24/05/2024
How Poké Perfect Transformed Their Onboarding Process with Claned
🍣 Overcoming Challenges:
Poké Perfect, a franchise food chain in the Netherlands, faced the challenge of quickly training new employees. Staff needed to master fresh meal preparation, payment processing, hygiene maintenance, upselling, and informing customers about deals and seasonal dishes. With a workforce primarily consisting of university students and high turnover rates, efficient training was crucial.
🔄 The Collaborative Process:
Partnering with Claned, Poké Perfect developed a comprehensive and straightforward training program. Utilizing tracking, short videos for processes like creating signature dishes, visual communication, regular quizzes, and final assessments, the course ensured clarity and ease of understanding. This approach instilled confidence in new employees, equipping them with the knowledge needed for their roles from the first shift.
🌟 Remarkable Outcomes:
The results were outstanding. Initially used at company-owned locations, the training program expanded to franchise locations, ensuring consistency in service and training across all branches. This standardized approach saved valuable time and resources, eliminating the need for on-site training and ensuring all new hires were well-prepared and confident in their responsibilities.
💡 Shaping the Future of Franchise Training:
Poké Perfect's collaboration with Claned set a new standard for franchise training, highlighting the benefits of a streamlined and effective onboarding process. This success story underscores the importance of innovative e-learning solutions in enhancing employee readiness and operational efficiency.
Join us in celebrating Poké Perfect's journey towards revolutionizing employee onboarding. Together, let's pave the way for a brighter future in franchise training!