Citizens Advice East Lancashire

14/12/2025

Watch out for HMRC scams❗️
Fraudsters pose as HMRC via text, email, or calls saying:
• You’re owed a refund
• You owe tax

⚠️ HMRC won’t ask for personal or financial details by text or email or pressure you to act quickly. Stay alert!

If you get a suspicious message, don’t respond…report it instead! 📢

Learn how to spot HMRC scams here: 👇

https://www.gov.uk/government/publications/phishing-and-bogus-emails-hm-revenue-and-customs-examples/phishing-emails-and-bogus-contact-hm-revenue-and-customs-examples

11/12/2025

Face-to-face drop-in session tomorrow at the Customer Services Hub, Futures Park, Bacup (OL13 0BB)
🕒 10:30 AM – 1:00 PM

Drop in to chat with us, get advice, and find support. 👋

11/12/2025

Join us today at the Colne Family Hub for our drop-in session offering support with Tax, Benefits, National Insurance, Pensions, Self-Assessment, HMRC app, Government Gateway and more. ✅

We will be there from 9:30am to 12:00pm. 🕥

No appointment necessary – just drop in. 👋

📍Address: Colne Family Hub, Walton Street, Colne BB8 0EL

11/12/2025

Join at the Colne Family Hub for our drop-in session offering support with Tax, Benefits, National Insurance, Pensions, Self-Assessment, HMRC app, Government Gateway and more. ✅

Every Thursday from 9:30am to 12:00pm. 🕥

No appointment necessary – just drop in. 👋

📍Address: Colne Family Hub, Walton Street, Colne BB8 0EL

09/12/2025

💡 4 Ways Pension Credit Can Help You Save 💡

Pension Credit isn’t just extra income. It can open the door to even more support:

🏠 Housing costs: Help with rent, Council Tax Reduction, or Support for Mortgage Interest if you own your home.
⚡ Energy bills: Access the Warm Home Discount and Cold Weather Payments to cut your energy costs.
💊 Health and wellbeing: Get help with NHS costs like dental treatment and travel to hospital appointments.
📺 TV Licence: If you’re 75 or over and get Pension Credit, you can get a free TV Licence.

👉 Check if you qualify today and start saving more!

https://www.gov.uk/pension-credit/how-to-claim

Pension Credit is extra money for pensioners to bring your weekly income up to a minimum amount - what you'll get, apply, eligibility.

08/12/2025

Look for the Alder Hey symptom checker
for easy-to-understand advice for
children’s health issues. ❗️😷

NHS online can also advise when to keep
them home and when to seek help. ✅🩺

Find out more here 👉🏻 https://www.lancashireandsouthcumbria.icb.nhs.uk/goodhealthstarts/online/feeling-unwell
about how good health can start online.

05/12/2025

⚠️ Winter Fuel Payment Scam Warning ⚠️

Pensioners warned to stay alert as winter fuel payment scams surge by over 150% ⚠️

If you receive a text message about Winter Fuel Payments, it’s a scam.

You do not need to register or apply…these payments are made automatically!

Find out more ⤵️

https://www.gov.uk/government/news/pensioners-warned-to-stay-alert-as-winter-fuel-payment-scams-surge-by-over-150

03/12/2025

Join us tomorrow at the Colne Family Hub for our drop-in session offering support with Tax, Benefits, National Insurance, Pensions, Self-Assessment, HMRC app, Government Gateway and more. ✅

No appointment necessary – just drop in. 👋

We will be there from 9:30am to 12:00pm. 🕥

📍Address: Colne Family Hub, Walton Street, Colne BB8 0EL

Pendle Family Hub fans

03/12/2025

📣 Another Friday pop-up! This week Rossendale Energy Advice Partnership (REAP) will be at the Cosy Homes in Lancashire event, Warm Matters 👋😊

⏰ Friday 5th December, 11am to 2pm
🏠 Rawtenstall Unitarian Church, Bank Street, Rawtenstall, BB4 8DY (Rawtenstall Unitarians)

⚠️ If you struggle with the steps on Bank Street then go to the side entrance which is via Ormerod Street, off Bank Street. Go right to the top of Ormerod Street and turn left.

Rossendale Valley Energy | Newground Together | Citizens Advice East Lancashire | Homewise | Rossendale Family Hub |

01/12/2025

Lets see the difference between State Pension and Workplace Pension in the UK🇬🇧

👉State Pension
A basic income from the government once you reach state pension age, based on your National Insurance record.

👉Workplace Pension
A way of saving for your retirement arranged by your employer. Both you and your employer contribute.

Combine both for a more comfortable retirement! ✅

Learn more about pensions on GOV.uk “Pensions”

28/11/2025

Friday Face-to-Face Drop-In Session in Bacup 📍

Find us today at the Customer Services Hub, Futures Park, Bacup (OL13 0BB)
🕒 10:30 AM – 1:00 PM

Drop in to chat with us, get advice, and find support. 👋