23/06/2025
OPINYON | Prime Water Ozamiz: Walay Klarong Serbisyo Sakit sa Ulo
via Bhal Abad Cabrera | June 24, 2025
Water is a basic human right. It is not a privilege. And yet, here in Ozamiz City, it often feels like a privilege to have running water — thanks to the dismal performance of Prime Water Ozamiz.
Let’s not sugarcoat this: your service is poor, inconsistent, and downright frustrating. Ang tubig nga ginabayran matag bulan, kalit lang nga mawagtang, walay advisory, walay klarong explanation. Pagmata sa buntag — way tubig. Pag-uli sa trabaho — way tubig. Hapit na lang tanan oras sa adlaw, kinahanglan pa mi mangimbestiga kung asa napadung ang serbisyo.
Prime Water, you are not a cooperative like MOELCI-II. You are a privatized for-profit entity, earning millions from Ozamiznons. Kung naa moy kasing-kasing, ipakita nga ang inyong kita walay pulos kung ang serbisyo way klaro. You claim to be investing in infrastructure, yet pipelines still leak, pressure is laughable, and entire barangays go for hours — even days — without water.
This is unacceptable. This is not just inefficiency — this is a slap in the face of every household, every business, every student, every senior citizen nga nagsalig sa tubig para sa ilang adlaw-adlaw nga panginabuhi.
If you can’t handle the infrastructure, then say it. If maintenance is beyond your capacity, then step aside. Ayaw ninyo himoang joke ang inyong trabaho. Ang tubig dili pwede malangan. This is not just about inconvenience — this is about health, sanitation, and dignity. Ang mga bata nanginahanglan maligo. Ang mga ginikanan manglaba. Ang mga pasyente sa hospital kinahanglan ug limpyo nga tubig. Di ni dapat debatehan pa.
You issue advisories when it’s too late. You use technical terms that don’t explain anything. Ug inyo pa gyud gamiton nga linya nga “we apologize for the inconvenience.” That is not enough. Your apology does not refill our water containers. Your apology cannot wash dishes. Your apology does not represent accountability.
Let’s be brutally honest here: you owe us more than apologies. You owe us better service, clearer communication, and real action. Your business depends on our money, and we demand results.
You once said, “We are being monitored.” Good. Because yes, we are watching. And we are angry. And yes, we will remember, every single day nga wala’y tubig. Every time we fetch from a neighbor, every time we’re late for work because of your failure.
We are not unreasonable. All we ask is that you do your job. Fix the leaks. Improve your pressure. Inform us properly. Provide the most basic thing you were paid to deliver — reliable water.
Tubig lang ni. Dili ni rocket science. So what’s the excuse?
Prime Water Ozamiz, paminaw mo. The people of this city deserve more than incompetence. The city is growing, and your service should grow with it. Ayaw ninyo pugsa nga moabot ang punto nga ang katawhan mangayo ug accountability in more serious ways.
Improve. Now.
Thank you — from frustrated, tired, and still water-less consumers.
