26/05/2025
I went to a pepper soup goat meat joint to eat goat meat, the lady cut the meat and the plantains into bite able sizes using her butcher's knife and served me with plenty soup. It was tasty 😋 and easy to eat since I didn't have to be wrestling with a piece of meat upandan. I ate very demurely and made a mental note to always come to her place whenever I am craving some pepper soup.
About a month later, I went there again but she wasn't around. Since I was really craving some pepper soup 🍲 goat meat, I decided to buy from her neighbour who sells the same thing
Omoh she put the full piece of meat 🌝in a plate with one plantain and soup and gave me to wrestle with it 🥺😔
I was with Princely and we intended to buy two plates, so each of us can have one. But since she gave me without cutting, I decided that we take just one plate 🍽️ because it was so difficult to cut for me, talk less of a child.
When I stepped out of that place, I told Princely, there is no way I'm ever coming here again to eat goat 🐐 meat.
Why am I telling you this story? If you run a business or you offer services, sometimes it's the extra services that you do for your clients or customers that keep them coming back.
When they go elsewhere and they don't receive those extra favours you usually give them, they will come back to you because everyone loves to feel special.
When you are faced with fierce competition, or you are just new, go the extra mile for your clients or customers and watch your market share skyrocket in no time.
I am Christina Wonderfully Made
Managing director at Wonderfully Made Documentation.
Do have a moneyful week