
08/01/2025
Meta's New Messaging Tools Help Brands Stay Connected
Meta has rolled out new features to help businesses better engage with their customers across Facebook, Instagram, and WhatsApp. Brands can now upload their subscriber lists and send targeted marketing messages using Meta's Ads Manager, with the option to let Meta's AI optimize placements for the best results. The new Business AI can also provide personalized product recommendations and follow up with customers directly in WhatsApp chats, making it easier to answer questions and provide updates. These updates are designed to help brands build stronger relationships and drive more sales through social media.
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