days. This maintenance will occur in the early hours, over night and will likely take a couple hours. This will cause a service outage for customers in Canning and surrounding areas (Kingsport, Medford, Blomidon, Habitant, Hillaton, Sheffield Mills, etc). Once we know the exact date and time of this upcoming maintenance window, we will provide further details.