BHA To Realise the Power of Home We want to be as open and accessible as we can. If you need an emergency repair completed, call us on 0800 652 8104 (freephone).

If you have any problems contacting any of our people or services, please let us know on 0800 652 8104 (freephone) or email [email protected]

Our Customer Experience team is here to help with your enquiries and book your repairs:

Monday, Tuesday and Thursday: 8.45am to 5pm
Wednesday: 10.30am to 5pm
Friday: 8.45am to 4pm

Call us on 0800 652 8104 (freephone) to speak to one of the t

eam or book a call back or visit from your Neighbourhood Manager. Emergency repairs are where there is a risk to health and safety, or where there is a risk of serious structural damage to your home such as a burst pipe, or major electrical fault. Our contractors will make your home safe within 6 hours, but please allow us access within this time. We will usually try to complete the repair within 24 hours but if materials or special services are required this may take longer. Other Contacts

Any problems with your gas fired heating system should be reported to Dalex Systems Ltd on 0800 038 5599*. (24 hours)

If you smell gas in your home, phone Transco straight away for help and advice on 0800 111 999*

If you have a power cut call 105.

* Calls to these numbers from a BT Landline are free. Call charges from mobile phones and other providers may vary. Our Social Media House Rules:

We love to hear from our customers and partners on FB. Our guidelines help make this channel a safe space for all to share experiences, contribute ideas and feedback, and to access our services.

* We welcome open discussions about our services however we ask that you treat everyone within our social media communities and environments with respect.

*As per FB rules, please do not post or use any vulgar, obscene, abusive or threatening language - such posts will be removed.

*Inappropriate, threatening or offensive posts about BHA, our subsidiaries, any member of staff or working partners will be removed.

*We have zero tolerance for abuse directed at any BHA customer or other FB users. Please treat others as you would like to be treated yourself.

*Don't spam our page with repetitive comments or link baiting.

*We do not allow users to promote or advertise other services on our social media channels - such posts with such content will be removed.

*BHA reserves the right to remove any posts which breaks these House Rules.

* Where we have concerns about the safety and wellbeing of an individual - where possible, if the user is one of our customers or lives in one of our homes, we will endeavour to visit the individual to resolve their question or concerns in person. Where we have most serious concerns about an individual’s wellbeing or safety, we reserve the right to report our concerns to Scottish Borders Council’s social work team and/or Police Scotland.

⭐Thank You to All Who  Volunteer in Berwickshire and the Scottish Borders⭐As Volunteers'  Week comes to a close, we want...
05/06/2026

⭐Thank You to All Who Volunteer
in Berwickshire and the Scottish Borders⭐
As Volunteers' Week comes to a close, we want to say thank you to the hundreds of volunteers across the Borders who give their time, energy and kindness to others. ❤️

Where you show up every day, every week or every month, your contribution matters more than you may realise. The countless hours you give help make our communities stronger, kinder and more connected places to live. ⭐

You help people who are feeling lonely find friendship and connection. You support families through difficult times. You help feed those who are struggling, care for our green spaces, keep our communities clean and ensure more is recycled. You share your skills, experience and wisdom and sometimes the greatest gift you give is simply being there. 💜

Behind so many good things happening in our communities are people like you, quietly making a difference without expecting anything in return. To every volunteer across the Borders, thank you. 🫶

It's impossible to name all the fantastic volunteers and community groups making a difference across the Borders. If there's a person or organisation you'd like to thank, please tag them in the comments, so we can all celebrate the impact they're having in our communities. 💙



BHABeFriend Duns Fair Share Chirnside Community Larder Splash Reston & Auchencrow Community Council Bavs Berwickshire Ltd.Connect Berwickshire Youth Project Coldstream Community Larder - Scottish BordersColdstream men's shedAndys Man ClubBerwickshire Swap Sustainable BordersVolunteer Centre BordersBorder Women's Aid Scottish Borders Food TrainEyemouth Larder with Community Fridge Coldstream Community Fire Station Greener Duns Abundant Borders

⭐️ Duns Fair Share, Cafe and Larder open,Today, Thursday, 10am to 12noon⭐️Remember to bring your bag and a £2 donation f...
04/06/2026

⭐️ Duns Fair Share, Cafe and Larder open,
Today, Thursday, 10am to 12noon⭐️

Remember to bring your bag and a £2 donation for up to 10 items.

⭐️Chirnside Community Larder, Today, Wednesday, 10am to 12noon⭐️Chirnside Larder is absolutely teaming with goodies. Loa...
03/06/2026

⭐️Chirnside Community Larder,
Today, Wednesday, 10am to 12noon⭐️

Chirnside Larder is absolutely teaming with goodies. Loads of strawberries, blueberries, sandwiches, bread, oranges, apples, peppers, flowers. Please remember your bag & donation and sanitise hands on entry.

03/06/2026
03/06/2026
🛑STOP, HANG UP, CALL 159 📞If you think someone is trying to trick you into handing over money or personal details - stop...
03/06/2026

🛑STOP, HANG UP, CALL 159 📞
If you think someone is trying to trick you into handing over money or personal details - stop, hang up and call 159 to speak directly to your bank

🔸How it works🔸
159 works in the same way as 101 for the police or 111 for the NHS. It’s the number you can trust to get you through to your bank safely and securely, every time. So if you think someone is trying to trick you into handing over money or personal details - stop, hang up and call 159 to speak directly to your bank.

For more information visit
➡️ https://stopscamsuk.org.uk/our-work/159-phone-number/

ScottishBorders

01/06/2026

Best Start Grant School Age Payment is paid automatically to those who already receive Scottish Child Payment.

But some people still need to apply.

Applications are now open to those who:

✅ don’t qualify for Scottish Child Payment but get Housing Benefit.

✅ have opted out of automatic Best Start Grant payments

✅ are under 19 and dependent on someone else who gets benefits for you

If you're currently receiving Scottish Child Payment you will receive a text when we're checking eligibility and we will send a letter to let you know if you will get the payment automatically.

Find out more at: bit.ly/SchoolAgePayment

⭐️Useful guide⭐️
30/05/2026

⭐️Useful guide⭐️

💡 With energy costs expected to rise this summer and possibly continuing to do so over the next year, it's a good time to take a deep dive into how everyone save energy at home and in community buildings.

This handy guide helps to spot energy use patterns, looks at different ways to keep track of energy use, and helps build a clear understanding before making major changes to the home.

Read the guide below and please share far and wide! 👇

https://communityenergy.scot/new-resource-your-guide-to-energy-monitoring-in-the-home/

30/05/2026
29/05/2026

Scottish Child Payment is a weekly payment of £28.20 and helps balance family costs if you get Universal Credit or other qualifying benefits.

You can get the payments for as many children as you look after if you are their parent or main carer - including kinship carers.

Find out more at: bit.ly/ScottishChildPayment26

Address

55 Newtown Street
Duns
TD113AU

Opening Hours

Monday 8:45am - 5pm
Tuesday 8:45am - 5pm
Wednesday 10:30am - 5pm
Thursday 8:45am - 5pm
Friday 8:45am - 4pm

Alerts

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